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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Really poor experience with no communication from Hurr customer service or the dress provider. Requested and paid for a dress with dates selected shown available. Completed ID checks and have received... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve used Hurr a few times over the past few years and it’s been an invaluable resource for event dressing in a sustainable way. The peer to peer system works well and lenders are typically very respo... Toon meer

Beoordeeld met 5 van de 5 sterren

I used Hurr to rent a designer handbag for my wedding day and loved it. I then recently rented a dress for attending a wedding. The process was really easy and straightforward. I bought a flex pass (w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

HURR is such a brilliant concept. I was looking for a statement piece for a special occasion and HURR more than delivered. The whole process is so easy, my lender was lovely and above all it's a susta... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Jurkverhuurservice
  2. Avondjurk verhuurbedrijf

Geschreven door het bedrijf

HURR is the smart way to rent your wardrobe, on-demand. The UK's leading wardrobe rental platform allows members to share clothes and accessories, securely and in seconds.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 35% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 5 van de 5 sterren

Good experience with HURR

Good experience with HURR. The service is easy to use and offers stylish clothing options for rent at good prices. Shipping was smooth and items arrived in good condition. Some sizing issues, but customer support was helpful. Overall a simple and sustainable fashion solution worth reusing.

18 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy Hurr

I’ve used Hurr a few times over the past few years and it’s been an invaluable resource for event dressing in a sustainable way. The peer to peer system works well and lenders are typically very responsive and everything works smoothly. Thanks Hurr for helping us all dress more easily and gloriously!

9 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Really poor experience with no…

Really poor experience with no communication from Hurr customer service or the dress provider. Requested and paid for a dress with dates selected shown available. Completed ID checks and have received no update other than my request has expired and my refund will take 5-10 days. What a total scam and waste of time! I have tried to message the provider Loan my Look with no communication either. Why an earth is payment taken when a brand can just let a request expire 48 hours later? Useless- will use one of the many other providers instead!

17 mei 2026
Review zonder uitnodiging
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Antwoord van HURR

Hi Grace, we’re really sorry to hear about your experience and completely understand your frustration.

HURR operates as a marketplace, so there are two different types of rentals on the platform:

HURR Managed items, which are accepted immediately

Peer-to-peer items, where we do need to wait for the individual lender to respond and accept the request manually

In this case, the lender unfortunately wasn’t able to accept your booking request before it expired.

We also just wanted to clarify that payments are not actually taken until a request is accepted. The amount you saw was only a payment authorisation, and as the request expired, those funds should automatically disappear from your bank statement within a day or two depending on your bank, so your money has not been charged or held long term.

Most lenders on HURR do respond and accept requests very quickly, and we’d genuinely love the opportunity for you to try us again in future.

Beoordeeld met 5 van de 5 sterren

10/10 Would Recommend Hurr

Would recommend Hurr, it is a quick and easy process, and the lender I used was great.

8 mei 2026
Review zonder uitnodiging
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Antwoord van HURR

Thank you so much for your kind words and for taking the time to leave this review!

We’re so pleased to hear you found the process quick and easy, and that you had a great experience with your lender.

Beoordeeld met 5 van de 5 sterren

Love keeping my wardrobe current and…

Love keeping my wardrobe current and versatile while being sustainable! HURR is my go to for all special occasions

7 mei 2026
Review zonder uitnodiging
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Antwoord van HURR

We’re so happy to hear that HURR is your go to for special occasions and that you’re enjoying keeping your wardrobe both current and sustainable!

Beoordeeld met 5 van de 5 sterren

Such a wide range of choice and…

Such a wide range of choice and fantastic people to rent from! Great communication and all quite affordable.

3 mei 2026
Review zonder uitnodiging
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Antwoord van HURR

Thanks so much for your lovely review!

We’re really glad you had a great experience and found plenty of choice on the platform.

Beoordeeld met 5 van de 5 sterren

Great service

I use Hurr every time I'm back in the UK for events. Have always managed to rent beautiful pieces, hassle free.

1 mei 2026
Review zonder uitnodiging
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Antwoord van HURR

We’re so happy to hear HURR has become your go to whenever you’re back in the UK for events, and that you’ve consistently had a smooth, hassle free experience finding beautiful pieces.

