Very Bad Experience - Delayed Delivery & No Support I placed my order (#46456) on September 8, 2026, but I still haven't received my parcel. The status on the website is stuck at "Processing" for da... Toon meer
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Lees wat reviewers zeggen
Professional service with regard to delivering items. The lemon balm tea is genuine and that alone is enough to make me happy. I actually eat the leaves after I drink the tea. However there is som... Toon meer
As a mother of a celiac patient, I'm very happy to find buckwheat flour that has not been cross-contaminated & is safe for my child. Highly recommended. Will be your regular customer In Sha Allah.
I ordered banana chips, kellawo, dry cherries and apricot oil. The bottle of apricot oil was broken, glad I recorded a video of opening the pack, and the team promptly issued a full refund.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hunza Foodways is a trusted provider of premium-quality organic and natural foods, sourced directly from the pristine valleys of Hunza, Pakistan. Specializing in dried fruits, nuts, cold-pressed oils, herbal teas, and traditional Hunza specialties, the company is dedicated to offering 100% pure, chemical-free, and sustainably sourced products. With a strong commitment to health, wellness, and sustainability, Hunza Foodways ensures that every product meets the highest standards of quality and freshness. By supporting eco-friendly practices, local farmers, and sustainable agriculture, the company strives to preserve the region’s rich traditions while delivering nutrient-rich foods to customers nationwide. Customers can shop with confidence at HunzaFoodways.com, where purity meets tradition.
Contactgegevens
Rahimabad, Gilgit, Gilgit-Baltistan, 15100, Gilgit, Pakistan
- info@hunzafoodways.com
- hunzafoodways.com
3,9
Goed
301 reviews
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Heeft 52% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Pure organic buckwheat aata and…
Pure organic buckwheat aata and exceptional service and fast delivery. Thanks
11 april 2024
I ordered buckwheat flour from Hunza…
I ordered buckwheat flour from Hunza Foods. It was fresh and i do hope to keep getting it and other stuff from them in the future too
20 maart 2024
Apricot oil was good and spearmint tea…
Apricot oil was good and spearmint tea smells soooo good
28 februari 2024
Excellent service.
16 februari 2024
I feel the product is authentic which…
I feel the product is authentic which is difficult to find anywhere.
6 februari 2024
My first experience shopping with them
My first experience shopping with them. The product quality is good but their delivery & customer services are horrible. Recieved my order after 3.5 weeks. ! They don't send shipping update via an email or respond to the given number for days.
Not going to order from them again although they offer good quality dry fruits.
7 februari 2024
Antwoord van Hunza Foodways
Hi Madeeha,
Thanks for the detailed review. We apologise for the delayed delivery and unresponsiveness over email/WhatsApp.
Actually, from 19 January to 4th Feburary, there were strikes across Gilgit Baltistan, due to which internet connections were blocked/unavailable and our operations were disrupted. We made sure to ship as soon as possible when the services were available.
Usually, the delivery takes 3-5 days once shipped. In your case, it did take 2 weeks for processing and another 3-5 days for delivery,
We are glad you liked the product.
Kind regards,
Sehrish
Buckwheat Complain
Hello, hope everything is well. i purchase buckwheat from you because it is gluten free. Last time, taste of flour was very good just like natural but this time the taste is sour. I think this time floor is not fresh and it is very difficult to eat.
Hope next time i will not face this type of issue. Otherwise your product price, quality, delivery method everything is good.
Thanks
Imran
22 januari 2024
Antwoord van Hunza Foodways
Hi Imran,
Thanks for the detailed review. We have recieved the complain and are rechecking the stock.
Inshallah we will replace this stock and make sure to send better qualtiy in future orders.
Kind Regards
Sehrish
Kashmiri Original Saffron – Zafran (زعفران) Its not original. Fake
its not genuine product. I need refund. I contacted to customer service. They are not replying. I will not recommend to buy
Kashmiri Original Saffron – Zafran (زعفران)
Its not original.
17 januari 2024
Antwoord van Hunza Foodways
Hello
The Kashmiri Zaffran is original saffron from different valleys of Kashmir. They are slightly different from Iran's Saffron. If you had not liked the saffron you could have returned it with our excellent 7-14 days return policy: https://hunzafoodways.com/refund_returns_policy/
We did not receive any feedback once the product was delivered, we just rechecked both email and WhatsApp but no return request was made.
Regards
Hunza Foodways
Fresh and tasty nuts & dried fruits…
Fresh and tasty nuts & dried fruits like always. Thanks 🥰
27 november 2023
Scammer alert
Did not send the product , no one replies to emails , just keep sending the review form , a bunch of scammers . Donot buy from this page !!!
24 oktober 2023
Antwoord van Hunza Foodways
Hello Mrs Zee
Sorry for the inconvenience caused, your order was canceled promptly as Dandelion Tea was out of stock. The order was placed as Cash on Delivery order and hence no payment was made in advace. The order cancellation was communicated via email too.
So you can not accuse us of scamming.
Please use appropriate taglines for the reviews as "Scammer alert" and "bunch of scammers" may not be the appropriate words to use when a shop cancels your order for an out-of-stock item.
Regards
Hunza Foodways.
It almost have been a week since i have…
It almost have been a week since i have ordered something, but yet not delivered!
Sent an email but no response, Wow
What an incredible service🌚
10 oktober 2023
Antwoord van Hunza Foodways
Hi Mr Israr
Sorry for the delayed delivery. The order was delayed due to road blockage at the Hunza-Islamabad road. We hope you liked the products.
Good products as ever
Very good logistics and packing. Apricot, Shahtoot and Zarshak are good and clean. Zeera has much dust, we have to wash off with water before use. Can't say much about the rubinha honey, same taste as acacia. It is good if regular customers are informed of availability of fresh produce and best time to buy.
1 oktober 2023
Product Quality is awesome!
I purchased Shilajeet, it was packed quite impressive as well as quality is too high. Highly recommended.
28 augustus 2023
Trusted supplier
4 augustus 2023
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