HSL Chairs - Stockport Reviews 

Thank you for a great service, from Victoria's visit to the delivery by Chris and Terry.

Thank you for everything.
Jonathan

Lovely company to deal with. The office staff were very helpful and the staff that came to demonstrate and then deliver the chair (Richard, Ian, Carl F and Shane) were kind and thoughtful.

My 3 seater sofa was delivered on 2 December , the delivery me, Craig and Damon were very nice.
They removed all the packaging, placed the sofa where i wanted it.
They explained to me how to use the remote and also tried the sofa out, to see everything was ok, was satisfied with there service

Arrived on time
Craig and Damon were very efficient and friendly. They demonstrated the controls on the chairs and overall an excellent delivery.
.

Very pleased with service, Phil and Ian from Stockport branch brought a Himolla, swivel, rise, recliner chair to our Home for my husband to try. Very good service, Phil explained everything clearly with NO PRESSURE to purchase.
Chair was delivered by two very nice cheerful gents LEE R and CARL F.

I ordered a sofa in October 2025 from hslchairs. As I hadn’t heard anything after 5 weeks, I called to see when I should expect my furniture, I was informed that it was ready and I should expect a call soon. I then received a call a few days later with a delivery date.
The delivery drivers, Gordon and Assad, were very friendly, polite and professional. They had assembled my furniture in around 10 minutes and demonstrated how to use it. They removed all the packaging and left the area clean and tidy. My new furniture looked amazing.
Unfortunately within weeks of using the furniture, which is claimed to help with back support, I have been unable to sit on it due to severe neck and back problems. A few years ago I had 2 spinal surgeries, one in my lower back and one in my neck and I saved up for years to buy a specialist piece of furniture to help with recovery, but there doesn’t seem to be enough lumbar support and the head rest is too bulky, which pushes my neck too far forward where I have a metal plate in my spine/neck. It’s even worse in recliner position.
I haven’t been able to sit on it for the last 3 months, I have complained to HSL as I feel it’s not lived up to expectations, but they say they aren’t obligated to take any action as they sent a technician out, who reported there were no manufacturing issues.
The manufacturing issue is…. the furniture has caused further neck and back problems when it was designed and recommended for posture support, which it has failed to live up to.
I am in my 60’s, with multiple health issues, having spent my savings on a piece of furniture that was meant to relieve my pain, but has left me with nowhere to sit as it’s caused more spinal problems and more hospital appointments and HSL have completely disregarded my concerns, leaving me with nothing to sit on and no funds to replace it with something suitable. I am really disappointed that such a big company can do this to trusting customers and reading through some of the other poor reviews, I know I’m not the only one who thinks so.

Everything was as they proposed and promised. Delivered on time with great support from delivery team. Many thanks to Carl and Lee for their support.

Salesman Richard at the Stockport showroom was really helpful in explaining the various “Stressful” recliner chairs available and in placing our order and keeping us updated on that.
Delivery by Lee and Graham was nice and easy with no issues. First class service.

If I could give 100% that would not be enough. Debs from Stockport branch was unbelievable we had no idea that there was more to buying an adjustable bed than just sitting on the edge of it. Debs had my husband lying on the beds and thoroughly tested that he was in the correct position. We even got offered a drink. At no time did we feel pressured into buying a bed. In fact Debs and her colleagues made it a pleasurable afternoon out 😂. We did purchase a bed and can’t wait for it to arrive
THANKS DEB AND YOUR COLLEAGUES

Whilst we had excellent help by the Stockport staff and having spent £3500 on a chair the delivery people let the company down by being rude on the phone and not giving us a future delivery date as we were on holiday when they wanted to deliver.

Fantastic service from start to finish. Carl P and Damien delivered and set up the bed and they were friendly, efficient and we couldn't be happier.

The whole experience has been great. Non pushy , helpful sales staff. A good discount. The chairs we ordered arrived a month ahead of schedule and are superb. Craig and Danny who delivered the chairs were friendly and professional. I could not fault any part of the experience,

Paul & Jon have just delivered a chair for my mum. They removed the old chair and another one for me as well. They were very efficient and friendly and explained how everything works before leaving. Excellent service and I would highly recommend them.

HSL are a fabulous company to deal with. From choosing our sofa and chair (eventually after several visits to the shop in Stockport) to the delivery and installation of our furniture. We were never rushed and always offered refreshments.
Our furniture was delivered today by Carl and Lee, they were very friendly and courteous. They installed the furniture in no time and took us patiently through the controls. They are both a credit to HSL. I would have no hesitation is recommending this company.
A very happy customer.

HSL have been great to deal with from start to finish. We found all the staff to be polite, helpful and knowledgeable about the furniture we were interested in and didn't feel rushed in any way.
Our delivery men, Paul and Jon were equally helpful today in installing our new furniture and we are delighted with the result ...a very comfortable sofa and armchairs!

Bushra was very nice and very patient while we argued about colours. Very considerate and polite towards elderly customer- opened the door before we even entered.

HSL chairs are not cheap but our experience buying an HSL chair fully justified that. Adam in the Stockport showroom was knowledgeable and helpful; the chair arrived as promised; Carl and Lee who delivered it were polite, considerate and cheerful, and the chair is fully up to expectations. Well worth the price.

Competent and helpful sale staff in Stockport showroom.

Good quality product delivered within quote lead times

Carl and Lee were excellent. This was not an easy delivery due to local road works but the guys just got on with the job. They were very courteous and helpful throughout the seamless process. Many thanks. 👍👍

Phil came to my house as i am disabled and can't get to the store.He was really helpful and made me feel at ease.