Industrialmaestro Reviews 

Never received my product called 3 times with no answer.

Great service and amazing table. Thank you so much.

Delivery was fine but the rail was too deep for my wardrobe. I spoke to someone there and they said they could create a shorter rail arm for me and they'd send me a quote. Never happened and no longer answer the phone or Whatsapp

Ordering easy quick delivery. I made a mistake with my order company sorted it out with no trouble whatsoever. Response was quick and easy absolutely delighted with my purchase. Would definitely recommend this company.

Bought my product online and needed to speak to them about getting more parts. I tried to communicate by WhatsApp, Email and online chat which got me nowhere. As a result of being ghosted, I had no choice but to buy another unit because no one would take an order for individual parts. This is despite the website offering this service.

To sum up - they provide poor after service which is a shame because their products are super and their delivery times are fairly good too.

Very stable and sleek ✌🏾
Would recommend.

Lovley product sent quickly.

Already purchased one before, very good when rooms are not big enough for wardrobes !

I am waiting for some rails i ordered a week ago. I want to actually order some more but these have yet to turn up and want to order custom sizes. Can somebody please get back to me? I ordered through racksflex and have since seen the company is also called Industrial Maestro. I would appreciate anyone coming back to me if the order cannot be completed then a refund. If no further response in a couple of days i will be going to my bank & the police plus reporting on Etsy

Product was not as advertised and also had different dimensions to what was given on the website.

First no reaction. Asking for feedback. After a while got the feedback how to order my custom made shelf. All payed. Nothing happend. Asking once again. Then I should confirm my already payed order. Why? After some promises with words without meaning I involved my bank at the end I got the money back.

Speedy and a great product.

Product not as expected very poor quality tried to contact them no answer to a voicemail or 3 emails
He did however eventually give me a full refund and didn’t want the shelve back

Great experience

The product was great quality, delivery great. However there was a piece missing meaning I had to rework it to use and 30% became of no use, and I had to change where I put it.

Easy to order and to assemble,looks expensive and gives my stairs a nicer look.

Exactly what I ordered did have to wait a little while but well worth it looks amazing.

Poor communication. The shelves I ordered are nice however not a smooth transaction.
Why does the website state 3-5 days delivery when in reality it was 14 days. Surely a simple fix to quote accurate delivery times.
Also I contacted company via chat twice and WhatsApp once, simply does not respond. I’ve been sent the wrong brackets, not as shown on their website and not fit for purpose, as the bracket were supposed to be lipped. The “L” brackets received over hang the shelves, so no use.
So in summary I have two shelves that were supposed to be a chunky 4cm deep, but are not, and I cannot fit them until I get more brackets. Not what was advertised and not what I paid for.
This company seriously needs to get better at communicating, providing accurate descriptions of products and honest delivery expectations.

Great item look really good fast delivery very pleased 😀