iget.com.au Reviews 248

Horrible communication

I have not received my order yet it has been sent back to the sender and no one will answer my emails

Never received my order. Got returned to sender according to auspost and have emailed 3 times and no response from them.
Do yourself a favour and boycott them. Absolute scam

Apparently my order was returned to sender after it had been posted to the wrong place.

Did not receive

My order never came aus post emailed me that my order went back to sender
Also been trying to email iget over a week every day and never heard anything from them
Very bad experience

Fast Delivery, excellent service!

Made an online order and payment, no confirmation of payment or dispatch.
1 week later and 4 emails later, i still have not heard anything

They haven't got back to me, cos I never received anything, tracking says it's been sent back. I want to get my money back. Order number 84759

I didnt get my package and i did not get my money back

I'm still waiting for my vapes and I think this company should keep going

Hello I placed my order and sent confirmation of payment on the 23rd of November. I have sent 2 follow up emails and have not had any correspondence. I have also tried the chat on the website and again nothing. Can you please confirm [Order #83506] (23/11/2024) has been processed.

They Got shut down and took our money in the process, Absolute criminal.

Two orders previously that I received quite quickly. I placed an order last Monday, and much the same result as some of the other reviews on here. Zero communication about the situation. The website now states they have closed. Seems like a last minute snatch and grab.

I ordered $150 worth of products, and it took me a week to receive shipping. I checked my Aus post app today, and it says my package has been returned to sender. It’s a bunch of BS. It never even made it into my state. It says it was ready for collection at some place in Sydney, I don’t even live in NSW. Clearly a scam from the beginning. I have not received any kind of email back regarding this issue, and have not been issued a refund. I’m actually disgusted at this site. It doesn’t even deserve one star, it deserves 0 stars. Way to go guys, ripping off poor people for your own benefit. What a way to go into the Christmas period!

I ordered and payed on Sunday 1st of December and have not received any confirmation email or tracking.

Wondering if I can get an update on order # 84917 ?

Update forced closure due to new regulations. Try to recoup funds while u can

8 business days no shipping or confirmation. No communication through email or live chat. Be cautious when purchasing website has now been updated from normal to 72hr delay now to 120hr... I purchased with express shipping and still hasn't even been processed or shipped

my order #85109 was returned to sender?

Waited for nearly a week and my order was returned to iget today. Sent emails requesting for an update but had no response. Order #84817.

Edit: Their business is closed and stated on their website that they no longer operating their business. Are we getting our refunds back ??!

I have waited for nearly a week and my order was returned to iget and to try contact iget has been a nightmare. They have no phone contact and only email address which I have enquired about my order and I am receiving generated emails stating that I have provided wrong address even though I have ordered several times in the past.