Hunt ADR Limited Reviews 

I thought these people would help…they don’t it’s all a massive con. I’m now out of pocket the first 150 I paid to use them and now they claim I have to pay a further 150 to TUI. I was massively missold a 5 star holiday. Half the complex was closed without sufficient warning. Our room was wrong on arrival. The place was dirty and I incurred a bad injury due to broken parts of the hotel. Yet I get awarded nothing!! I sure can see who line this companies pockets - not people like us that’s for sure.

Unfair award issued in relation to complaint against JTA Travel.
We paid for an all-inclusive package holiday to Lanzarote and on arrival the hotel was closed. We were put in an alternative hotel that was substantially below the standard we paid for. Huntadr reviewed our complaint against JTA Travel, found them to be in breach, and said they needed to refund the price difference between the 2 holidays, as well as compensation. The price difference was £2373.04, and the arbitrator awarded £1850.00. So we are out of pocket on the price of the holiday and still not had any compensation for the distress. We find this very upsetting and have now asked to make a formal complaint with Huntadr.

Excellent training for new mediators, accessible and approachable delivery by the expert team at Hunt ADR. Have already recommended to others.

Avoid at all costs!!! Terrible company, clearly in the back pocket of the big travel companies…save your money and go to small claims court.. sided with Tui when the evidence we were mis sold a holiday was clear
Scam scam scam..money making at its finest

An absolute waste of 2 months and hours gaining evidence of Hays Travel disgusting behaviour, bad communication and not even receiving the final decision from Hunt ADR but from Hays!!!!! Pointless waste of time using these people

The decesion maker failed to get correct booking confirmation which they said made there ruling based on website images which had been changed since taking to hunt adr and description changed which tui said to me they would pass to relevant team to do it was also based on a staircase from images in result of coming to there decesion yet a stair case ment nothing to us as ou booking confirmation states terrace so no need for a stair case as terrace is ground floor. staircase is only needed if have a balcony . They also said offer from them was offered to me to get rid of complaint to stop it being costly. Yet if they had looked at it fully and abta part the offer was made in resort at time of holiday by the rep at the maximum they could offer but said fill in form when home as it was to low but that is max they could offer. The decesion maker was not impartial at all in this case and failed on many levels

I'm relatively new to AI for Mediation. Gregg & Kelly made the subject interesting, informative and thought provoking. I'd have no hesitation in recommending the course to others (I've already done so!)

Great AI training course in Belfast with Gregg and Kelly. Learned all about the technology and the risks involved. Some useful live exercises in the course using ChatGPT.

I recently completed the Mediation course and found it both enjoyable and very well thought out. The content was clear, practical, and delivered in a way that kept me engaged throughout. The trainers were knowledgeable and supportive, making the learning experience smooth and insightful. I would highly recommend this course to anyone looking to develop strong mediation skills in a professional and structured environment.

just wanted to say thank you for helping me recover some of the money I claimed via Gold Medal Travel Group. Although I was a little disappointed not to receive the full amount, I’m still really grateful for your support and the progress we were able to make. Thank you again for your help.

We had a problem with a cruise agent and ABTA suggested we used their arbitration service HuntADR.
I did so and the arbitrator partially found in our favour and awarded us compensation. It was less than I wanted but I accepted his award on the basis he was neutral.
What I cannot accept was the appalling conduct of their admin staff.
Not one email from them showed the person who sent it name.
They took my £150 and said I would be contacted. I pointed out the days we would be unavailable when it arrived. I was told that if I did not complete and return it within seven days I would lose my money.
When the final verdict and award was made I sent them my bank details and asked them to pass them onto the other party as we would be away for over three weeks. They refused to do so saying" Please stop sending us emails about payments. As previously explained, we are not involved in payments. This is between you and ........... " I was not asking them to get involved - merely to pass our details on to the other party as I did not know who in the organisation to contact. Then whilst we were away the other party telephoned and sent two emails for the information. I supplied it when I returned. All the unnecessary emails and calls could have been avoided if HuntADR had sent one simple email to the other people.
Their training video gets good reviews on Trustpilot. If only their staff practised what was in it.

HuntADR are awful.

Easy Jet Mis-sold me a holiday package which was supposed to be a spa hotel package as advertised on their website, they had no spa at all and the hotel was a mess. We requested to be moved every day of our holiday to no avail and as it was only a weekend break our whole weekend was ruined. We went through ABTA and later through HuntAdr who ended up making me pay Easy Jets fees.

Hunt also gave extended time to Easy Jet and took over 3 months to deal with my appeal. I asked both Hunt and ABTA for a refund off the appeal fee with both admitting that their service was poor yet fobbing me off to the other.

Do not use this method, it is a waste of time and money. Use the small claims court.

Recently undertook the All About Mediation and All About Arbitration 'on-demand' courses. Both programs are well presented and informative. Recommend to anyone new to ADR and to more experienced practitioners as a light refresher and CPD points. Thanks to Hunt ADR Team!

I am delighted to have attended All about Arbitration structured course bu HuntAdr. It was a well designed to touch upon building up foundational knowledge yet addressing professional aspects.

I found the 'All About Arbitration' course to be an engaging, informative, and well-structured program. It provides a fantastic end-to-end journey through the arbitration process, starting from the fundamentals in 'Why Choose Arbitration?' all the way to 'Challenging and Appealing Awards'.

What the course does particularly well is keep the content relevant and up-to-date. The modules on the UK's evolving legal landscape and the 2025 Act were especially insightful. As someone with a background in other forms of ADR, this course was excellent for broadening my understanding of the complete dispute resolution spectrum.

While the course was excellent, I'm giving it 4 stars as I would have loved it more if it were a bit more comprehensive. The addition of downloadable notes for each module would be a significant improvement to help with studying and retaining the detailed information. Overall, it's a brilliant and engaging resource for any professional looking to gain a strong foundational understanding of arbitration.

The course is easier to understand.
And the company made the quizzes understandable for anyone without a legal background.
I would recommend, no, I am highly recommending everyone to try it.

All About Arbtration is a good overall presentation about what arbitration is. Each module includes a brief quiz about the module content. The program is designed to be completed in an hour, but it is possible to stop and resume if necessary as the program tracks the user's progress.

The self - paced MOOC tutorials is easy to follow. It also distills key Arbitration basis in a very digestible manner. Enjoyed every bit of learning and quizzes at the end of every module.

I completed the 5 day Mediation Course with Gregg, Kelly and John and thoroughly enjoyed myself. It was intense and it was involved but wow, what a lot to learn. I spent a week with a wonderful group of people who I missed greatly after spending so much time together. I would highly recommend this course for anyone who desires to be an accredited mediator.

The Hunt ADR - All About Arbitration course provided a really solid foundation to arbitration, with a clear and well-structured approach that made it easy to follow. I liked how it connected the theory to real-world practice, which gave the learning real value and relevance. The flexibility of the course made it easy to fit around other commitments, and it’s a great addition for anyone looking to strengthen their professional profile or explore arbitration as a career option.