HEY Credit Union Reviews 

235
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I would just like to place on record my thanks for the Sterling service I have recieved from several members of the HEY CU team while securing a loan. Firstly from Becca 26.02.26. Then Mia yest... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've consistently had positive outcomes with this credit union, having relied on their services multiple times. The application process is always simple, and their school uniform loans are incredibly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very practical and easy to open and save, plus no temptation to use money before. Plus you decide amount you can afford. I couldn't work out how to get my money out from my online account, so rang... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Never had a bad experience, used credit union numerous times, application has always been straight forward and the school uniform loans are a life saver! Used them for my cb loan and the school unifo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gemeenschapsbank
  2. Alternatieve financiële diensten
  3. Autofinanciering en -lening bedrijf
  4. Financiële instelling
  5. Leningbureau
  6. Spaarbank

Over HEY Credit Union

Geschreven door het bedrijf

Established in 1999, we are the leading credit union for people in the UK’s Humber Region.

As a co-operative, we’re owned and controlled by our Member-customers. Everything we do is for their benefit.

Members enjoy simple saving and borrowing options to make the most of their money. Access is online, by phone or by visiting one of our community branches where our friendly team loves to help.

Our Services

If you live (employed or not) or work in the City of Hull, East Yorkshire, North or North-East Lincolnshire, or work for selected employers further afield, you are eligible to join.

Savings Accounts - We offer easy access accounts, a Christmas Saver that locks funds safely away for festive spends, and Junior saving for the special children in your life. All FSCS protected. Encouraging people to catch a savings habit is our passion. Also save-as-you-earn through our employer partners.

Affordable Loans – if you wish to borrow (from £100 to £20,000) on fair and responsible terms, think of us. Lending decisions are made by people, not computers. We carefully assess each applicant's situation, focus on affordability and tailor repayments sensibly. Unlike many lenders, our rates are capped by law.

Our Mission

We are here to help our members to afford their lives and support their financial well-being – not to make profit out of them.

All members have an equal say in how we operate and we work with a range of partner organisations to make a big social impact.




Be part of something special – join our “Credit Union family” today:

Visit Our Website


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

235 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(235)

16 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Recently applied for a loan which was…

Recently applied for a loan which was rejected. I called to appeal and spoke to a lovely lady called Joanne Wilson. She was amazing very understanding amazingly helpful got it overturned and talked me through everything step by step. She was so friendly which made me feel very uncomfortable. A thankyou just wouldn't cover it.

1 maart 2023
Review zonder uitnodiging
Logo HEY Credit Union

Antwoord van HEY Credit Union

We're pleased that we were able to help you Zoe, thank you for your kind review and feedback about Joanne.

Beoordeeld met 5 van de 5 sterren

A lovely lady from the hull branch…

A lovely lady from the hull branch called Joanne was amazing with helping me today was so patient and went above and beyond with me if only the world had more Joanne’s <3

23 februari 2023
Review zonder uitnodiging
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Antwoord van HEY Credit Union

Thank you so much for your kind review, Laura. We'll be sure to pass on your feedback to Joanne. Thank you for being a Member of HEY Credit Union.

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish…

Excellent service from start to finish and didn't take long at all. Brilliant

20 januari 2023
Review zonder uitnodiging
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Antwoord van HEY Credit Union

Thank you for your great review, Marie, so pleased we could help. Thank you for being a member of HEY Credit Union.

Beoordeeld met 5 van de 5 sterren

A big Thank you to Jamie for his…

A big Thank you to Jamie for his excellent customer service and updates on my loan application, from start to finish always had emails.
I'm a first time user to credit union and will definitely be using them again , nothing was too much trouble.

Thank you Jamie

13 december 2022
Review zonder uitnodiging
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Antwoord van HEY Credit Union

We love the feedback, Caron. Glad you found us helpful and we'll pass on your kind words to Jamie. Thank you for being a Member of HEY Credit Union.

Beoordeeld met 5 van de 5 sterren

I used their Christmas Saver and it's…

I used their Christmas Saver and it's such a good idea so I can save up for Christmas a little bit at a time. The staff are very knowledge and always really friendly.

1 november 2022
Review zonder uitnodiging
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Antwoord van HEY Credit Union

We're really glad that you found our Christmas Saver helpful, Jo. Saving up a little at a time is such a great way to plan ahead. Thank you for your kind review and for being a Member of HEY Credit Union.

Beoordeeld met 5 van de 5 sterren

Great way to save for Christmas

Great way to save for Christmas, easy to set up and received my savings immediately with a quick visit to the office.

12 november 2022
Review zonder uitnodiging
Logo HEY Credit Union

Antwoord van HEY Credit Union

We appreciate your kind review, Dorothy, and thank you for being a Member of HEY Credit Union.

