I bought the prewash and foam bundle with two spray bottles. Spray bottles are poor quality compared to other similar priced units from halfords etc. Spray is inconsistent and require a lot if pum... Toon meer
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Excellent service, ordered the V2 bundle and found the precast and foam work perfectly. Unfortunately one of the bottles sent didn’t hold pressure, Hydrouk replaced the faulty item without any hassle... Toon meer
On my second order in 30 days, very impressed with cleaning equipment and liquids the spray bottles keeps you fit. With my second order I had an item missing to what I ordered. Opened the box a... Toon meer
Bedrijf heeft geantwoord
Great customer service. I had an issue with delivery where DPD delivered a damaged parcel with missing products. Harry responded within minutes and sorted the replacement. Everyone knows things go wro... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
HYDRO UK is the future of car care. Manufacturing products in the UK to bring you the very best formulas while also creating a community.
Contactgegevens
Unit 1, Cirencester Business Estate, GL7 1YG, Cirencester, Verenigd Koninkrijk
- hello@hydrouk.com
- hydrouk.co
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Great products and amazing range
Great products and amazing range , easy to order online , placed three orders now and all arrived well packaged and fast . The fall out for cleaning wheels is great after using this saw the real colour of my wheels and was amazed. Use hydro every time I clean my car and wheels . Contacted customer service and Adam was very helpful, quick and professional and sorted my enquiry from start to finish within minutes of sending an email . Hydro is very highly recommended. Thank you

Antwoord van Hydrouk
Hydro
Product bundle bought, red and green liquid's. Kept saying it will get better in time but definitely doesn't do what the adverts say on social media. There is a lot of hype online yet it lacks any washing capability. Just finished my car and although in places it looks fantastic in places I can run my finger through the grime. I've done the red, then the green and rinsed and power washed the car. Wouldn't even give it a star

Antwoord van Hydrouk
So after hydro UK replying to my review…
So after hydro UK replying to my review they are asked some questions which I answered and then suddenly stopped with replying so there communication is as poor as there products. Please don't waste your money or time on the this cowboy company

Antwoord van Hydrouk
I bought car wash but sprayers are faulty.
I bought your cleaning products which came with two sprayers. Both sprayers had problems with leaking air and one of them also packed up with the pumping action and wont retain pressure. I bought items 9 months ago but also contacted you beforehand of the problems I was facing but you requested a video i couldnt send to you.
Since then, I haven't bought your products. I would like to but not until I have trust within your company.
I would like for the items to be replaced that would be a starting point.
I tried sending videos but it wont work im not IT literate. I did contact you about 7 months ago to be told to send a video. There are lots of complaints of this item so you know of the problems with your sprayers.
I want a refund/ working replacements without defect.
Raymond Gayle

Antwoord van Hydrouk
Brilliant product!
Brilliant product!! My car has never looked so clean and very shiny, I would definitely recommend this product and I will be buying more at a later date.

Antwoord van Hydrouk
Amazing cleaning properties
Amazing cleaning properties, leave's car looking great. I'm not a fan of cleaning my car after recent back surgery, but this system is so easy and has taken all the hard work out of it.
Just order, and your hydro system arrives within the next few days .

Antwoord van Hydrouk
First time using hydro
I first bought the the pre and snow with the shampoo bundle with two v2 sprayers was a little sceptical at first,but when I used for first time could see a big difference on vehicle, since then also used the detail which gives a brilliant finish well worth the buy.

Antwoord van Hydrouk
Had a small issue with an order
Had a small issue with an order, and all I can say is that Harry went the extra mile to resolve this. Reply to my emails were instant. Hydro UK actually seem to care about their customers which is refreshing to say the least.
Just waiting for a nice day to get stuck into these fantastic products.
A++++

Antwoord van Hydrouk
Not the best cleaning product
I recently purchased the Pre-Wash and Snow Foam and, unfortunately, I have to say I was quite disappointed with the overall experience.
The marketing is fantastic, particularly the claims around the pre-wash being effective at removing grime and dirt before a contact wash. However, I found the actual cleaning performance didn’t live up to my expectations.
After using the pre-wash, there was still a considerable amount of dirt and grime left on the vehicle. I also used my foam lance afterwards, as I wouldn’t feel comfortable carrying out a contact wash with that much dirt still on the vehicle. Given how the product is marketed as a pre-wash, I expected it to remove more of the contamination before making contact with the paintwork.
I also experienced an issue with the packaging. One of the pickup heads had come away and was left inside the bottle, which appeared to be due to the glue failing. I also had issues with air leaks around the bottle seals.
To be fair, the bottle was replaced, and I appreciate the company addressing that issue.
Overall, though, I was expecting more from the products based on the marketing and claims. The packaging issue was resolved, but unfortunately the cleaning performance wasn’t what I expected.

