This company is completely unreliable. I placed an order and after taking my money, there was no proper update, no response to emails, and no accountability at all. Customer service is basicall... Toon meer
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Lees wat reviewers zeggen
I placed an order with iget.com.au with no confirmation on order, they gave me a tracking number linked to the order but when I click on it just says pending. I’ve tried contacting them & no response.... Toon meer
I've just received my order, delivered in 3 business days! The whole process was smooth and easy as pie! Upon purchase, I received multiple confirmation emails, of the purchase, shipment details, trac... Toon meer
Bedrijf heeft geantwoord
Been using this website since forever, only problem I've ever had was when the company was taken over and lost contact for over a month with no contact, they fixed me up and sent my vapes after I cont... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
IGET.com.au is a leading Australian vape shop that specialises in disposable vape products. The website offers a wide selection of vape brands, including IGET, BANG, GROO, KUZ and HQD, catering to both new and experienced vapers. It features a user-friendly interface with categories for different types of vapes and accessories, along with options for purchasing bulk orders. The site emphasises quality and customer satisfaction, providing detailed product descriptions and easy online shopping.
Contactgegevens
200 Kent st, 2000, Sydney , Australië
- info@iget.com.au
- iget.com.au
Site is a scam
Site is a scam, placed an order and then tracked my package a few days later only for it to show ‘returned to sender’, tried contacting them to resolve the issue or at least have my money returned. No response
Auspost didn’t deliver my order
IGET has got in contact and fixed my order after a few emails, it did take some time but they fixed the issue.
Never received order
Never received order. Zero communication. Don’t bother. Happy to remove review if someone either sends my money back or sends me my order. Extremely upset.
My order got returned and now they wont…
My order got returned and now they wont refund my money, resend my order, or answer my emails. SCAM.
Did not receive my package or refund
Did not receive my package. Tracking stated it had gone back to sender and I sent an email requesting refund or resending and heard nothing back.
I did not receive my package
I did not receive my package. I reached out to the helpline and did not hear back. Out of pocket now and did not receive a refund whatsoever.
I have not received my items they were…
I have not received my items they were apparently returned to sender that’s what it said when I checked the tracking when it was taking so long I have contacted the company by message on their site and by email and I have not had any reply’s smokes like I just lose my money and do not get what paid for so upset about this
Parcel has been returned to sender in…
Parcel has been returned to sender in Sydney, ordered 2 weeks ago.
Purchased and paid for my order 2/12…
Purchased and paid for my order 2/12 was sent the tracking the next day however they were then sent back to the company by Australia post. I’ve emailed many many times for my money back and they have since shut down their business.
Taken multiple people’s money and no refund or communication whatsoever.
Previous to this they were excellent and reliable so not sure why they are doing this now
*They messaged me on 26/12/24 stating they were under new ownership and were processing my order however it’s now 10/1/25 and they won’t respond to messages and have not received order even though I’ve asked for my money back multiple times since. Paid $175
Normally very good service and quick…
Normally very good service and quick delivery, however on this occasion my parcel has been returned to sender on tracking details. I sent an email two days ago following this up, but have yet to receive a reply as to where and what’s happening with my order.
Waiting for someone to send my money…
Waiting for someone to send my money back to me as I never received anything in the mail
I still have not received my order even…
I still have not received my order even though I have paid for it it was returned to sender without even getting to me.
My order never arrived and haven't…
My order never arrived and haven't heard anything more no refund
I never got my package
I never got my package, and when I reached out to organise refund or the options I heard nothing back
Got heaps of mates how will now no longer be using this company
I'm still waiting for someone to…
I'm still waiting for someone to respond to me after the delivery was returned to you and have sent three emails and nonresponse. Now your website has shut down and guess who's out of pocket because of it
Did not receive my order or refund for…
Did not receive my order or refund for not recieving
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