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Beoordeeld met 5 van de 5 sterren

On my second order in 30 days, very impressed with cleaning equipment and liquids the spray bottles keeps you fit. With my second order I had an item missing to what I ordered. Opened the box a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I bought the prewash and foam bundle with two spray bottles. Spray bottles are poor quality compared to other similar priced units from halfords etc. Spray is inconsistent and require a lot if pum... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service, ordered the V2 bundle and found the precast and foam work perfectly. Unfortunately one of the bottles sent didn’t hold pressure, Hydrouk replaced the faulty item without any hassle... Toon meer

Beoordeeld met 5 van de 5 sterren

Great customer service. I had an issue with delivery where DPD delivered a damaged parcel with missing products. Harry responded within minutes and sorted the replacement. Everyone knows things go wro... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Auto-accessoire winkel

Geschreven door het bedrijf

HYDRO UK is the future of car care. Manufacturing products in the UK to bring you the very best formulas while also creating a community.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(4.341)

2.420 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Absolutely Love These Products! ⭐️

⭐️⭐️⭐️⭐️⭐️

Absolutely loved my order! I got the Mystery Box, V2 Free Spray Bundle and the 1L Bundle, and I’m really impressed with everything. The products are great quality, smell amazing and I’ve been really happy with how they perform.

The Mystery Box was such a nice surprise too — I loved seeing what was included! 😍

Definitely really happy with my purchase and I’ll be ordering again. Would 100% recommend! ❤️

19 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Nikki, this is so great to hear! We're so glad that you are loving the products and performance! We hope you continue to enjoy the products! Thank you for taking the time to leave us with this 5* review! Hannah@Hydro :)

Beoordeeld met 5 van de 5 sterren

Great product,I ordered 2 spray pumps…

Great product,I ordered 2 spray pumps for each of the liquids and received my car wash gift spray
I have used them on both of my Honda Civics
Very pleased with the results.
Delivered within 24hrs

6 oktober 2026
Review zonder uitnodiging
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Antwoord van Hydrouk

Hi John, thank you so much for leaving us with this great 5* review! Really pleased to hear you are loving the results and service provided! :) Thank you for choosing Hydro! Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

The products are excellent and always…

The products are excellent and always bring my car to a high standard finish.
The surprise box that came with my order was full of extra car cleaning materials which I haven't used before but were of the same high standard.

6 oktober 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Craig, thank you for taking the time to leave us with this 5* review! We hope you continue to enjoy the products and the new products supplied in the Mystery box promo! We really appreciate your support! :) Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Fantastic results with all the products…

Fantastic results with all the products purchased. Started with the x2 spay bottles with Pre and snow and added pretty much all other products to my car cleaning arsenal. Great results with less time spent on cleaning the car thanks to the pre and snow spray bottles.

1 oktober 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Chris, thank you so much for taking the time to leave us with this 5* review! Its so great to hear you are loving the products from us here at Hydro! Welcome to Hydro! :) Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Excellent customer service

I contacted Hydro uk after the plunger top of the bottle came off. The issue was sorted without fuss, Harry, who was excellent, friendly and apologetic, has arranged a replacement to be sent. A company can often be judged by how they react when there is a problem, although only a small issue, the response I received was excellent.
This is the second bundle I’ve ordered as the products are fantastic!
Thank you Harry and all at Hydrouk.

5 oktober 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Paul, thank you for leaving us with this 5* review! We're so glad to hear your issue was resolved in a timely manner by our customer support team! So great that this is your second purchase with us here at Hydro! We look forward to serving you again in the near future! :) Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Had seen the ad for Hydro on my…

Had seen the ad for Hydro on my instagram for weeks and treated myself to the full kit. Arrived super quick and really pleased with how clean it got my car, easily halved the time it would usually take to get it that clean. Really impressed with the Detail product too, it's made the car look so shiny, just gutted I lost half of the bottle as the spray attachment didn't have a super tight fit, so the bottle fell over and I didn't realise it was leaking!
The underestimated product is definitely the drying towel, I've not used anything like that before, it's brilliant!

5 oktober 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Charlotte, thanks so much for taking the time to leave us with this 5* review! So glad to hear you are loving the products along with our OG Drying towel! Thank you for choosing us here at Hydro! :) Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Ordering was easy and excellent and products are fantastic

Ordering was easy and excellent. Shipping was very quick.

Aside, the cleaning solutions are great.

They are easy to use, car looked fantastic after use.

Highly recommend.

3 oktober 2026
Review zonder uitnodiging
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Antwoord van Hydrouk

Hi Barry, thank you so much for taking the time to leave us with this 5* review! As a growing business, we really appreciate all the support! :) Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Just started using Hydro and my 19 year…

Just started using Hydro and my 19 year old car is loving it

5 oktober 2026
Review zonder uitnodiging
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Antwoord van Hydrouk

Hi Len, its so great to hear you and your car are enjoying our Hydro products! Thank you for your great review! Welcome to Hydro :) Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Had an overall great experience!

Had an overall great experience when chatting to Harry! Really good customer service!

5 oktober 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Chris, thank you so much for leaving us with this 5* review! We're so glad to hear you have had great communication with our customer support team! We really appreciate all the support! :) Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

My Hydro UK experience.