Antwoord van Hydrouk
Great product and prices make cleaning…
Great product and prices make cleaning my car much faster and easier definitely recommend all products for full car valet and will definitely order products again from Hydro
5 stars for products
5 start for prices and delivery service
🌟🌟🌟🌟🌟

Antwoord van Hydrouk
Had a minor problem with my order
Had a minor problem with my order, just something missing, I emailed to say and Harry went above and beyond with assisting me to get this rectified. The missing item was shipped out to me the same day.
I’m very pleased with the quality of the products also the mystery box, I would highly recommend this company if you want quality products and service, 5 stars

Antwoord van Hydrouk
Hydro products are everything I've been…
Hydro products are everything I've been looking for in one place. Quality, ease of use and not forgetting excellent value for money 👌 These products make cleaning cars a pleasure because they take the strain out of the job. Now the job is a pleasure. Thank you Hydro.

Antwoord van Hydrouk
Chemicals and bottles are useless!
Chemicals no different to using soapy water, spray bottles need pumping every 10 seconds! Definitely not like videos show!

Antwoord van Hydrouk
First time user of Hydro
First time user of Hydro followed instructions, my cars never looked so clean. Will certainly recommend product to friends.

Antwoord van Hydrouk
I ordered Hydro after seeing numerous…
I ordered Hydro after seeing numerous advertisements on social media. I am pleased to say that the service is excellent, the product performs as described, and overall, my experience has been positive.

Antwoord van Hydrouk
Used hydro pre and snow foam weekend to…
Used hydro pre and snow foam weekend to get the car clean then dryer it with the hydro towel which was a breeze
Finally hydro detail to get the car gleaming

Antwoord van Hydrouk
A week on from my first experience
A week on from my first experience with the products I have tried again increasing the strength of the mix, as suggested by Harry and Adam in the 'customer service' department. They suggested I increase the concentration from 10:1 to 9:1 so I went a little stronger. 4:1, 250 ml of Pre and Snow in their respective bottles, mixed with a litre of water and off I went. The car wasn't as dirty as it was the first time I tried last week, with basically spots where a little rain had fallen on a dusty vehicle and dried. No mud, half a dozen flies and little more. I applied the pre, a decent layer, and left it full 5 minutes. It was 07:00 on a cool overcast morning so no chance of it drying out. I then applied a really good layer of the snow and again left it a full 5 minutes before rinsing. This time I set my hose rose on the most powerful jet setting rather than fan and to my surprise........the same result. Even a couple of my dead flies refused to let go!! I would have achieved the same results if I had chucked a couple of buckets of clean water over it, a wet car! I again followed up with a contact wash using the Hydro shampoo, this time adding the chemical as the bucket was filling, using way more than instructed on the bottle and this time I had a nice lathery mixture as I walked out to car. I quickly rinsed my empty spray bottles and put them away before returning to wash the car and guess what, all the lather had subsided and I was left with what looked like a bucket of water despite having 60ml of shampoo swimming around in the 8 litre bucket. I washed and dried the car thinking that I had at least given it a really good second attempt only to feel exactly the same as I did after the first, completely disappointed and £60 lighter for no gain whatsoever. I know that Hydro will reply to this second review once it's posted and I know it will say the same as every other reply about how sorry they are that I had a bad experience and that if I would only try it again but maybe this time use the products neat instead of ruining them by adding water etc etc. At no point will they thank me for contributing to their Christmas party to the tune of £60.
Edit,
Knew I would receive a reply that blamed me. It's the water quality!! The water I've been drinking for donkey's years with no I'll affects so I guess there's not too many impurities in it. It's my car, the condition of the car!! The one I've tested these products on is 8 months old so I believe the paintwork is still pretty good. Absolutely fantastic customer service guys!!! Not.

Antwoord van Hydrouk
Scam
Like other reviews I'm reading here, I saw the company's marketing on social media and thought their products looked great.
Upon trying out the spray bottle with their pre-wash and snow products, it's absolutely nothing like what they show on social media.
The spray bottle doesn't have half as much pressure and coverage as promised. It's completely lacklustre. Their instructions say to avoid going over 12 pumps, but I easily exceeded that - and had to keep re-pumping to get around the full car.
I followed the instructions to the letter and after cleaning my car, which wasn't very dirty at all, their products made almost no difference whatsoever.
It's hard to say whether their pre-wash and snow products are effective, as they're all administered through the spray bottle, and the spray bottle is complete garbage.
It's a shame because I think they've identified a need in the market for a product like this. It's just that their product is nowhere near good enough to fill this need.

Antwoord van Hydrouk
Absolutely amazing customer service
Absolutely amazing customer service, Harry was top notch in assisting me, will definitely be using again

Antwoord van Hydrouk
Large Drying towels - spot on!
Ordered 4 x large Drying towels for myself and friends with Classic cars.
Great result in being able finally to dry large areas with ease. Saves having to ring out smaller towels.
Friend dries his classic Bentley in no time now, ready for his car meets.
Thoroughly recommend to all 👍👏

Antwoord van Hydrouk
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