Beoordeeld met 5 van de 5 sterren

Super easy process

Super easy process, sellers I've used have always been very communicative and on-time. Dresses I've hired have been in perfect condition.

21 april 2026
Review zonder uitnodiging
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Antwoord van HURR

Thank you so much for your lovely review.

We’re so happy to hear you’ve found the process easy and seamless, and that your lenders have been communicative and reliable throughout. It’s also wonderful to know the dresses arrived in perfect condition.

We really appreciate your support and hope to see you renting with us again soon!

Beoordeeld met 5 van de 5 sterren

Loved

So easy to manage the site and the lender was lovely. I was nervous using it the first time but all went smoothly and I would definitely use it again

29 april 2026
Review zonder uitnodiging
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Antwoord van HURR

Thank you so much for your lovely review. We’re really glad to hear your first experience went so smoothly and that you felt supported throughout!

Beoordeeld met 5 van de 5 sterren

Easy to use and quick delivery

Easy to use and quick delivery

30 april 2026
Review zonder uitnodiging
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Antwoord van HURR

Thank you so much for your lovely review! We really appreciate it!

We’re so glad to hear you found the service easy to use and your delivery was quick. Hope to see you renting with us again soon.

Beoordeeld met 5 van de 5 sterren

Absolutely seamless

Absolutely seamless. Received the dress of my dreams for a fraction of the price, without taking any extra closet space. I always rent for weddings and special events now

28 april 2026
Review zonder uitnodiging
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Antwoord van HURR

We’re so happy to hear you had such a seamless experience and found the perfect dress for your special occasion. It means a lot to us that you’re now choosing to rent for weddings and events!

Beoordeeld met 5 van de 5 sterren

HURR is such a brilliant concept

HURR is such a brilliant concept. I was looking for a statement piece for a special occasion and HURR more than delivered. The whole process is so easy, my lender was lovely and above all it's a sustainable alternative for all the fashion girlies. Highly recommend!

2 mei 2026
Review zonder uitnodiging
Logo HURR

Antwoord van HURR

We’re so happy to hear you found the perfect statement piece for your special occasion and that the whole experience felt easy and seamless. It’s exactly what we hope to deliver, and we absolutely love that you’re enjoying a more sustainable way to explore fashion to!

Beoordeeld met 5 van de 5 sterren

Amazing selection of items and renting process

Amazing selection of items, verified and clear system to book and secure pieces, found the instructions on returns / communicating tracking etc with the lender supper clear too.

25 april 2026
Review zonder uitnodiging
Logo HURR

Antwoord van HURR

Thank you so much for your lovely review.

We’re really glad to hear you found the selection great and the booking process clear and easy to follow. It’s also wonderful to know the returns process and communication with lenders felt straightforward for you too, that’s exactly what we aim for!

Beoordeeld met 5 van de 5 sterren

Sustainable way to wear high end fashion

I used Hurr to rent a designer handbag for my wedding day and loved it. I then recently rented a dress for attending a wedding. The process was really easy and straightforward. I bought a flex pass (where you buy credit for an offer) which made it more reasonable. It’s a great sustainable way to rent slow fashion and high end clothes. The dress I rented was high quality and you could really tell the difference between high street and this, the material was so thick and cut well so was flattering. The person I rented from sent it early and in good packaging, and provided the return packing too. Overall I loved my dress and the experience was seamless.

1 mei 2026
Review zonder uitnodiging
Logo HURR

Antwoord van HURR

Thank you so much for taking the time to share this lovely review, it really means a lot to us.

We’re so happy to hear you had such a great experience for both your wedding day handbag and your recent dress rental. It’s wonderful to know the Flex Pass helped make things more accessible for you, and that you loved the quality and feel of your dress.

We also really appreciate your kind words about the lender and the overall experience. We’ll be sure to pass this feedback on.

It’s amazing to hear you’re enjoying a more sustainable way to access designer fashion, and we hope to welcome you back again soon for your next special occasion

Beoordeeld met 5 van de 5 sterren

The chance to wear beautiful dresses

It is so easy and seamless. I have rented three times from Hurr and will do more and more. The chance to wear some beautiful dresses that I wouldn’t dream of buying but renting makes it possible!

30 april 2026
Review zonder uitnodiging

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