Imperial Fragrances UK Reviews 243

I ordered a sample of sunset hour by goldfield and banks as I even have a bottle of it myself.The sample smelt different,projected much less and didnt last as long.I strongly believe I have been sent a fake and I would never recommend this company.

everything is fair love this one! for everyone recommended :)

I ordered a Kayali vanilla candy sample costing £7.99 which never turned up. Sent 2 messages via email chasing my sample and got no response. Very poor service. Had to complain to PayPal who then refunded me.

Very great. Fast and perfect

They where very helpful in processing a refund when my order got lost.

I bought a few samples from this site, I didn’t receive one of them I had payed for in my order. I contacted them to enquire in hopes that it was a simple mistake and that I’d then receive my sample that I payed for however it’s been a month or so and I’ve had no word nor received the missing sample. Don’t bother with this site, just go elsewhere to purchase samples, save your time and money.

Believe the negative reviews! They tamper with their fragrance samples I ordered strong perfumes and they came smelling like watery alcohol I could barely smell the perfume. Never use this sample company.

I've ordered 2 samples and only have got 1. Live messaging doesn't work, no response and none to my email either.

great service and responsive team!

The order arrived and the fragrance smells lovely but the bottle that it came in was defective and it is already leaking so it won't last until the wedding day. I already emailed customer services and no reply 30 Days later already.. Appauling customer service order no #23058

I came across Imperial Fragrances UK recently and decided to order a few samples — and I’m so glad I did. The whole experience was smooth, and the customer service felt really genuine.

The samples arrived quickly and were nicely packaged. I loved being able to try out different scents without having to commit to a full bottle. Every fragrance I tried was high quality, and a couple of them really surprised me (in a good way!).

Overall, it was a great experience from start to finish. I’ll definitely be ordering again — highly recommend if you’re into fragrances or just want to explore new scents without spending loads.

I’ve ordered several times, and everything start to finish was a great experience. Website was easy to navigate, and I received my order very quickly. It was exactly what I wanted. Amazing service

I have placed multiple orders with this company, and never had any issues. Samples arrived on time. Only once I had an issue with one sample leaked, I sent an email and got a quick response, and new sample was sent out with a week.

Great experience and great samples! Thank you so much

I’ve got to give a big shoutout to Imperial Fragrances UK — their service is genuinely top-tier. From the moment you place your order to when it arrives, everything is smooth, fast, and reliable.

What really sets them apart is their carefully curated selection of niche and hard-to-find fragrances — whether you’re looking for something exclusive or want to sample before you commit, they’ve got you covered. Plus, the packaging? Secure and presentation-worthy, perfect for collectors and first-timers alike.

If you’re into niche scents or just starting to explore the world beyond designer perfumes, Imperial Fragrances UK is honestly one of the best places to start. Highly recommend checking them out!

Absolutely brilliant. I have worked with many other fragrance sample sellers, none as good as imperial. Delivery was fast, fragrances smelt amazing (all authentic) and the owner was so nice when they added an extra free sample! Nothing but positives with this company, highly recommend and will only be using them for my smelly needs. Keep it up imperial!

If I could give no stars I would. I orders a sample over 2 weeks ago and have emailed several times but no response.
I am going to create a dispute with American Express as I think this is a scam.
This company is also Les Senteurs - avoid at all costs

I ordered 2 samples and only received 1. Live messaging on the website doesn't work, no response and none to my email either.

I read reviews about this company here and took a chance to place an order. Thankfully I only bought testers. Three weeks later, my items hadn’t arrived so I emailed them. No response, no acknowledgement, no items delivered. I live in the UK, their company is supposed to be in the UK. It shouldn’t take over 4 weeks to deliver an item. I don’t know about the positive reviews they’ve got as my experience was negative. I believe I have been scammed. Thankfully I didn’t lose much money. From my experience, RUN AS FAST AS YOU CAN AWAY FROM THIS COMPANY.