Ideal Utilities Reviews 

Really good experience with staff throughout our phone calls with rates and contracts. Jake Greenlees & Josh Walsh were amazing throughout , very knowledgeable and helpful. explained all the steps in a clear way.

Dylan called us to go through the latest offers available to us when our contract is up for renewal. We’ve used this company a lot and know they are trustworthy and passionate about getting us the cheapest deal possible. Dylan was friendly, thorough and conscientious. Would definitely recommend.

Grantas was excellent from start to finish. He was friendly, professional, and very knowledgeable! He took the time to explain everything clearly and answered all of my questions without any pressure, highly recommend.

Jake Greenlees contacted me and was incredibly helpful and pleasant throughout. This is not my area of expertise, but Jake explained everything in such detail that I felt completely confident signing up and allowing him to take over the management of our electricity and gas accounts.

When running a busy office, staying on top of this type of expenditure is crucial, but it can easily be overlooked. Having someone like Jake working with us has made a significant difference to our costs. I would highly recommend him.

We've worked with Jordan Haines at Ideal Utilities for several years now, and I genuinely wouldn't use anyone else. The service has been consistently excellent from day one. Jordan is proactive, regularly gets in touch with better deals before our contracts are due, and takes the hassle out of dealing with energy suppliers.

One thing that has been particularly valuable is that whenever we've received calls or emails that we're unsure about, we've been able to contact Jordan, who is always happy to check whether they're genuine or a scam. Having someone knowledgeable we can trust to confirm what's legitimate has been incredibly reassuring and has given us real peace of mind.

Jordan and his team are professional, knowledgeable, responsive, and a pleasure to deal with. It's reassuring to know someone is always looking out for our best interests and helping us keep our energy costs under control. I wouldn't hesitate to recommend Jordan and Ideal Utilities to any business looking for outstanding energy management support.

Jordan has been great with prompt replies when we need him the past 3 years now!

harassed me with multiple calls in the space of one hour, clearly think they are the most important people in the world and everyone should drop what they are doing to listen to their wonderful sales pitches. cowboys. avoid.

Be very careful with these people , I agreed a contract with them not knowing I was in an auto renewal with the previous supplier, I then contacted them apologising once I'd found out I couldn't switch, so could not continue with the contract, the guy on the phone said that my previous supplier is known for this and they don't agree with this or condone it , seemed helpful and understanding, the following week I received a summons for £1300 for loss of commission! ... when I contacted the party acting on there behalf they couldn't provide me with a brake down of the bill and why it was so much , if someone spent a few hours on my behalf I wouldn't expect them to do this for nothing, and willingly pay for there time as a company, but £1300 for a phone call is scandalous, the company working on there behalf did offer me a 30% discount if I agreed to pay without going to court , my bill was £800 in the end , £800 for a phone call ! Shocking ! Really disappointed and out of pocket for a completely that tells you there here to save small businesses money .. avoid at all costs

Alex Barlow at Ideal Utilities has been amazing, so very helpful & great at advising on the best contract for my small business.
Would highly recommend!

Alex was clear and straight to the point and made the whole process easy to do

We have been working with Alex barlow for the past few years now - would thoroughly recommend him to anyone looking for a professional contact for all services. Polite and informative, he has made contract renewal an extremely pleasant process. I get one email with a full breakdown of current prices and forecasts for making a decision on period and price and recommendations. You won't go wrong dealing with Ideal Utilities and Alex!

As a small business concerned with rising costs, we were looking to save money on our utilities. John Taylor helped and was very polite, helpful and managed to get us a great deal.
Would highly recommend John and Ideal Utilities

Have been with Ideal Utilities for some years now after our previous broker disappeared. They've been excellent.
Last year I dealt with Jake Myers at the time of our contract renewal and he really went the extra mile to ensure that I got the best deal. Explains everything very clearly and a really straight-up guy to deal with.
I had cause to contact him again recently about an issue to do with our Feed-in Tariff for solar and, again, super-helpful. Thoroughly recommend Ideal Utilities based on my dealings with Jake.

Jordan was very helpful and patient throughout the process and did not pressure me into making decision until I had the time to go through the information provided. Highly recommend.

As a small business concerned with rising costs, we have been using the services of Ideal Utilities for the last couple of years. Jordan Haines has always been brilliant, so polite, helpful and great at exploring/explaining the best options to meet our needs. Would highly recommend Jordan and this company. Many Thanks as always for all of your help Jordan : )

jordan Haines was very helpful during setting up the new contract. very good customer service as always

Contacted by John from Ieal Utilities who explained everything about change-over and was very helpful .

I have been dealing with Jordan for our energy contracts for a while now. Always comes back with the most competitive prices without any pressure and quick to answer any questions I have.

No hassle, no fuss, job done! Thank you.

As a Company we have found Ideal Utilities exceed our expectations on helping us find the right gas and electricity supplier. Big thank you to Jordan Haines for looking after us to make savings.