Really poor experience with no communication from Hurr customer service or the dress provider. Requested and paid for a dress with dates selected shown available. Completed ID checks and have received... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’ve used Hurr a few times over the past few years and it’s been an invaluable resource for event dressing in a sustainable way. The peer to peer system works well and lenders are typically very respo... Toon meer
I used Hurr to rent a designer handbag for my wedding day and loved it. I then recently rented a dress for attending a wedding. The process was really easy and straightforward. I bought a flex pass (w... Toon meer
Bedrijf heeft geantwoord
HURR is such a brilliant concept. I was looking for a statement piece for a special occasion and HURR more than delivered. The whole process is so easy, my lender was lovely and above all it's a susta... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
HURR is the smart way to rent your wardrobe, on-demand. The UK's leading wardrobe rental platform allows members to share clothes and accessories, securely and in seconds.
Contactgegevens
First Floor, 85 Great Portland Street, W1W 7LT, London, Verenigd Koninkrijk
- contact@hurrcollective.com
- hurrcollective.com
4,5
Uitstekend
3K reviews
Heeft 35% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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I love Hurr
I love Hurr, amazing selection of designers to suit every special occasion. I can’t wait to rent my next dress for my wedding after party.
25 april 2026
Review zonder uitnodiging
I’ve used Hurr about six times now and…
I’ve used Hurr about six times now and I love it! Every dress and lender has been amazing and I love being able to wear designer dresses I’d never usually buy!
29 april 2026
Review zonder uitnodiging
Great selection of items and affordable…
Great selection of items and affordable prices. I like knowing that renting and rewearing something is better for the planet.
26 april 2026
Review zonder uitnodiging
Easy and beautiful dress
25 april 2026
Review zonder uitnodiging
Antwoord van HURR
Thanks so much for your lovely review!
We’re so happy to hear you found the dress both easy to wear and beautiful. That’s exactly what we aim for.
We really appreciate you taking the time to share your experience and hope to see you again soon for your next rental.
Love HURR!
Love Hurr! Like having a designer wardrobe extension.. whether a wedding, a black tie event or even for a big week at work, HURR has come to the rescue and made me feel like the belle of the ball!
22 april 2026
Review zonder uitnodiging
Antwoord van HURR
Thanks so much for your lovely review!
We’re absolutely thrilled to hear HURR has been your go to for everything from weddings to black tie events (and even big weeks at work!). That “belle of the ball” feeling is exactly what we aim for.
Love Hurr
I’ve used Hurr a few times, it’s great if you’re looking for a one off wear as it’s so easy to use and they have some great brands.
17 april 2026
Review zonder uitnodiging
Antwoord van HURR
Thank you so much for your lovely review! We’re really glad to hear you’ve enjoyed using HURR and that you’ve found it easy to use with great brands for your special occasions.
We really appreciate your support and hope to see you renting with us again soon!
Absolutely love Hurr
Absolutely love Hurr, such a great platform, super easy to use. Amazing collection of dresses. Fit guarantee is also great. Would 100% recommend.
10 april 2026
Review zonder uitnodiging
Antwoord van HURR
Thank you so much for your lovely review, this really means a lot to us!
We’re so happy to hear you’ve had a great experience with us and that you’re enjoying the platform, our collection, and the Fit Guarantee. It’s wonderful to know you’d recommend us, we truly appreciate your support.
Fantastic Site,
Such a good set up, very easy and convenient website/app.
10 april 2026
Review zonder uitnodiging
Antwoord van HURR
We’re so glad you’ve found the platform easy and convenient to use. It means a lot to our team to hear this, and we’re always working to make the experience even better!
Antwoord van HURR
Thank you so much for your lovely review! we’re really glad to hear you had a great experience and found the booking process easy.
Absolutely love the concept of HURR
Absolutely love the concept of HURR, was seamless and will be using it for all weddings.
17 april 2026
Review zonder uitnodiging
Antwoord van HURR
Thank you so much for your lovely review! We’re so happy to hear you love the concept of HURR and that your experience was seamless.
It means a lot to us that we’ll be part of your future weddings too! We can’t wait to have you rent with us again soon.
Consistently great experience using…
Consistently great experience using HURR. Easy to use and user friendly!
18 april 2026
Review zonder uitnodiging
Antwoord van HURR
Thank you so much for your lovely review! We’re really glad to hear you’ve had consistently great experiences with HURR and find the platform easy and user friendly.
Positive renting experience
Have used HURR a few times and it’s always been easy and pleasant experience especially with top lenders. Varied collection of bags compared to other sites. If there has been issues they have been quick to resolve! Would definitely recommend to those wanting a smooth experience.
4 april 2026
Review zonder uitnodiging
Antwoord van HURR
Thank you so much for your kind words! We’re really glad to hear you’ve had consistently easy and positive experiences with HURR.
Great communication from the lender and…
Great communication from the lender and what a beautiful corset! I was thrilled with the whole experience.
5 maart 2026
Review zonder uitnodiging
Antwoord van HURR
Thank you so much for your lovely review! We’re really glad to hear you had such a great experience and loved the corset!
So easy to use and great communication!
10 april 2026
Review zonder uitnodiging
Antwoord van HURR
Thank you so much for your lovely review! we’re really glad to hear you found the service easy to use and enjoyed the communication.
Love the hurr experience
Love the hurr experience! Such a great way to wear something you might not usually pay full price for. It’s super easy and simple to use as well- loved it !
11 april 2026
Review zonder uitnodiging
Antwoord van HURR
Thank you so much for your lovely review! We’re really happy to hear you had such a great experience and found everything so easy and simple to use!
It means a lot to us that you enjoyed renting with HURR, and we can’t wait to welcome you back again soon
Seamless experience
Seamless experience. Great communication. Received my rental a day early and it was brand new! Also came with with a prepaid return label. Will definitely use HURR again!
11 april 2026
Review zonder uitnodiging
Antwoord van HURR
Thank you so much for your lovely review! it really means a lot to hear you had a seamless experience and that your rental arrived early and in perfect condition.
We look forward to welcoming you back to HURR again soon!
Had a great experience renting my first…
Had a great experience renting my first dress for Hurr. The experience was pretty smooth and I had absolutely no issues. I’d definitely be using the service again!
2 april 2026
Review zonder uitnodiging
Antwoord van HURR
Thank you so much for your lovely review! We’re so happy to hear your first HURR rental was such a smooth and positive experience! It means a lot to us that you’d choose to use us again, and we can’t wait to help you with your next rental.
Great experience
Great experience. I’ve rented a few items and each time it’s been easy and the items have been fab. The process is really easy to manage.
Thanks
Emma Simmons
25 maart 2026
Review zonder uitnodiging
Antwoord van HURR
Thanks so much for sharing this! We’re so happy to hear you’ve enjoyed your rentals and that everything’s been easy to manage. It really makes our day to know our community is loving the experience, we can’t wait to see what you pick next!
Rented 2 items from 2 different…
Rented 2 items from 2 different lenders. 1 was perfect the other didn’t send the item and it was shoes for my daughter’s wedding. Hurr gave me a refund for the no show. I would still use the platform again but I would recommend getting in touch with the lender beforehand to make sure all is ok. I messaged and didn’t hear back so this was a red flag. Enjoy renting it’s fun.
7 april 2026
Review zonder uitnodiging
Antwoord van HURR
Thanks so much for sharing your experience! We’re really glad one of your rentals went well, and that we could help resolve the one that didn’t arrive. It’s great to hear you still enjoyed the experience overall.
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