Ideal Utilities Reviews 

Great customer service shown by Tom Mckivett, explained the whole process simply. Signed into another contract with Ideal Utilities.

Jamie is great. His customer service is excellent. Found me a good deal saving me money. Thank you again

Ant

Top notch company. Saved me a few quid.

What a fantastic service I've received this week from Carl Cummins with our energy contract renewal. He responded to any questions I had quickly and efficiently, and was then more than happy to summarise information in an email from a call we had, so that I had something on file - absolutely first class service, and nothing seemed too much trouble. If you're looking for help with an energy contract renewal I'd recommend speaking to Carl from Ideal Utilities - great communication, explains things clearly, and provides a fantastic customer experience.

Super helpful and easy to communicate with…very pleased with the deal that Carl Cumming has sorted for our small business.

I had to renew our company electric supply today, I'd missed the renewal window and was looking at a huge hike in prices if I didn't secure a new price immediately. I spoke to Carl Cummins who I can honestly say was so knowledgeable, explained in simple easy to understand terms, and gave me the facts without pushing me in any direction. Because of him, I saved our company a possible monthly bill of £800!!, and an annual saving of 10%. I'm very grateful and will recommend Ideal Utililties/Carl to any business who is looking to secure a new fixed deal.

I am delighted to share my experience with Carl Cummins, who has recently helped me with my energy needs for my retail business. I cannot thank him enough for his outstanding efforts, professionalism, and willingness to go above and beyond his remit to assist me.
From the very beginning, Carl showed a sincere understanding of my business situation, and he took the time to listen to my concerns and needs. He was patient, empathetic, and approachable, making me feel comfortable and confident in his abilities.
Carl's competence and expertise were evident in the way he explained everything so thoroughly and clearly, leaving no stone unturned. He went the extra mile to ensure that I fully understood the solutions he recommended, and I appreciated his attention to detail and proactive approach.
Overall, I am extremely grateful to Carl for his exceptional service and support. He has made a significant impact on my business, and I am confident that his contributions will continue to be of great benefit to me in the future. I wholeheartedly recommend Carl Cummins to anyone looking for an outstanding and trustworthy professional.

Spoke to Carl no of times because needed to swap energy suppliers found him to be very helpful and polite always on hand to answer any questions and helped us with a very smooth transition to new supplier after going through a bad time with an energy company
Very happy with service he provided and information given to us I would recommend without hesitation
Paul and Paula

Really good people. Gary has checked in regularly all the way up to me signing a new contract. Ultimately the advice was to take the renewal as the best offer we would get. Can't argue with honest feedback! Really appreciated the help and advice.

Carl was so helpful

I you only have 5 min please speak to Carl

Moved 3 business account as saving thousands

Steve
STAR GROUP

Gary has been extremely helpful in dealing with our switch over. we encountered a couple of issues with the third party but Gary was on hand to help and advise what we needed to do.
It has been a refreshing change to speak to a "normal" person who has your best interests at heart.
Thanks Gary we will speak to you when its time for renewal. :)

What can I say, great company and really helped me out. Beat my renewal offer from my supplier and saved me money in these hard times. Gary was extremely helpful and very chatty rather than being robotic like most other salesman and really connected in conversation and listened to my needs.
PS Hopes he gets his moped fixed he really loves that thing

Dealt with Jordan. Very efficient service and saved us a fortune!

A great response sorting out a better deal for us on something we thought we had already sorted.
Gary was great, personable, easy to deal with and just got it sorted. No fuss and no promises he couldn't deliver. Many thanks for a god job done quick.

An excellent response to my concern and I was very pleased in the manner it was addressed, Tom gave me feedback on everything I asked and was very friendly.

Very good service by this company, dealt with a chap called Tom, sorted out my new business gas contract and saved me a packet. Will definitely use them again.

I just want to say a massive thank you to Gary Andrews for all his support in everything we have been through in the last year and with the help of where we go next with companies either its been new deals or taking things further. You've honestly no idea how much I appreciated that as I was hitting my head of a brick wall and going round in circles. I do recommend Ideal Utilities to anyone looking for energy supplier changes etc. Its been nothing but a very positive experience with you guys/you many lol

The caller from Ideal Utilities was a refreshing change from the usual Utility Brokers hounding for business.
These people gave good honest advice, called from the UK, spoke unhurriedly, clearly and concise. Came across as having my interests at heart rather than there own. Professional start to finish.