Very friendly service, accurate cross over of a Mahle filter, almost non existent in NA, billing was flawless and shipping from USA to Canada via our FedEx account was flawless and 3 days into our han... Toon meer
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Took months to get the products. When I called got some bogus excuse, products showed in stock on site. Horrible cx experience, horrible overall experience
I bought from this company before, quite a few years back. They had a record of what I use on the filter cart for hydraulic oil. I ordered 6 filters and they arrived faster than I thought they migh... Toon meer
Bedrijf heeft geantwoord
Excellent service after I had mistakenly ordered the wrong filters. I got a RMA by email after I called on the phone (they answered right away). I reordered the correct filters and they arrived in a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
With over 200 thousand cross references Hydrafil.com - The Only Way To Buy Hydraulic Filters.
Free UPS Shipping
Free Returns - No Re-Stocking Fees
We fully guarantee all of our American made products, and back them with 12 months, free returns, and no restocking fees
Contactgegevens
1400 Rankin Drive, 48083, Troy, Verenigde Staten
- +1 (313) 915-4120
- sales@hydrafil.com
- hydrafil.com
4,1
Goed
177 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Your Customer Service Department was…
Your Customer Service Department was amazing. Very quick to answer and requested details were provided.
15 mei 2023
Ordering on the website was quick and…
Ordering on the website was quick and easy! Confirmation was quick and the product shipped within a couple of days! Great Service!
20 april 2023
is not filter that i need.
28 maart 2023
you always deliver on time thank you.
3 april 2023
Very easy purchase and will work with…
Very easy purchase and will work with them again. Soon.
24 maart 2023
Very efficient at sending confirmations…
Very efficient at sending confirmations and updates.
13 maart 2023
Fair price
It was a good experience. They had the parts, shipped out in a timely manner and the parts were at a fair price.
1 februari 2023
Fast and good service
Fast and good service!
Price quality ratio very good!
Quick and clear response from the call center
11 januari 2023
Awesome friendly service
Awesome friendly service, fast turnaround time .
I’ll be placing another order soon !
27 december 2022
Always easy to send an email for a…
Always easy to send an email for a quote and receive it the same day. Never had an issue with any part of the ordering/shipping process and parts are always correct. I love the email updates with order status.
7 oktober 2022
Excellent communication
Excellent communication, persistent effort in locating product and quick delivery.
20 oktober 2022
Antwoord van Hydrafil Filtration Products
Thank you for taking the time to leave a review Jeff. I'm glad we were able to help you out.
Need filter, Hydrafil got it
Reliable, fast and secure. The right place to get the filters for your machine.
5 oktober 2022
Antwoord van Hydrafil Filtration Products
Luiz, we appreciate your business and taking the time to leave a review.
Antwoord van Hydrafil Filtration Products
Thank you for taking the time to leave a review. We do appreciate it. Our lead times for non-stock items are very different now compared to what they were just a few years ago. Lead times in the filtration industry are currently longer than normal due to a number of various factors. If you know your needs for the next few months, we recommend placing those orders now to ensure timely delivery.
Reliable product
26 september 2022
good job in a timely manner
25 augustus 2022
Antwoord van Hydrafil Filtration Products
Randolph, thank you for taking the time to leave a review. We appreciate your business.
Antwoord van Hydrafil Filtration Products
Thank you for taking the time to leave a review. We totally understand the lead time concerns and are doing everything we can to improve it. Our lead times for non-stock items are very different now compared to what they were just a few years ago. Lead times in the filtration industry are currently longer than normal due to a number of factors. If you know your needs for the next few months, we recommend placing those orders now to ensure timely delivery.
Antwoord van Hydrafil Filtration Products
Thank you for taking the time to leave a review. We appreciate your business.
Filter Cross Reference
I bought a piece of machinery that is made in Italy and I couldn't cross reference the hydraulic filter (IKRON). I was able to contact hydrafil and they were able to find a filter for me that works.
25 juli 2022
Antwoord van Hydrafil Filtration Products
Thank you for taking the time to leave a review. I am happy we were able to help.
Antwoord van Hydrafil Filtration Products
Thank you for taking the time to leave a review we appreciate it.
The overall experience was great
The overall experience was great. One comment I must make is that I'm disappointed that all your part numbers are changing. This makes it very confusing to stock and reorder on my end of things.
10 mei 2022
Antwoord van Hydrafil Filtration Products
Sean, thank you for the feed back. As our business continues to grow and now that we offer over 250 thousand interchanges our old part numbering system could not handle the influx of new inventory. When we revamped the website back in April of 2021 we had to update the part numbering system as well. On the header of the webpage there is a button labeled "RX to SKU" you can use this to put in our old part numbers and it will lead you to a filter with our current part number. We are also here to help you if and when you need it. PH: 313-915-4120 / Sales@hydrafil.com Thank you for you continued business!
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