I Purchased 2 pump bottles, pré wash & snow foam... Unfortunately 1 of my pump nosels was broken when it arrived. So I contacted Hydro UK. And delt with Harry via email.. I supplied him with all the info plus a short video. Which was what was asked for... And Harry promply sorted the issue... Sending out a new pump for my 2nd bottle. Thank you Harry.
In the mean time I couldn't wait for the replacement pump. So I persevered with 1 bottle doing both pré wash & snow foam.. And I was very impressed with the result. So was the wife, who's car it was.. I have since contact washed it & polished it... It is now a gleaming machine ..
Thank you Hydro UK... And thank you Harry for your excellent customer care... I look forward to doing more business with you in the future..
Terry & Kathy

4 oktober 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Terry, thank you so much for leaving this fab 5* review for us! So great to hear that Harry from our customer support team was able to resolve your query efficiently! We pride ourselves on our customer service! We look forward to serving you in the future! :) Hannah@Hydro

Beoordeeld met 1 van de 5 sterren

Got the pre wash bundle

Got the pre wash bundle , and the mystery box bundle !
Only product that actually worked was the wheel cleaner , hardly ground breaking product that turn the wheel purple !
The rest is absolutely awful , car looks clean after prewash and foam, but when it dries it's exactly the same as before !
Tried different quantities and ratios still the same result ! RUBBISH
Spay bottles kind of work , but have to pump all the way round the car !!

Don't believe the ads or the hype , this stuff is no better than washing up liquid !

AVOID

1 oktober 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Mark, we’re really sorry to hear that you’ve had this experience with our products. We certainly don’t want you to feel disappointed with your purchase, and we’d really like the opportunity to look into this for you.

Please could you email our team at hello@hydrouk.co with your order details and a little more information about the products and ratios you used? We’ll be happy to investigate and see how we can help resolve this for you. Hydro UK Customer Support

Beoordeeld met 5 van de 5 sterren

Great product

Great product, had a slight issue but Harry was top tier in dealing with so massively grateful for that.

4 oktober 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Jack, thank you for your 5* review! Its great to hear that the team have been quick in resolving any issues you had! Thank you for your support! :) Hannah@Hydro

Beoordeeld met 2 van de 5 sterren

I tried Hydro and its not for me l…

I tried Hydro and its not for me l spent more time pumping than l did spraying the fluid. I tried diffent levels of fluid within the bottle then pumped the bottle but nothing made any difference total waste of time.

Back to my trusted pressure washer and foam bottle for me

4 oktober 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Patrick, thank you for your review. So sorry to hear you are experiencing issues with the spray bottle- please contact our customer support team further and we can help with troubleshooting or sending a replacement further. Thank you, Hydro UK Customer Support

Beoordeeld met 5 van de 5 sterren

Customer service

Had an issue with a product . Got incontact with Hydro and got a reply from Harry very quick with a resolution to the issue , in fact went above and beyond to sort out the issue. Excellent customer service from Harry at Hydro . Thank you Harry for sorting things so quickly and professionally. It seems the customer service at Hydro is just as excellent as there products
WELL DONE HYDRO TEAM 👍

2 oktober 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Martin, thank you for taking the time to leave us with this 5* review! Its so great to hear you are happy with the service provided by the team! Welcome to Hydro! :) Hannah@Hydro

Beoordeeld met 1 van de 5 sterren

Products are alright but the v2 bottles…

Products are alright but the v2 bottles need pumping everytime you finish a door or a panel really disappointed with the V2 bottles

2 oktober 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Marlon, thanks for your feedback! We’re sorry to hear you’re disappointed with the V2 bottles. Just to clarify, they are re-pressurised spray bottles, so it is normal to need to pump them again for a full vehicle coverage. Hydro UK Customer Support

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service - I got an instant reply to an email about an incorrect item in my order at 9:30 at night, and a replacement item was shipped the next day!

Thanks to Harry and Adam for getting my issue resolved with zero fuss!

2 oktober 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi David, thank you so much for your kind words! We’re delighted to hear that Harry and Adam were able to resolve the issue quickly and without any fuss. We really appreciate you taking the time to share your experience, and we’ll be sure to pass your thanks on to them. 😊 Hannah@Hydro

Beoordeeld met 1 van de 5 sterren

Spray bottle problems

Previously ordered a spray bottle, which failed outside of 6 month warranty.
Ordered two V2 spray bottles, only to have one fail on first use.
Full refund requested, but Hydro customer care is anything but straight forward. Various videos sent as requested. Now they won’t agree to full refund, and shipping charges are not included. If you are thinking about ordering from Hydro, I’d advise against it. My experience was not good.

24 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Robert, we’re really sorry to hear about your experience and the frustration this has caused. We understand how disappointing it must be to have issues with multiple spray bottles and then experience difficulties getting the matter resolved.

If you’ve still not heard back from our team, please let us know and we’ll do our best to make sure this is followed up for you. We sincerely apologise for the inconvenience. Hydro UK Customer Support

Beoordeeld met 5 van de 5 sterren

Great costumer service and great…

Great costumer service and great product only problem if im brutally honest is i should of ordered MORE...easy to setup and use and great smelling and that's only the beginning,

18 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi James, thank you so much for the fantastic feedback! We’re thrilled to hear you’re loving the products and finding them easy to set up and use. And we’re especially happy to hear you’re enjoying the smell! Sounds like the only problem is that you didn’t order enough! 😂 Thanks again for your support! Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Some of the best car wash chemicals I…

Some of the best car wash chemicals I have used in a few years.

26 september 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Jack, thank you so much for the fantastic feedback! We’re delighted to hear you rate our car care products so highly. We really appreciate your support and kind words! 🚗✨ Hannah@Hydro

Beoordeeld met 5 van de 5 sterren

Awesome

All the products are amazing, I work for a small racing team and I bought the 5 L bundle. 5 L of pre-and 5 L of snow foam they brought the race truck amazing
Highly recommend

2 oktober 2026
Review zonder uitnodiging
Logo Hydrouk

Antwoord van Hydrouk

Hi Mark, thank you so much for the fantastic feedback! We’re thrilled to hear that the 5L bundle worked so well on your race truck. It’s great to know our products are being put to the test by a racing team! 🏁 We really appreciate the recommendation and your support. Hannah@Hydro

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