Industrialmaestro Reviews 

Paid the extra as I wanted a quick delivery. Arrived promptly and in good condition. Product looks great.

Ordered items 3 weeks ago and have sent 3 emails, the SHOP app says it has yet to be dispatched. Two issues, one awful customer service and communication, second; why are SHOP working with a company does not respect its customers. If the items are being shipped refund me, otherwise answer my emails!!!

Slow delivery. Doesn't come with screws. A little disappointing for the money

Great product, unfortunately i ordered the incorrect size and found it very difficult to contact them to arrange returning the item. The link on their website for returns takes you to a dead-end and the email i sent bounced back. I ended up selling the incorrect one privately.

Good product. The minus is the brackets can scratch the rods. The pre drilled hole have sharp bit left

Excellent product for a really good price. Exactly as described.

Great product… very stylish

Do not order from them. If you need to return the item you get no response and they do not return your money. They are scammers

Horrible company. No communication and my item has yet to show up.

Ordered a shelf over two weeks ago, emailed a week ago and attempted to call and contact via what’s app with no response. We are still yet to receive the order if it is even coming at all.
To the owner of this business please cancel our order, refund the payment and we will go elsewhere
Order number: 3453

Ordered a hanging rail. Love the product and it arrived promptly. So happy I ordered another one and that one also arrived quickly. Very happy all round.

Customer service didn’t respond to my return request. After sending a number of emails and texts I had to escalate the issue. I will not be purchasing from this company again.

This is the third time I have used Maestro and every time they are brilliant! I would highly recommend to anyone looking for shop rails.

Good product, no dramas

These people are great at supplying what you need the paintwork looks pretty similar to what you use on a truck very hard wearing.

Quality product. Looks spot on.

I’ve ordered three racks on the 16 August and had no confirmation email or a response to two messages about the rails! But they happily took 505 out of my account! Bit worried they won’t show up!

Surprise surprise … got an email after this review! I have responded with I would like a refund as i don’t even think they will show up based on other reviews and I’ve asked for a refund and had no response! I’ve raised a dispute with the bank so will see how this ends!
Will wait to see if the money is returned to me

Sturdy storage for clothes rail. Love the raw color, very industrial-style look.

There are many negative reviews about poor communication and unreliable customer service. If I'd read these comments before placing an order, I probably would have looked elsewhere, but I can say my experience was good.

I ordered a Neo Minimalist Boutiques Clothes Rack on 9 August -- it arrived on 14 August. The actual product received looks like how it's represented on the Industrial Maestro website (where I'd bought it), and more importantly is sturdy. With some coating on the thread, attaching the parts together gave a very snug fit, so this meant assembly was not as easy as I'd expected.

But that being said, the rail is a stylish addition to my company's office space.

Very good delivery service and my shelfs are excellent