Ordered a recliner chair for my mum online as we needed a quick delivery due to her being discharged from hospital after breaking her hip. Communication from the team regarding delivery was excellent... Toon meer
Bedrijf heeft geantwoord
Meadow Industrial Estate, Water Street, Portwood, SK1 2BU Stockport, GB
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Ordered a recliner chair for my mum online as we needed a quick delivery due to her being discharged from hospital after breaking her hip. Communication from the team regarding delivery was excellent... Toon meer
Bedrijf heeft geantwoord
Excellent service,I was able to try all the chairs that I was interested in purchasing.We spent about two hours there.The salesman Philip was very helpful and explained all the workings of the chairs... Toon meer
The staff member Adam was very helpful without being pushy.He explained which suites came in which styles and colours and then let us look around the showroom on our own. Always aware if we seemed un... Toon meer
I was able to choose exactly what I wanted. There was no pressure. Jason carefully explained all the options to me. Nice friendly atmosphere . I'm very pleased with the service.
Geschreven door het bedrijf
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
Geschreven door het bedrijf

All products are independently tested
Meadow Industrial Estate, Water Street, Portwood, SK1 2BU, Stockport, Verenigd Koninkrijk
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Richard at the Stockport store was very informative and helpful. Explained everything in great detail. Fabulous customer service and a relaxing shopping experience.
The demonstration chair came on time. Phlip and driver were helpful, friendly and curtious
Exceptional service at the shop where we ordered our Burrows chair. Advisor Debbie at Stockport took a lot of trouble to ensure that the chosen recliner riser chair was suitable
We were pleasantly welcomed into the showroom by Adam who offered us refreshments, was very knowledgeable and was able to answer all our questions. As we chatted and reviewed the chairs, we discovered the ones we were interested in could be made to our exact requirements and so we were able to get exactly what we wanted.
Excellent products. Efficient but able to put everything into simple understandable language.
All employees smart,very very helpful and careful. This appears to be a very well run company and employer. Well done.
Extremely happy with the managers knowledge and support throughout my visit I was very grateful that she gave me private time with my family to discuss furniture options etc, that was much appreciated I don't like what is known as a "hard sell" it makes me feel very uncomfortable so thank you. I'm looking forward to receiving both items in a few weeks.
From start to finish the service has been fantastic and today Carl & Damien could not have done more for her. They are a credit to what appears to be a very well run company and attentive and caring staff. The chair came with a care kit and instructions on looking after it
Great attention to detail, friendly, and a nice cup of tea. No rush and given time to make the correct choice.
Lovely people to deal with. Nothing was too much trouble for them. We paid three visits before deciding which colour and combination of chair/sofa we wanted.
Refreshments were offered every visit.
Just received my new rise and recline chair. I’m so pleased with it. It was delivered by Craig and Danny with great care. I can recommend this company. Everyone I dealt with from
Adam in the store to customer services were friendly and professional.
Staff at the store were very friendly and helpful; and delivery went without a hitch.
The staff at the Stockport showroom were very knowledgeable and took time to explain the best chair for me.
The delivery staff Ian and Paul were very polite and efficient regarding delivery time and assembly of my chair
My furniture arrived within the time slot. It was in excellent condition as you would expect from HSL. Alex and Gordon made the delivery. They were both extremely professional, efficient and pleasant and had the furniture in place within 30 minutes. Job well done.
Professional staff, explained everything about the chair we picked. Plenty of choice in styles and fabrics. Really friendly staff that left you to discuss your purchase. Explained everything and didn’t feel pressured at all to buy.
A very pleasant man came from Stockport to my home as I am housebound. We discussed my needs and the most suitable chair, size and fabricm. I was able to try the chair before buying. Thank you Adam, I look forward to my new chair.
Very friendly and helpful staff, especially Philip, who dealt with us. Great knowledge of products, useful advice about materials and no pressure to purchase. Good coffee and cakes!
They understood what we were looking for, & helped us choose our correct choice of what to buy.
Extremely knowledgeable staff, friendly and very helpful. Would definitely recommend to other people.
John did a great presentation and made the decision easy to buy
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