houseoftours.com Reviews 

266
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 1 van de 5 sterren

Houseof tour staffs are not serious with applicants, you have to chased them after payment. I applied for Canada visa and my visa got denied due to lack of documentation. Also I want to apply fo... Toon meer

Beoordeeld met 5 van de 5 sterren

Prince scaria is the man of words. He delivered all of his committed job intime with 100% accuracy in filling my application for uk visa. Thanks Prince

Beoordeeld met 5 van de 5 sterren

This is my second time experience with house of tourism. Last year I got Switzerland visa via their company and this year they applied Canada visa which is still under process but the service charges... Toon meer

Bedrijfsgegevens

  1. Touroperator
  2. Excursiebedrijf
  3. Reisbureau

Informatie afkomstig van verschillende externe bronnen

Find the best holiday package deals at houseoftours.com, Dubai UAE. Book last minute international airline tickets, hotels, sightseeing & tourist visa services online!


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

266 reviews

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4,5

Alle reviews

(266)

108 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Houseoftours just only cares about…

Houseoftours just only cares about money. I'm an ex employee worked as a Senior Travel Consultant (Webster Baby - Id: HTIC936) since almost past 2 years giving them high volume business. I have resigned on Feb 5th 2023 as I have not provided proper increment as promised by the management. My increment is not provided from the last 4 months and I have been constantly approaching my managers for the same. The HR is not responding and have my blocked my number while asking for the f&f, giving weird excuses.
They are working from India informing all their customers saying they have offices and staffs in Gulf countries.

They only care for the money, no proper service for their customers. Not even hiring proper experienced staff who has tourism/ visa application background. Hiring newbies without even proper training for visa application. They only want to get the money from the customers, none of them care about providing back proper customer service. No proper documentation is done and they are simply wasting the customers money giving fake commitments. Incase of any rejection for visa application cause of the error happened by documentation team, not even cared to give refund for customers. Holidays packages are provided without least knowledge from the employees and there are hell lotta complaints. Most of the managers and staffs doesn't have any toursim background while dealing with these high priority Visa application for the customers. Tones of customers are getting visa rejections as the staffs are least cared about the documentation. Please do not fall for them.

Management even hold employees hard earned incentives and other salary hike by giving vague excuses when the company is least bothered to hire experienced staff for these kind of priority documentation work.
Poor management, improper work dynamics, inexperienced staffs but great work place to work with.

If you want your visa to be rejected or your holidays to get spoiled , please do contact houseoftours.com.

5 februari 2023
Review zonder uitnodiging
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Antwoord van houseoftours.com

Hi Dean,

Thanks for the memoir, we’ve read novels with less plot. We’re genuinely sorry to hear that your experience at House of Tours didn’t match your expectations, though we’re surprised this emotional download took over a year to land here.

Since your departure, we’ve actually overhauled several parts of our operations - including hiring practices, documentation checks, training processes, and yes, our customer service protocols. We agree: some things in the past didn’t go right. But what matters is that we’ve acknowledged them and taken action.

That said, public platforms like this are better suited for customer experiences. If this is about unresolved HR matters, our internal teams remain available - no need for dramatic reviews when direct communication still exists.

Nonetheless, we wish you well in your career journey and hope you’ve found a place that lives up to the many standards you clearly hold.

Regards,
Team House of Tours

Beoordeeld met 5 van de 5 sterren

TOURIST VISA TO US.....

Thanks to House Of Tours especially Ms.Anjitha for guiding and helping me for obtaining hassle free,zero error US visa approval...

15 maart 2023
Review zonder uitnodiging
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Antwoord van houseoftours.com

Thank you for your kind words of appreciation! We are thrilled to hear that you were satisfied with the service we provided to you. Providing excellent service to our customers is always our top priority, and we are glad to hear that we met your expectations.

If you ever need any assistance in the future, please do not hesitate to contact us. We are always here to help you!

Thanks once again for choosing our service, and we look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

I Got schengen visa for 6 days fast approval

First of all,i would like to say THANK YOU to Mr. Bigish for his patience that he never tired of answering of my question and inqueries,and also to Ms.Anjitha for the ducumentation with no errors.,shes really helpful to achieved my target.

7 maart 2023
Review zonder uitnodiging
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Antwoord van houseoftours.com

We would like to express our sincere gratitude for choosing our service and taking the time to give us a 5-star rating. It was our pleasure to serve you and we are thrilled to hear that you had a positive experience.

At houseoftours.com we strive to provide our customers with the highest quality service and we are delighted to know that we were able to meet your expectations. Your feedback is valuable to us and it inspires us to continue delivering exceptional service to our customers.

