Humphries and Parks Reviews 

113
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought a truck from Humphries & Parkes and, unfortunately, the engine failed within 24 hours. It was frustrating, and the repair took a few weeks with a bit of back and forth along the way. T... Toon meer

Beoordeeld met 5 van de 5 sterren

Having bought a Jimny in April and received fantastic service at that time, this morning I sent an email enquiry relating to a minor matter of clarification. I received an instant response and also... Toon meer

Beoordeeld met 5 van de 5 sterren

From the moment we arrived into the showroom we were welcomed warmly and was greeted by Richard. He explained in detail the car's history and we had a test drive. The paperwork was sorted in short p... Toon meer

Beoordeeld met 5 van de 5 sterren

Richard was very professional and thorough when I brought my car through Humphries & Parks. High care and quality of customer service, making sure we were satisfied through the whole process, making e... Toon meer

Bedrijfsgegevens

  1. Autodealer
  2. Autoservice
  3. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Suzuki, Mitsubishi & KGM dealership based in West Malling, Kent. Family operated since 1947. Over 100 cars in stock of all makes and models.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

113 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(113)

22 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Rob Davies

Rob Davies could not have been mor helpful, Rob handled every thing making our purchase stress free and was a pleasure to deal with,

28 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A great place to buy your next car!

Me and my wife went to Humphries & Parks together and I think it all went fine, we were happy with how everything was handled.
Richard Stockwell was very professional, very helpful and being a first time buyer he made us feel at ease, great sales person and the whole process was very smooth and painless.
We felt very welcomed and all the staff were friendly. There was no pressure or pushiness from anyone. We’re really pleased with our choice of vehicle, it is lovely.
We Would definitely recommend them - a great place to buy your next car!

22 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10 for service

I would highly recommend Humphries and Parks if you are looking for a new or used car. Richard made my decision very easy, whenever I had a question or problem he helped to solve my issues nothing was too much trouble.

18 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Visited the site to view used vehicles

Visited the site to view used vehicles, there was a god range. Spoke with Brad who was very patient while we bombarded him with hundreds of questions. He is the fist Car Salesman that I have come across that was not pushy. He is very knowledgeable and calm, especially as we changed our minds on cars and also asked for multiple payment option calculations.

21 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional Service

Richard was extremely helpful. He kept me updated throughout and made sure the car was inspected and delivered in a great condition.

19 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My car was placed here 20 weeks ago for…

My car was placed here 20 weeks ago for warranty work. To this date I have only received 1 call from Daryll when I requested to speak to his Manager Soren. Still none the wiser to what the issue is with my car or when and if I will get it back. Promised a free MOT and service for being patient following week I called said he would do it for a reduction. Daryll has fobbed me off week after week and at 12 weeks I contacted KGM who are equally as back. I would not purchase a car from this garage if you want to use the warranty they offer - almost 6 mo the it’s been sat there 😡

16 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Purchase of Mitsubishi Outlander

The first thing Humphries and Parks got right for us was to have an excellent low mileage car for sale at a reasonable price. We live a five hour car journey away from their premises but from our initial contact by phone we judged it would be worth the time and effort to drive our part exchange vehicle down to Kent to do the deal. We were not disappointed.
Richard was a very pleasant guy to deal with and at no time did we feel pressured. We always prefer to deal with a family run business if at all possible and Humphries and Parks did not let us down.

4 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank You Richard Stockwell

We recently purchased a very low mileage ex mobility car from Humphries & Parks. We were very impressed with the help, service and understanding from proper "old school" Sales Executive Richard Stockwell who went out of his way to accommodate all our concerns regarding the purchase and our requirements. On the day of collection we took a train to the local station where Richard was waiting to collect us and take us back to the dealership. We must also state when recommending this dealership to everyone, that all staff appeared happy and friendly with a special mention to Kerry on reception

3 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Renult capture

Contacted Humphries and Parks and spoke to Richard on the sales team regarding a Renault Captur they had for sale, I left a small reserve on the car and Richard sent me a in depth video inside and outside of the car which I was very pleased with, Richard was totally honest with his reviews orf the car and I decided to purchase the vehicle, I made an inquiry if they could also deliver the car to my home address which wasn't a problem either, I have contacted Richard by email a few times now and received a quick response to any questions I had. I have now taken delivery of the car today and we are overwhelmed with the quality of the vehicle and the service we have received from Richard and most importantly the price was amazing too. Overall 5 stars!! Best wishes Baz from Brighton

28 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dealing with H&P

I've now over the past 6 or 7 years traded one vehicle back to H&P, and sold two cars to them. They are friendly, professional and I've found them to be fair with their valuations. I have had other on-line companies offer a figure and that then hasn't materialised. H&P have made their offer and funds have been transferred quickly.

I would always ask them for a valuation going forward and will be recommending them to family and friends to do the same if they want a smooth, hassle free way to part with a vehicle.

28 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, purchased a Suzuki S Cross.
Fair part exchange and the process seamless.
Car when picked up was beautifully presented and prepared.
Big thank you to Richard who went the extra mile to make me completely satisfied with my new vehicle.
Would recommend without hesitation I will be sourcing my next vehicle from here.

15 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Richard Stockwell was very approachable…

Richard Stockwell was very approachable and welcoming when I rang and face to face, he made the purchase of my car a great experience.
Would highly recommend Richard and the Company to family and friends

10 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Smooth sales process.

Our sales assistant, Richard, was polite and very helpful. The sales process went smoothly. There was room for negotiation which is what we love to see.

Overall, a great dealership to buy from. Had the car for a few days and feels great.

26 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, professional, no pressure sales service from Richard who took the time to understood our requirements and was flexible enough to work with us on some specific arrangements. Very happy with the vehicle too.

25 april 2025
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer