Icons Of Manhattan Reviews 336

I was able to easily navigate the site, and find exactly what I needed.

Easy transaction process. Very friendly service.

Easy order, great communication w email and text!

Simple ordering. Can’t wait to receive this beautiful chair!

Ordering was super easy! excited to receive the chair in the mail :)

Easy online ordering! Website was easy to work with.

I ordered two of their office chairs and assumed that because they're more expensive than comparable Amazon versions, they'd be better quality. Not so. It turns out that some of the "chrome" parts where screws attach are actually made of plastic. One area around a screw broke off after 13 months of normal home office use. When I contacted customer service, I was told "Our standard guarantee is for 30 days after receiving the order." That means unless you buy the extended warranty, you have no recourse for a defective item 30 days after PURCHASE (not delivery). I'm trying to get a refund through my credit card company's extended warranty benefit but I'm having trouble because there's no "warranty" explicitly stated anywhere, just a "standard guarantee." This is important to know and I will never purchase from this site again.

The two star rating is because the chairs do look nice and I was happy with them until they proved defective.

Easy assembley. Customer service always kept in touch with me by email on order tracking. Very pleased and will refer others.

Customer service was super fast and helpful with all of my questions. Can’t wait to get my chair! Beautiful designs.

This website had exactly what I was in the market for to complete my home office. The website was easy to navigate. Checkout was fast and easy as well.

Easy to find shopping experience and quality business grade inventory.

Love the design of the chair - great sale and the site was super easy to work with

Great website! Easy to use and extremely simple to order on.

I love it, easy and quick

Good price. Excited to have these chairs!

That was the easiest purchase I have made in a long time. Clean site, easy to use…looking forward to getting the product in my hands! I’ll pinch myself if receiving it is as easy as ordering it was.

After 3 years of "temporarily" working from my home office and realizing this is the new reality, I decided it was time to ditch my old, hard oak chair for a real office chair.

I received the delivery in only 4 days. Yay ! The packaging was well thought out and efficient. No damages of any elements.

Assembly of the first chair took only one hour, (additional chairs would have taken only a half hour each.)

This chair is well designed with good manufacturing tolerances, fit and finish, looks great.

My only critique is I wish the seat cushion was a skosh softer, but I am already used to it.