We appreciate your trust in us and we look forward to serving you again in the future. If there is anything else we can assist you with, please do not hesitate to contact us.

Beoordeeld met 1 van de 5 sterren

You people are very litargic in…

03032023
Your sorry towards the type of service i countered is irrelevant ,and still you are trying to says highest level of customer which is 360 degree wrong.

It easy for you to say sorry for inconveneince , you have not lost any thing you got paid for horrible service , loss is at my end my application status is reuined and also monetry loss .

Your unrealistic word cannot compensate my losses , you need to compensate .

I will make sure none of my friends and relative come for any of you mishandled services, also whom i referred will ask them not to.The ball is in your court how you compnsate me .

You people have no sense of responsibilty, ignorant, no proper guidance towards client .

I am waiitng to hear how seriuous you attend complaint and compensate for my losses due to your unprofessional services

01.03.2023
You people are very litargic in handling and not bothered about clients , the way from starting you all handle was all of worries, you screwed my status and my money, it was much as well I would have given this money to people who needed than to you , overall wrong details, my curse is from my heart to all involved in this incident of mine . You people don't know to guide help and respect clients, you pretend as doing favor . This is for what all you charge, shame on you. You service is not work of a star also.Your reason is not professional. I paid a long time and had to follow up like crazy. Your service was only to collect your fees and then as if you do favor on me , had to keep following for everything. Every time a new person responds. No one knows what's happening . Embassy decision is secondary. I made a mistake .Even the lady at the Canadian office complaint redgs details not filled properly there itself I was doubts, you people are playing with clients with you unprofessional staffs ,You people are responsible for it.

2 maart 2023
Review zonder uitnodiging
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Antwoord van houseoftours.com

I am sorry to hear that you had a negative experience with our service. As a representative of our company, I would like to extend my sincerest apologies for any frustration or inconvenience that you may have experienced.

At our company, we strive to provide the highest level of customer service, and it is clear that we fell short in your case. Please know that we take all complaints very seriously and will be reviewing your case in detail to identify areas where we can improve our service in the future.

If there is anything that we can do to make things right, please do not hesitate to let us know (feedback@houseoftours.com). We value your feedback and appreciate the opportunity to address any concerns that you may have.

Thank you for bringing this matter to our attention and again, please accept our deepest apologies for any inconvenience that we may have caused.

Beoordeeld met 5 van de 5 sterren

Got EU visas multiple entry 2 years …

Got EU visas multiple entry 2 years in one shot Thanks Anjitha for the support and perfect documentation.

26 februari 2023
Review zonder uitnodiging
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Antwoord van houseoftours.com

Thank you for such Kind words, Our effort are to make sure we provide good experience to our customer. Please feel free to contact us regarding any concern in future as we will be more than happy to assist you with any Tourist Visa or Tour package concern

Beoordeeld met 1 van de 5 sterren

Houseoftour is highly incompetent

Houseoftour is highly incompetent, inexperienced, unprofessional. They also provide very poor customer or client service.

22 februari 2023
Review zonder uitnodiging
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Antwoord van houseoftours.com

Hi Lilian,

We’re genuinely sorry to read this. Your experience is not what we aim to deliver and it's clear we fell short. We've made several improvements since then, especially around staff training and client communication. If you're open to it, we’d appreciate a chance to make things right or at least learn more about where we went wrong. Your feedback matters - not just for saying sorry, but for making sure this doesn't happen again.

- Team House of Tours

Beoordeeld met 1 van de 5 sterren

Please do not use Houseoftour.

Please do not use Houseoftour.

They are highly incompetent, inexperienced, unprofessional and they provide very poor customer/client service.

22 februari 2023
Review zonder uitnodiging
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Antwoord van houseoftours.com

We apologize for any inconvenience you have experienced, can you please share us with your feedback at feedback@houseoftours.com or Share your contact number. so we can look into your case and provide you a better resolution.

Beoordeeld met 1 van de 5 sterren

Got refusal for visa application for…

Got refusal for visa application for canada..due to inconsistency. the lack of knowledge of the staff handling. I understand its not their fault... but asking that they can re apply again...so paying them once again ...is to much stupidity to do again... never again....wasted money..

19 februari 2023
Review zonder uitnodiging
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Antwoord van houseoftours.com

We apologize for any inconvenience you have experienced, can you please share us with your feedback at feedback@houseoftours.com or Share your contact number. so we can look into your case and provide you a better resolution.

Beoordeeld met 5 van de 5 sterren

Always immediate response was…

Always immediate response was available.
The right way of communication of instructions and assistance was highly appreciated. Ms.Anjitha was making everything possible without any delay or complaint. Thanks for your services.

