On my second order in 30 days, very impressed with cleaning equipment and liquids the spray bottles keeps you fit. With my second order I had an item missing to what I ordered. Opened the box a... Toon meer
Bedrijf heeft geantwoord
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On my second order in 30 days, very impressed with cleaning equipment and liquids the spray bottles keeps you fit. With my second order I had an item missing to what I ordered. Opened the box a... Toon meer
Bedrijf heeft geantwoord
I bought the prewash and foam bundle with two spray bottles. Spray bottles are poor quality compared to other similar priced units from halfords etc. Spray is inconsistent and require a lot if pum... Toon meer
Excellent service, ordered the V2 bundle and found the precast and foam work perfectly. Unfortunately one of the bottles sent didn’t hold pressure, Hydrouk replaced the faulty item without any hassle... Toon meer
Great customer service. I had an issue with delivery where DPD delivered a damaged parcel with missing products. Harry responded within minutes and sorted the replacement. Everyone knows things go wro... Toon meer
Bedrijf heeft geantwoord
HYDRO UK is the future of car care. Manufacturing products in the UK to bring you the very best formulas while also creating a community.
Unit 1, Cirencester Business Estate, GL7 1YG, Cirencester, Verenigd Koninkrijk
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Great service, had a issue with one of the jet nozzle, and replaced it straight away and shipped out same day

Antwoord van Hydrouk
Short delivery for the product to arrive. Used the pre foam, and then the wash. Great stuff for removing the crud from the bike. Will be ordering more.

Antwoord van Hydrouk
So pleased with the Hydro pre-wash (tfr) and Snow Foam spray dispensers, so much easier than getting the pressure washer out even the cars need cleaning. Products are so effective and arrived quickly with great communications & feedback regarding tracking & delivery. Would definitely recommend!!

Antwoord van Hydrouk
Needed to clarify something, sent an email and within minutes, Harry got back to me with the answers, great company with a quick response time. Cannot wait to try out my purchase.

Antwoord van Hydrouk
I ordered a package with pre rinse, snow foam and two Spray bottles. All arrived quickly. Om testing the spray bottles I found that they would not build pressure. I emailed and got an instant respionse back asking for further information. It turned out thet the measuring cup in the filler cap needs to be screwed tight. Problem solved -0 good and genuine customer service response and good products.

Antwoord van Hydrouk
Excellent after sales,had a leaky bottle.Replacement sent straight away

Antwoord van Hydrouk
Product looks and smells the part but I found I was having to constantly pump the bottle to get the car covered, I did exactly what they say and then had to wash the car with a sponge as it was still dirty which is defeating the object.

Antwoord van Hydrouk
I placed my order, and it arrived the next day. I have used different snow foams before, but this one I was really impressed with; where the others left streaks, this one, much to my surprise, left hardly any. I will be purchasing from Hydrouk again.

Antwoord van Hydrouk
I had an issue with one of the spray bottles not able to build up pressure after a quick video explaining the problem and some questions a new spray bottle order was issued and I look forward to receiving it!
A quick reply from the vendor and a quicker resolution to my problem!!
First class!!!

Antwoord van Hydrouk
Highly recommend this company! Excellent products,husband delighted he has found products that he loves using on his car,super quick deliverys and great customer service too!

Antwoord van Hydrouk
I only wish I had done some digging first on this company and their products before having bought one of their bundles from a social media link I saw.
It seems they change their minds very frequently on what bundles are on their website, versus what they want to send you. They then enjoy gaslighting customers into the belief that the offer you bought, was never available even when you prove it to them that it was.
I haven't even tried the products as yet because of a lack of what they should have sent me (however honest online videos, and demonstrations, do show very inferior washer bottles that leak, and products which do not work as well in real life - compared to their own marketing spiel).
Their idea of customer service seems to be to start you off with Adam, who will then gladly you pass you around the office to Harry, and onwards…….
Hopefully more people will check social media reviews and online demos first, before committing and making a better informed choice to purchase similar packages elsewhere.

Antwoord van Hydrouk
I have only been using the products a couple of months and I am very impressed with how great they work on cleaning my car and have recommended them to many of my friends

Antwoord van Hydrouk
Avoid Hydro V2 – Appalling Reliability and Disappointing Customer Service
I purchased the Hydro V2 spray guns for pre-washing cars and applying snow foam, expecting them to be decent products that would last more than a handful of uses. Unfortunately, both failed within just six uses. That is simply unacceptable for products intended for regular car cleaning.
What made the experience even worse was Hydro’s response when I contacted them. Rather than taking responsibility for products that had failed after such limited use, I was initially fobbed off with the excuse that they were outside the guarantee period.
Apparently, the fact that both products had failed after barely being used was not enough to warrant a reasonable response. I had to push the matter further and remind Hydro of my rights under the Consumer Rights Act 2015 before they finally took action.
The fact that I had to resort to quoting consumer legislation just to get the matter addressed speaks volumes about my experience of their customer service. A company that has confidence in the quality of its products should be willing to deal with premature failures fairly and professionally, rather than making customers fight for a resolution.
I am thoroughly disappointed with both the reliability of the Hydro V2 spray guns and the way my complaint was initially handled. Two products failing within six uses is bad enough; having to fight for a fair response makes the experience considerably worse.
Would I buy Hydro products again? Absolutely not. Would I recommend them to others? No.
There are plenty of car-cleaning products on the market, and in my experience, Hydro V2 is not worth the disappointment or the hassle of dealing with the company when something goes wrong.
My advice: save yourself the frustration and look elsewhere.

Antwoord van Hydrouk
Disappointing product.
The spray bottle broke after only six uses in ten months, and the company wouldn't provide a replacement.
It also failed to remove even slightly dried mud, despite the claims. There are much better alternatives out there, so I'd steer clear of Hydro

Antwoord van Hydrouk
Dealing with Hydrouk has been first class, their staff have all been very helpful, their products arrived very quickly. The first time I used them I was very impressed indeed and the finish they left on my car is great. I have no hesitation in recommending them and their products, all in all an excellent company with excellent products.

Antwoord van Hydrouk
Lots off product to choose from easy to order brilliant spray bottles does a brilliant job on my car 👍

Antwoord van Hydrouk
One of the best cleaning products I’ve used and 100% recommend it

Antwoord van Hydrouk
Wll make the car smell nice. In there videos its wet mud that comes off. Actual dried dust and car hasn't been washed in a couple of weeks it doesnt touch. Not worth getting as the only thing it takes off is what comes off with a hose down anyway. Even the alloy cleaner i got free with it. Was rubbish will go back to safe guard I think much better.

Antwoord van Hydrouk
Original order was returned to hydro but no reason why. Sent massage and Adam replied well passed normal working hours explaining damaged package and would arrange new delivery. Very Impressed by the service and pleased with the products.

Antwoord van Hydrouk
Absolutely rubbish, do not waste your money on this as it does not work at all, I will be asking for a refund as the videos and marketing show it working so easy!!! All lies don’t waste your hard earned cash, sponge and soap works so much better

Antwoord van Hydrouk
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