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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I bought the prewash and foam bundle with two spray bottles. Spray bottles are poor quality compared to other similar priced units from halfords etc. Spray is inconsistent and require a lot if pum... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service, ordered the V2 bundle and found the precast and foam work perfectly. Unfortunately one of the bottles sent didn’t hold pressure, Hydrouk replaced the faulty item without any hassle... Toon meer

Beoordeeld met 5 van de 5 sterren

On my second order in 30 days, very impressed with cleaning equipment and liquids the spray bottles keeps you fit. With my second order I had an item missing to what I ordered. Opened the box a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great customer service. I had an issue with delivery where DPD delivered a damaged parcel with missing products. Harry responded within minutes and sorted the replacement. Everyone knows things go wro... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Auto-accessoire winkel

Geschreven door het bedrijf

HYDRO UK is the future of car care. Manufacturing products in the UK to bring you the very best formulas while also creating a community.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 99% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,9

Alle reviews

(4.342)

2.420 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Awesome

All the products are amazing, I work for a small racing team and I bought the 5 L bundle. 5 L of pre-and 5 L of snow foam they brought the race truck amazing
Highly recommend

2 oktober 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Mark, thank you so much for the fantastic feedback! We’re thrilled to hear that the 5L bundle worked so well on your race truck. It’s great to know our products are being put to the test by a racing team! 🏁 We really appreciate the recommendation and your support. Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic products

Absolutely fantastic products. Fast delivery. Highly recommend products and company 👌🏽

2 oktober 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Andy, thank you so much for the fantastic feedback! We’re delighted to hear you’re happy with the products and fast delivery. We really appreciate your recommendation and support! 👌🏽 Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Amazing product and customer service!

Amazing product and customer service!!
I had an issue with a bottle and one email to Harry and 10 mins later a new one was on its way to me! Now that’s a service! The rest take note!
5 stars all the way!!!

1 oktober 2026
Review zonder uitnodiging
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Antwoord van Hydrouk

Hi Consumer, thank you so much for the amazing feedback and 5-star review! We’re thrilled to hear Harry was able to get the issue sorted so quickly and provide the level of service we aim for. We really appreciate your support and kind words — we’ll be sure to pass them on to Harry! ⭐️🙌 Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Highly recommended very good products

1 oktober 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hey! Thanks so much for taking the time to leave us with this 5* review! We really appreciate all the support and glad to hear you would recommend us! :) Hannah@Hydro

Beoordeeld met 1 van de 5 sterren

Any 5 star reviews must be fake

Any 5 star reviews must be fake. Paid £85 for a bundle. Followed instructions exactly, absolute garbage! Pump nozzle is useless, product is useless. Stick to traditional methods and decent known products. The gimmick videos online aren't real, cars were probably already clean. Waste of money! Wish I'd not bothered. Only positive is the glove and cloth you get with products.

19 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Scott, we’re sorry to hear that you’ve experienced issues with the products and that they haven’t met your expectations.

We can assure you that our reviews are genuine, although we understand that there can be various factors that affect how a product performs depending on the vehicle and individual circumstances. We’d really like the opportunity to look into the issues you’ve experienced and see how we can help.

Please email our team at hello@hydrouk.co with some details of the problems you’ve encountered, and we’ll certainly do our best to assist you. Hydro UK Customer Support

Beoordeeld met 5 van de 5 sterren

I enquired about a broken nozzle that i…

I enquired about a broken nozzle that i had after afew months of ownership. I wanted to enquire about how much a specific replacement part would cost.
After speaking to Harry he swiftly sent me out a complete new unit totally free of charge.
was not expecting that
Great service
Thanks

30 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Chris, thank you so much for your kind review! We’re really pleased that Harry was able to help and get a replacement sent out to you.

We really appreciate you taking the time to share your experience and are glad we could get this sorted for you. We hope you continue to enjoy using your Hydro products! 😊 Hannah@Hydro

Beoordeeld met 1 van de 5 sterren

Codes don’t work

Why do you send me discount codes daily ? They never work and you lie in your videos I have to pump several times to cover a small car. “ move quicker round the car. Louis said what a load of small round objects It’s a shame some products work ok it’s just the bull…. That goes with it that puts me off

30 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Dave, thank you for your feedback.

Our discount codes do work as advertised, but if you’re having any issues applying or using a code, please email our team at hello@hydrouk.co and they’ll be happy to look into this and advise you further.

We’re also sorry to hear that you’ve been unhappy with the product. We’d be happy to look into any issues you’re experiencing and see how we can help. Hydro UK Customer Support

Beoordeeld met 5 van de 5 sterren

Fantastic hydro products

Have used hydro for 18months and wouldn’t use anything else,pre wash especially good on cow crap and thick mud

19 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Carl, thank you so much for your fantastic review! We’re delighted to hear that you’ve been using Hydro for 18 months and wouldn’t use anything else.

It’s great to hear that you’re finding the pre-wash especially effective on tough dirt, mud and those stubborn bits of cow muck! 😄 We really appreciate your continued support. Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Arrived on time & well packaged

Arrived on time & well packaged.
Items did exactly as shown in reviews online. Ordered glass cleaner a few days later & don't think the glass has ever been cleaner.

30 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi David, thank you so much for your fantastic review! We’re delighted to hear your order arrived safely and that the products performed just as you’d seen in our online reviews.