29 januari 2023
Review zonder uitnodiging
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Antwoord van houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Beoordeeld met 5 van de 5 sterren

i am got my turky visa one year

16 februari 2023
Review zonder uitnodiging
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Antwoord van houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Beoordeeld met 1 van de 5 sterren

I had a worst experience with this…

I had a worst experience with this travel agency to process my Mother’s Canada visit visa. The staffs are not sure about the documentation as well as visa process. I got rejection first because of their carelessness and improper submission of applications. For the second time I was literally babysitting with them to complete each documents and honestly i was thinking why i payed the fees for the visa service with Houseoftours.com.

Personally i wont recommend this travel agency for Canada visa service (not sure about other services)

14 februari 2023
Review zonder uitnodiging
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Antwoord van houseoftours.com

We apologize for any inconvenience you have experienced, can you please share us with your feedback at feedback@houseoftours.com or Share your contact number. so we can look into your case and provide you a better resolution.

Beoordeeld met 1 van de 5 sterren

lack of information lack of guidance…

lack of information lack of guidance employees their self are confused to how will they guide you for Schengen visa they just ask for the payment after payment they will ask you for un expected charges so u have to pay because you all ready paid a big amount for visa process and you are sure your visa will be rejected because lack of information employees have they should hire professional employees.

31 januari 2023
Review zonder uitnodiging
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Antwoord van houseoftours.com

We apologize for any inconvenience you have experienced, can you please share us with your feedback at feedback@houseoftours.com or Share your contact number. so we can look into your case and provide you a better resolution.

Beoordeeld met 5 van de 5 sterren

I would like to thank Anjitha

I would like to thank Anjitha; she helped me get the most difficult 
Professionally, she's one of the best in terms of following through and quickly responding, even during her vacation. I really encourage the management to award her for the best employee service.
Thank you so much.

25 januari 2023
Review zonder uitnodiging
Logo houseoftours.com

Antwoord van houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Beoordeeld met 5 van de 5 sterren

I applied for US Visit visa through…

I applied for US Visit visa through HouseOfTours. Just now application completed but i really appreciate and feels comfortable with the excellent n full professional services of Staff specially Athulya. She is very cooperative n efficient. Thanks HouseOfTour

26 januari 2023
Review zonder uitnodiging
Logo houseoftours.com

Antwoord van houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern

Beoordeeld met 5 van de 5 sterren

I’ll like to thank the team at house of…

I’ll like to thank the team at house of tours specifically Ms. Lekshmi who was my first contact and Mr. Raffik Aziz who helped ensure that my application was perfect.
Ms. Lekshmi gently guided me through every step and helped settle every queries I had even when I messaged at very random days. Mr. Raffik was patient in explaining all I needed to do on my part and reassured me many times when I had concerns.
My overall experience has been nothing short of perfect. Thank you all so much.

23 januari 2023
Review zonder uitnodiging
Logo houseoftours.com

Antwoord van houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Beoordeeld met 5 van de 5 sterren

We are very thankful

We are very thankful and fully satisfied with the service of Mr. Muhbbidh Sudheer. He was very helpful and did the documentation professionalay.

16 januari 2023
Review zonder uitnodiging
Logo houseoftours.com

Antwoord van houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Beoordeeld met 5 van de 5 sterren

Extremely satisfied with the level of service and would highly recommend House of Tours

I wanted to take a moment to express my appreciation for the service provided by House of Tours, specifically by the staff Ms. Karthika. Her support and quick documentation service made the visa process smooth and efficient. I am extremely satisfied with the level of service and would highly recommend House of Tours to others. Thank you for making my experience a positive one.

11 januari 2023
Review zonder uitnodiging
Logo houseoftours.com

Antwoord van houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Beoordeeld met 5 van de 5 sterren

My processing of Canada tourist visa…

My processing of Canada tourist visa was a smooth one, thanks to Ms. Anjitha for all the guidance, I even got multiple entry visa! I highly recommend house of tours.

3 januari 2023
Review zonder uitnodiging
Logo houseoftours.com

Antwoord van houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Beoordeeld met 5 van de 5 sterren

Excellent response and support

1 januari 2023
Review zonder uitnodiging
Logo houseoftours.com

Antwoord van houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Beoordeeld met 5 van de 5 sterren

I was so happy and thankful

I was so happy and thankful for guiding and helping me for getting my US visa and i got multiple visa thanks to ms. Anjitha for her patience and kindness for aproaching me to answer all the applications and documents needed,,i highly recommended this travel agency ,, thank you so much

7 januari 2023
Review zonder uitnodiging
Logo houseoftours.com

Antwoord van houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

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