Beoordeeld met 5 van de 5 sterren

I recently joined the credit union

I recently joined the credit union. I'll be getting a FREE £25 bonus because I joined the christmas savings part. Only £5 per month savings then a lovely bonus.
When I had initial queries as to what to do and how to join, the C.U. staff were very helpfull and friendly. It's a no brainer really. And you can withdraw your cash whenever you like.

1 oktober 2022
Review zonder uitnodiging
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Antwoord van HEY Credit Union

Thank you for your great feedback, Jon, we are glad that you've found it helpful and thank you for being a Member of HEY Credit Union.

Beoordeeld met 5 van de 5 sterren

Invest in your community

A good honest institution set up for ordinary people and not to bleed them dry.

9 november 2022
Review zonder uitnodiging
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Antwoord van HEY Credit Union

That's good to hear, Chris, and exactly what we hoped to achieve when we founded HEY Credit Union as a member-owned co-operative 23 years ago. Thank you for being part of our ongoing success story and kind regards.

Beoordeeld met 5 van de 5 sterren

Friendly Approachable Staff

Great communication and great incentive the Christmas club plus a bonus for joining, great way to save for stress free Christmas

14 april 2022
Review zonder uitnodiging
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Antwoord van HEY Credit Union

Thank you for your kind review, Mrs Ward, and for being a Member of HEY Credit Union.

Beoordeeld met 5 van de 5 sterren

Great service

Always been Very helpful with any query and quick to respond. Christmas saver really has helped me to save this year and I feel so much happier in the run up-to Christmas knowing I have money put away for it

10 november 2022
Review zonder uitnodiging
Logo HEY Credit Union

Antwoord van HEY Credit Union

Thank you, Mrs Fox, for your kind review. We hope your Christmas savings help you to have a lovely Christmas.

Beoordeeld met 5 van de 5 sterren

Always there to help and easy to access…

Always there to help and easy to access account . First year ive used
a Christmas savings and its been a stress free experience.im now ready for Christmas early because of your savings club thanks

10 november 2022
Review zonder uitnodiging
Logo HEY Credit Union

Antwoord van HEY Credit Union

We're pleased to know that our Christmas Saver has worked well for you. Thank you for being a Member of HEY Credit Union.

Beoordeeld met 5 van de 5 sterren

Absolutely amazing service

Absolutely amazing service. Always respond to emails etc. Made it so easy to save for Christmas. Especially now the financial climate is so bad. Thanks

10 november 2022
Review zonder uitnodiging
Logo HEY Credit Union

Antwoord van HEY Credit Union

So glad to hear that we've been able to help. Thank you for the great feedback, Calum, and for being a Member of HEY Credit Union.

Beoordeeld met 5 van de 5 sterren

Staff at the Scunthorpe branch are very…

Staff at the Scunthorpe branch are very friendly, helpful, attentive and understanding. Always a plus to have understanding people still walking this earth!

1 november 2022
Review zonder uitnodiging
Logo HEY Credit Union

Antwoord van HEY Credit Union

We appreciate for your kind review, Danielle. We will be sure to pass it on to our Scunthorpe Team. Thank you for being a Member of HEY Credit Union.

Beoordeeld met 5 van de 5 sterren

Its a great way to save money for Xmas.

Its a great way to save money for Xmas.
One simple phone call and it was set up.

9 november 2022
Review zonder uitnodiging
Logo HEY Credit Union

Antwoord van HEY Credit Union

We appreciate your kind comments, Drew. Glad you found it useful and thank you for being a Member.

Beoordeeld met 5 van de 5 sterren

Christmas saver

Christmas saver helped me to save for Christmas without been able to dip in to the savings through the year. and now with it been Christmas just round the corner my Christmas will be stress free

8 november 2022
Review zonder uitnodiging
Logo HEY Credit Union

Antwoord van HEY Credit Union

Thanks for your great comments Victoria. We are glad that it has helped you. Thank you for being a Member of HEY Credit Union and hope you have a lovely Christmas.

Beoordeeld met 5 van de 5 sterren

I think credit union are a brilliant…

I think credit union are a brilliant way to save so easy and simple. The staff are friendly and very helpful. Also getting an extra bonus at Christmas is great. I would encourage people to use credit union even if you save a small amount every week it adds up and an extra £25 on the Christmas saver what more could you ask for.

4 november 2022
Review zonder uitnodiging
Logo HEY Credit Union

Antwoord van HEY Credit Union

Great comments, Kim, we really appreciate them and will pass on your kind remarks to our staff. Thank you for being a loyal Member and your recommendation to others.

Beoordeeld met 5 van de 5 sterren

Fantastic opportunity to save for Xmas…

Fantastic opportunity to save for Xmas with an awesome bonus added to the account. Will continue saving monthly for next year. Highly recommend.

8 november 2022
Review zonder uitnodiging
Logo HEY Credit Union

Antwoord van HEY Credit Union

Glad you found the Christmas Saver a help, Andrew, and that you are going to continue using it. Thank you for being a Member of HEY Credit Union and for your kind comments.

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