HSBC Bank Reviews 

Terrible service.. I called HSBC(SG) as I paid to Scam company, my enquiry is I wanted to cancel my current transaction and prevent from any future transaction.. Bank officer was checking my full name, DOB and last 4 digit of my two credit cards.. I answered all correctly and then she asked my mum middle name.. I am Myanmar Nationality we don't have any first name, middle name and last name. So sometime I just put one name sometimes I just put full name. So when I answer one name she said can't proceed with my call so I told her my mum full name as I was not sure whether I put full name or middle name. I even requested to ask me another question but she keep saying sorry I can't procced with your call..
I was unhappy that she keep saying she can't proceed with my call and didn't answer what is the solution for my issue.. I told her I don't want to get charged as this is totally scam and also want to prevent for future transaction.. I know HSBC has right to ask security question but it should be depends on situation..While I am already stress with that fraud payment and HSBC can't even answer whether I can cancel my current transaction and how to prevent future transaction because I can only correctly answer 4 out of 5 questions that they asked.. In order to know that information I need to personally go down to branch and verify at the counter service?

We wanted to open a business account with HSBC. After filling out the application form on line and after having answered lots more questions when telephoned by the bank, we were told to go to their branch in Exeter so that they could verify our identities. Apparently it cannot be done at a local branch. It is a 120 mile round trip from where we live. We arrived 15mins late due to traffic and were told that we would not be seen as it would take 2hours and there was another appointment after ours. We explained how far we had come and that our appointment was only to show our proof of identity. We did not want to borrow any money or have an overdraft or credit card, we simply wanted to put our start up money in an account in order to start trading. None of this made any difference. The person we were supposed to be seeing did not even have the curtesy to speak to us himself and all this was relayed by telephone to a junior employee in the foyer. We were told to make another appointment. Of course we did not. We went to another bank. I would recommend everyone to stay well away from HSBC. Their attitude is absolutely outrageous. I will never have any kind of dealings with HSBC again.

NO Star shall be given to HSBC.
Never buy any saving insurance from HSBC. the interest of the investment plan average below 0.03% 30K you got $1000+ after 10 yrs. Why not put in the bank. Bank of China offers a higher interest rate

I used to bank with HSBC all the way back to when they were called Midlands Bank. But since 2016 I have been very unhappy with the attitude I got from the backroom staff at HSBC Maidstone so I have closed my account. I just wish I knew why they became so anti Me and would not supply answers to my questions etc

The worst local world bank on the planet run by goons who have no respect for decency when items go wrong and fail to up hold and administer court items in a timely manner, producing relevant documents which show they were wrong after a case, deliberate non\compliant as they know they were wrong then fail to respond to E-Mails and registered letters. sack the whole company

Save yourself the trouble and never open accounts with HSBC! They just closed my accounts and did not even send a letter or call as should be required. No reasons, no explanation, just get lost, your accounts are closed. HSBC had issues with the US authorities and for some now reason seem to be randomly blocking/closing accounts with no explanation. To avoid having your accounts randomly closed for no good reason, I suggest you never open accounts at HSBC!

One of the worst bank I've ever seen,🤧🤮

Sick sick I wait more then 2 hours for costumer service

Very respectful bank, they have respectful and time keeping staff with the customers. I went there to open a bank account and they treated me professionally and decently. They also do not discriminate against customers for any reason.

Our credit card, HSBC uses Axa to cover its travel insurance policy. We pay an annual fee for this privledge. However, when it came time to use AXA, they have all these rules to basically cover them for now paying anything. Singapore is a small place, and people that live in Singapore do not only travel out of Singapore, but from international destinations onwards. AXA would not honor our travel claim because we did not depart for our trip from Singapore, but another destination. This makes the insurance pretty useless. But I'm sure, no matter what, there would be any excuse available not to pay. It would be something else, if not this. Insurance companies like AXA are good at collecting fees, but bad at doing what they should be doing, covering reasonable insurance claims. Do not buy an AXA policies, they are just helping themselves to your money, and lining their own pockets. Tell HSBC that AXA is not providing the service they should be, for HSBC customers. But, they are both probably in cohoots, which is why we'll be closing our HSBC Credit card this year, because the travel insurance, we have now learned is useless, which makes our HSBC Premier Card useless for paying fees for the "privilege" of having the card.