Really poor experience with no communication from Hurr customer service or the dress provider. Requested and paid for a dress with dates selected shown available. Completed ID checks and have received... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Really poor experience with no communication from Hurr customer service or the dress provider. Requested and paid for a dress with dates selected shown available. Completed ID checks and have received... Toon meer
Bedrijf heeft geantwoord
I’ve used Hurr a few times over the past few years and it’s been an invaluable resource for event dressing in a sustainable way. The peer to peer system works well and lenders are typically very respo... Toon meer
I used Hurr to rent a designer handbag for my wedding day and loved it. I then recently rented a dress for attending a wedding. The process was really easy and straightforward. I bought a flex pass (w... Toon meer
Bedrijf heeft geantwoord
HURR is such a brilliant concept. I was looking for a statement piece for a special occasion and HURR more than delivered. The whole process is so easy, my lender was lovely and above all it's a susta... Toon meer
Bedrijf heeft geantwoord
HURR is the smart way to rent your wardrobe, on-demand. The UK's leading wardrobe rental platform allows members to share clothes and accessories, securely and in seconds.
First Floor, 85 Great Portland Street, W1W 7LT, London, Verenigd Koninkrijk
Heeft 37% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing company, easy to use. Got a beautiful dress on time, in perfect condition and for a reasonable price. Everything was simple and straightforward through the app. Will definitely keep using.
Do not trust this company, Dress was stolen and they refused to help, use by rotation
I had a great experience hiring from HURR. I chose a dress and bag for my Dubai holiday and both arrived on time. The flex pass is great value for money ! I also lend out my items to make some extra cash. Wonderful concept ! Thanks HURR
I’ve always had a good experience lending and renting
I love renting from Hurr for special occasions. It’s better for the environment and I wear something different.
Rented a dress and a bag for my wedding and both items were perfect! Can't reccomend enough and glad to be a circular bride
Fabulous service and Hurr also includes the added bonus that if you do not like your item or it does not fit that you can return within 24 hours and receive a refund! The lady I rented from was very helpful and kind and the dress arrived very quickly!
Really easy to navigate the website - from messaging, to renting and even returning. I’ve used other rental websites before but this experience seemed so much easier! Will definitely be using again
I have used HURR a number of times for times and there is such great quality items to rent on the platform. So far all of the lenders have been fantastic and the platform itself is super easy to use with some great features like being able to easily link your tracking. I am a big fan of renting outfits for occasions and HURR is really seeing me through my wedding guest era.
The lender communicated well and was helpful every step of the way. The dress fit and looked great on me. I hired it for two back to back weddings and got lots of compliments. Often I purchase dresses for events that I never wear again which makes me feel wasteful and horrible. This has changed everything now - it is such a great sustainable alternative. I have more events coming up and I'll be looking to HURR for more future outfits xx
Always an exceptional service. Great, premium fashion available, suitable for any / every occasion, and a great setup to protect both the renter & the customer. A great way of feeling so good in an expensive, designer outfit, sustainable & affordable! 5 stars from me, every time!
Always easy to use and great variety of clothes!
Love renting with HURR. Always a seamless experience and it’s great having access to someone else’s designer wardrobe! A firm favourite way to dress for special occasions!
Such a great platform to rent high quality, well-looked after clothes and reduce overconsumption. You get sent consistent updates on when your order is arriving to what you need to prep in order to send it back. Highly recommend and I will be using this app again!
I rent from Hurr all the time for big events. Love having the flexibility to wear something different, items always arrive on time and in perfect condition.
Always love renting from HURR. I’ve borrowed some beautiful dresses and rented and sold some of my own here. It’s great!
The only things I find slightly annoying (the the last being the most) I wish there was a telephone line to call sometimes if there is a question, a way to add “meet in person” for tracking as well as early sending back tracking. As at the moment you get emails telling you to send your item back when you already have. Which add a bit of anxiety sometimes that you might be scammed by the lender or renter. However I always choose to renter from “highly rated” lenders.
The Hurr rental experience is fantastic. I needed a dress at short notice for my dad’s funeral and I wanted something special. The filter settings on the website make searching for exactly what style, colour etc you want very easy. I ordered at 11am and my dress was with my by the following morning. It came beautifully packaged and in perfect condition. It made the outfit part of a touch week very easy - which was a relief. I have used Hurr for five other occasions and always the same satisfaction. At this rate I will never buy an occasion dress again - renting is the way forward.
Really easy to rent, dress in great condition and good communication.
The person that I hired From was very quick to communicate and the dress was very good quality.
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.