House Smart Surveying Reviews 

221
•
TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

Survey was conduced in less than 5 days from the date of transaction. Response to all queries was quick and professionalism was reflected throughout the process. I must say the names of the team invo... Toon meer

Beoordeeld met 5 van de 5 sterren

Cant speak to highly of - Home Smart Surveying, The service was handled professionally from start to finish, Starting with first contact with Jamie who explained the process in clear term... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Do not use this company paid for a survey. After paying they contacted me to say they could not carry it out will get a full refund 3 to 5 Days then 4Days later a email saying we cannot refund you som... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely tremendous service. Stephens done the visit and within 2 days I had the full report. It was very detailed. 3 days later he phoned me ask if there was anything I wasn't sure on, offered extr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gecharterd landmeter

Geschreven door het bedrijf

House Smart Surveying is an organisation which offers a diverse and in-depth understanding of the property industry after years of working alongside various projects and construction professionals.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

221 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 70% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,0

Alle reviews

(221)

41 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I would highly recommend House Smart…

I would highly recommend House Smart Survey. Marcel was so helpful, polite and professional. He is the one to speak to he should you need any advice for survey or anything needs urgent. I'm very impressed. Value for money for level 2 survey most companies quoted £530 to £650. Thank Marcel you a legend

14 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely rubbish customer services

Absolutely rubbish customer services, communication is disgusting. Almost impossible to get hold of the surveyor after survey. Booked level 2 survey with valuation for 13th June received report on 24th June still waiting for valuation. Spoke to customer services they saying they don’t have control over the surveyor. Had only 1 call of 7 minutes with surveyor. Before booking they made false promises of calling as many times as you I want with surveyor. Make sure you get everything in writing before booking and paying them. They are cheap for a reason. Not recommended

3 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick and efficient Service

Quick and efficient Service. No hassle from start to finish. Got the report and was surprised how detailed it was. Listing problems from some repointing, down to a fault door handle.

Brilliant service at a very good price.
Well Done House Smart Surveying.

4 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Timely, professional and competitive.

When looking for a survey to be conducted, House Smart Surveying responded quickly and competitively. The survey was conducted in a timely manner, just a few days after agreeing the go-ahead. The report was then available within 5 working days and covered the level 2 subjects well.

6 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We booked a level 2 survey recently

We booked a level 2 survey recently, we had a really great experience. We were kept in the loop through the whole process, and given an expectation of when the survey would be complete! And it was completed before the expected time.

And I would just like to add the man who completed our survey, Stephen, was extremely helpful, he rang ahead of time before the survey and ask us what we would like specifically looked at and what to expect. He also went through the entire survey with us and what everything meant. Which as first time buyers, this was amazingly helpful.

2 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Incredible service

Incredible service! Booked a level 2 survey and it was done so quickly I was so happy with the speed of it from booking to the report everything was hassle free. Would 100% recommend house smart surveying to anyone looking to get a survey done. Will definitely be using them again in the future.

24 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Level 2 Survey Report

I recently had a Level 2 Home Survey carried out by this company and couldn’t be happier with the service. Shahzad, who conducted the survey, was incredibly helpful and professional throughout. He took the time to answer all of my questions clearly and provided valuable insights that gave me peace of mind.

The report was delivered earlier than expected, and it was well-structured, easy to understand, and thorough. I really appreciated the clear explanations and attention to detail.

Overall, a smooth and reassuring experience I’d highly recommend their services to anyone looking for a reliable and professional home survey.

27 juni 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great value for money

Initial sales call said I could have an appt the next week. When I rang the next day to book, there wasn’t an appt til 10 days later. Survey was done on the 11th and I got the report on the 20th. Very impressed with the content. It was 84 pages long. The declaration on page 70 hadn’t been signed. Had to request this 3 times before it was done. Overall really happy with the end product. Great value for money.

11 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Booked a Level 2 survey and kept track…

Booked a Level 2 survey and kept track of each stage via the login account. The survey was conducted by Mohammed Mukhtar on the Thursday and we received our full report the following Monday. The survey was extremely detailed and contained many photographs of the inspection and the report was very easy to understand. I’m glad we used House Smart Surveying which gave us peace of mind about our pending purchase and would definitely recommend their service.

5 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Came across House Smart Surveying…

Came across House Smart Surveying through a comparison site and they gave me a call soon after my request was sent. From the get go, the service has been amazing, they explained each level of survey and which was right for my property. They had me booked in a few days and the report was completed within 48 hours. The survey was in depth and went in to detail of every aspect of the property giving me the confidence I needed to go ahead with the purchase. Would highly recommend House Smart Surveying, overall happy with the service provided.

4 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, we dealt with Marcel for our help to buy valuation and level 2 survey. Both valuations took place promptly (I was actually offered for this to be done the day after I initially enquired!) the price was extremely competitive and the respite was back within 24 hours! I can not fault the service!

6 juni 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Overall good experience

Overall good experience, surveyor we had was very knowledgeable, but survey write up time scale was slightly longer than 2 weeks. Longer than the 3-5 days as stated on the website.

27 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Marcel was super helpful and not pushy/did not harass us for business (unlike some other companies!). It was a reasonably priced, comprehensive survey which was returned within a couple of days. Would definitely recommend.

13 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service, competitively priced, fast, efficient survey and detailed report. We were kept informed at every step of the way.

17 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Extremely hassle free service

Extremely hassle free service, very impressed! From point of booking until the report was ready, it was seamless. Contact was made with our vendor to arrange a convenient date, I was informed of every step. Level 2 Survey was done on a Monday and the report was with me the following day. Very thorough report with tons of photos included (127 to be precise). I would highly recommend!

19 mei 2025
Review zonder uitnodiging

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