It’s brilliant to hear you’re so impressed with the glass cleaner too — we really appreciate you coming back to try more of our products and taking the time to share your experience! 😊 Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Outstanding products

Outstanding products, very professional and does exactly what the products do and better.
Customer service is 1st rate, so quick to answer questions.
Everything I have purchased so far has been brilliant.
Top team and Top products highly recommended 👌

9 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Peter, Thank you so much for your fantastic review and kind words! 👌 We’re absolutely delighted to hear that you’ve been so impressed with our products and customer service.

It’s brilliant to know that everything you’ve purchased so far has exceeded your expectations. We really appreciate your support and recommendation — we’ll be sure to pass your lovely feedback on to the team! 😊 Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Ultimate Car productsBest product on market ,easy to use…

Best product on market ,easy to use ,great cleaning process ,great results I would highly recommend this product the only thing I would recommend is to get rechargeable spray gun x2. Make s it so easy then pumping every few minutes

28 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Keith, thank you so much for your fantastic review and recommendation! We’re delighted to hear you’re enjoying the products and getting great results.

We really appreciate your feedback about the rechargeable spray gun too — it’s great to hear how much easier it makes the cleaning process. We’ll certainly pass your suggestion on to the team! 👌😊 Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Nice items

I have used the products before and very pleased and impressed with them, my son who is very fussy on cleaning items is
Now also using them and is very happy with them

30 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi David, thank you so much for your lovely review! We’re delighted to hear that you’ve been so pleased and impressed with the products, and it’s even better to hear that your son is now using them too! 😊

We really appreciate your continued support and are so glad we could win over even the fussiest of cleaners! 👌 Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Great 👊🏻

Great products, easy to use, really pleased with the outcome, looking forward to washing our cars again, nothing negative to add, quality service with quick delivery, thanks guys 👍🏼

16 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi David, thank you so much for your fantastic review! 👍🏼 We’re delighted to hear you’re pleased with the products and the results, and that your order arrived quickly.

It’s great to hear you’re already looking forward to the next car wash! We really appreciate your support and kind words. 😊 Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Easy to order from great deal on…

Easy to order from great deal on products, fast delivery

30 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Steve, thank you so much for your lovely review! 😊 We’re delighted to hear you found the ordering process easy, were happy with the deal, and received your products quickly.

We really appreciate your support and hope you enjoy using your Hydro products! 👍🏼 Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

I had an issue with the pressuriser on…

I had an issue with the pressuriser on one my hydro bottles, it would leak when being pumped up rendering it useless. I sent Hydrouk an email with an attached video file showing the pissue, within minutes they had dispatched a replacement bottle, fantastic service. PS I have used their hydro foam to clean my outdoor shoes which were covered in dust from the dry summer we've had, they came up as good as brand new.

28 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Patrick, thank you so much for your fantastic review! 😊 We’re really pleased we could get the issue with your pressuriser sorted quickly and that you were happy with the service.

We really appreciate you taking the time to share your experience and your continued support. Thank you! 🙌 Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Adam provided Great Aftersales Care

Adam provided Great Aftersales Care, Spray bottles developed fault, Adam requested video of issue and Assisted on instructions on how to send video links to assist is sorting issue, with hours of contact issue resolved

25 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hey! Thank you so much for your fantastic feedback! We’re really pleased to hear that Adam was able to assist and get the issue with your spray bottles resolved so quickly.

We’ll be sure to pass your kind words on to Adam. We really appreciate your support and are glad we could help! 😊 Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Bright and shinny customer service

Bought a Hydro cleaning bundle earlier in the year and although we have a 18 year old car the whole cleaning cycle using the V2 spray bottle was excellent that much so my teenage son now helps to clean the car anyway the last time we used the bottle the pressure just kept falling despite keep pumping the bottle up . I emailed Hydro customer support just for advice and make sure I wasn't doing anything wrong. Adam responded very quickly with sorry you are having a problem could you try a few things for us and if the issues are still there make a video showing the problem which I did Adam shared the video with his team and quickly came back with a fix which worked. This whole issue was solved including doing the video in lest than 2 hours and 3 emails. It's reassuring in this day and age that good customer service is still out there and not only do Hydro sell a good product but they know there product . Thanks again to Adam and the team

28 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Dave, thank you so much for your fantastic feedback! We’re really pleased Adam was able to quickly resolve the issue with your V2 spray bottle.

We’ll be sure to pass your kind words on to Adam and the team. We really appreciate your support! 😊 Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

I’ve tried most of the range now and…

I’ve tried most of the range now and all work fantastic with great results and easy to use.

Quick delivery as well

15 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Chris, thank you so much for your fantastic feedback! We’re delighted to hear you’re enjoying the range and getting great results. We really appreciate your support! 😊 Hannah@Hydro

Beoordeeld met 1 van de 5 sterren

Bottles are poor

Bottles are poor, forever pumping to cover the car and the mix comes out poorly. Got suckered by the advertising, real life they do not cover the car like the ads show. Cheap product and a poor experience im afraid.

27 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Lee, thank you for your feedback. So sorry to hear you’ve had this experience with the bottles and products. We’d really like the opportunity to look into this and help get things resolved for you.

Please reach out to our customer support team with your order details, and we’ll be happy to look into the issue further and see how we can help. Hydro UK Customer Support

Beoordeeld met 5 van de 5 sterren

So glad that I found HydroUK

Very efficient products that work really well, with the bonus that they are environmently friendly. Realy like the aquaphobic properties too. I'm a HydroUK convert.

18 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Andrew, thanks so much for your fantastic feedback! We’re really pleased to hear you’re enjoying the products and their hydrophobic properties. Welcome to the HydroUK family! 😊 Hannah@Hydro

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