Very friendly service, accurate cross over of a Mahle filter, almost non existent in NA, billing was flawless and shipping from USA to Canada via our FedEx account was flawless and 3 days into our han... Toon meer
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Took months to get the products. When I called got some bogus excuse, products showed in stock on site. Horrible cx experience, horrible overall experience
I bought from this company before, quite a few years back. They had a record of what I use on the filter cart for hydraulic oil. I ordered 6 filters and they arrived faster than I thought they migh... Toon meer
Bedrijf heeft geantwoord
Excellent service after I had mistakenly ordered the wrong filters. I got a RMA by email after I called on the phone (they answered right away). I reordered the correct filters and they arrived in a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
With over 200 thousand cross references Hydrafil.com - The Only Way To Buy Hydraulic Filters.
Free UPS Shipping
Free Returns - No Re-Stocking Fees
We fully guarantee all of our American made products, and back them with 12 months, free returns, and no restocking fees
Contactgegevens
1400 Rankin Drive, 48083, Troy, Verenigde Staten
- +1 (313) 915-4120
- sales@hydrafil.com
- hydrafil.com
4,1
Goed
177 reviews
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easy to navigate and order.
easy to navigate and order. If delivery is as good as order process all will be good.
16 december 2019
Review zonder uitnodiging
Antwoord van Hydrafil Filtration Products
Hi Steve,
Thank you for taking the time to write a review, we really appreciate your review.
Thank you,
The Hydrafil Team
No updates as to when the order has…
No updates as to when the order has shipped or will ship
10 december 2019
Review zonder uitnodiging
Antwoord van Hydrafil Filtration Products
Hello Armand,
Please contact us at sales@hydrafil.com, or +1 (313) 915-4120, and we will happily find out where the order stands and what the delivery date is.
Update: the order was delivered on Nov 01, the FedEx tracking number is 780561851299. The order arrived 10 days before your this review. Please contact us is there is something missing.
Thank you,
The Hydrafil Team
The website was very easy to navigate…
The website was very easy to navigate through. The payment process was simple and response with order confirmation was fast.
5 december 2019
Review zonder uitnodiging
Antwoord van Hydrafil Filtration Products
Hi Dawn,
Thank you for taking the time to write your review.
That is great to hear, we will let our tech team know. They spent a long time listening to customers and doing market research before launching our new platform.
Thank you,
The Hydrafil Team
Delivered well before needed.
3 december 2019
Review zonder uitnodiging
Thank you very much for your attention…
Thank you very much for your attention and assortment of my order, we hope to continue with our special relationship .....
3 december 2019
Review zonder uitnodiging
Ordered filters 3 times and has worked…
Ordered filters 3 times and has worked out exactly the way we hoped it would. The orders have been timely, good pricing and it has been an easy transaction. Keep up the good work. Dave
3 december 2019
Review zonder uitnodiging
Jennifer was very helpful
2 december 2019
Review zonder uitnodiging
Very good service !!!!
27 november 2019
Review zonder uitnodiging
answered promptly
answered promptly
took order quickly and shipped as requested.
good to go
spencer
15 november 2019
Review zonder uitnodiging
Antwoord van Hydrafil Filtration Products
Hi Spencer,
Thank you for taking the time to write your review.
Hydrafil, Inc
Great place to buy
23 mei 2018
Review zonder uitnodiging
Antwoord van Hydrafil Filtration Products
Hi Jose,
Thank you very much for taking the time to share your review.
Have a great day.
Hydrafil Sales Team
I was a little worry because I didn't…
I was a little worry because I didn't get a response at the beginning
19 februari 2018
Review zonder uitnodiging
Antwoord van Hydrafil Filtration Products
Hi Efrain,
Thank you very much for taking the time to share your review. You are a great customer that has been with us for almost 8 years. We are happy to be able to help.
Please let us know if there is else we can do anything.
Hydrafil, Inc
Hydrafil Sales Team
+1 (313) 915-4120
Great knowledge and support
Great knowledge and support. Thanks hydrafil
12 februari 2018
Review zonder uitnodiging
Antwoord van Hydrafil Filtration Products
Hi Wayne,
Thank you very much for taking the time to share your review.
Have a great day.
Hydrafil Sales Team
It has taken many calls & emails to try …
It has taken many calls & emails to try to receive a corrected invoice. Still waiting, and only going to a generic voicemail.
5 februari 2018
Review zonder uitnodiging
ERIC FORD was very helpful
ERIC FORD was very helpful , thank you
30 januari 2018
Review zonder uitnodiging
Antwoord van Hydrafil Filtration Products
Hi Kathy,
Thank you very much for taking the time to share your review.
Have a great day.
Hydrafil Sales Team
Antwoord van Hydrafil Filtration Products
Hi John,
Thank you very much for taking the time to contribute.
Have a great day.
Hydrafil Sales Team
Unresponsive via e-mail
Unresponsive via e-mail, doesn't keep their promise, 6 week delay in shipment, cannot be trusted.
22 januari 2018
Review zonder uitnodiging
Antwoord van Hydrafil Filtration Products
Hello Michio,
Our apologies for the delay and mistake. After speaking with you, we agreed to ship your missing filters to Japan at no additional cost. We were hoping that this would help correct the issue. Again our apologies for the mistake, we did everything we could to help and correct our mistake, even shipping internationally at our expense.
The Japanese DHL Waybill is: 6519334312
If there is anything we can do in the future, please let us know.
Our sincere apologies,
Hydrafil Sales Team.
Hydrafil Order
Hydrafil did a fine job, pricing was good and product was on time !
22 januari 2018
Review zonder uitnodiging
Antwoord van Hydrafil Filtration Products
Randy,
Thank you for taking the time to write your review.
Thank you,
Hydrafil Sales Team
Changed review !!!!
I have called Hydrafil for a week now and have never received a return call.
I ordered 2 of an item and received 6 and I want to get it cleared up.
After I posted this, they called me within minutes and resolved the problem. Tremendous customer service. I am really pleased. They had a new phone system installed, and that was the problem.
22 januari 2018
Review zonder uitnodiging
Antwoord van Hydrafil Filtration Products
HI Patricia,
It was a pleasure speaking with you, and I am happy we were able to resolve the issue. We did send 4 filters too many, but we did not charge for them. I will be sending a UPS return label in the next 5 minutes.
The UPS tracking number for the return label is 1Z866EV99097555269.
If, in the future, there is anything I can do, please contact me directly.
Sales Manager – Hydrafil, Inc
Great experience
Great price, exactly what I needed, fast delivery!
22 januari 2018
Review zonder uitnodiging
Antwoord van Hydrafil Filtration Products
Good Afternoon Julie,
Thank you for taking the time to write your review.
Thank you,
Hydrafil Sales Team
Excellent company to work with.
17 januari 2018
Review zonder uitnodiging
Antwoord van Hydrafil Filtration Products
Good Morning Brenda,
Thank you for taking the time to write your review.
Thank you,
Hydrafil Sales Team
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