"I am highly impressed with this business! I bought the mahogany defuser, fabric spray, waxmelts and the perfume. The delivery was quick and easy. I really appreciated their attention to detail, espec... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
What a wonderful experience with infinitely special... their perfumes are out of this world ... exceptional service delivery from the company. Their perfumes lasts about 8 hours on skin and 10+ hours... Toon meer
Bedrijf heeft geantwoord
Every time Ii order I am amazed by the positive help I get...Granny with little computer skills...the execution of the order,...the packaging....and quick delivery of this amazing product1 Thank you!... Toon meer
Bedrijf heeft geantwoord
The Branding of the bottle disappears two or three days after you have received the bottle, when you spray the perfume, excess gets on your fingers. Either than that I love the scent of the perfumes I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Infinitely Special! We are a premier online retailer offering a wide range of exquisite products to enhance your living spaces and embrace your unique style. Specialising in Soy Wax candles, wax melts, room mist, Reed diffusers, and designer-inspired perfumes, we curate an extraordinary collection to elevate your sensory experience. At Infinitely Special, we believe in the power of natural ingredients. That's why our Soy Wax candles are hand-poured with love, using only the finest quality soy wax and infused with captivating fragrances that will transport you to a world of serenity and tranquility. Our wax melts provide a convenient way to enjoy enchanting aromas throughout your home, while our room mist effortlessly revitalizes any space with a burst of freshness. Indulge in the sophisticated elegance of our Reed diffusers, which combine artistic design with carefully selected scents to create a lasting impression. For those seeking a touch of luxury, our collection of designer-inspired perfumes offers a wide range of captivating scents, meticulously crafted to match your discerning taste. Customer satisfaction is our top priority, and we take pride in providing exceptional products and excellent service. We invite you to explore our diverse range of offerings and discover the perfect products to enhance your personal sanctuary. Join our community of delighted customers and let Infinitely Special transform your space into a haven of elegance and refinement
Contactgegevens
35 Letchworth Drive, 7441, Cape Town, Zuid-Afrika
- 0735259777
- Info@infinitelyspecial.co.za
- infinitelyspecial.co.za
4,7
Uitstekend
299 reviews
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Excellent service and products
Excellent service and great products, the perfumes smell amazing and last long. Will definitely order again
24 april 2025
Antwoord van Infinitely Special
Thank you for your excellent feedback, Seleste. We are pleased to hear that you are satisfied with the quality and longevity of our perfumes. Your satisfaction is of utmost importance to us, and we look forward to the opportunity to serve you again in the future.
Wide range of selection
Wide range of selection, expedient delivery, beautifully packaged, quality product.
7 april 2025
Antwoord van Infinitely Special
Thank you for your wonderful feedback, Sue. We’re delighted to hear that you’re pleased with our selection, delivery, packaging, and product quality. Your satisfaction is our priority, and we look forward to serving you again soon.
I purchased quite a bit of wax melts…
I purchased quite a bit of wax melts and a perfume.
I was a bit anxious because it was my first time buying from them and was afraid of a bad experience.
But WOW!!!
I was amazed at how awesome the scents are and they really give my home an extra amazing smell🩷
Really a good purchase worth the money❤️
7 april 2025
Antwoord van Infinitely Special
Thank you so much for sharing your experience, Salma! We’re thrilled to hear that your first purchase exceeded your expectations. It’s wonderful to know our scents are enhancing your home. We truly appreciate your trust in us and look forward to serving you again in the future! 🩷❤️
The service was amazing
The service was amazing. I love the packaging, didn't even want to open the box - that's just how beautiful the packing was. The perfumes?! I smell like a million dollars. I am so happy with my purchase, I am a new Infinitely Special's loyal client.
26 maart 2025
Antwoord van Infinitely Special
Hi Refilwe ✨
Wow, your review absolutely made our day! We’re so thrilled to hear you loved the service, packaging, and of course—the perfumes! 💖 Knowing you felt like a million dollars is exactly what we aim for. Welcome to the Infinitely Special family—we’re honoured to have you as a loyal client!
With gratitude,
Jonothan | Director, Infinitely Special
Antwoord van Infinitely Special
Hi Theresa 🌸
Thank you so much for your kind words! We're so glad you had a great experience with our service. It means the world to us that you'd choose to shop with us again—we can't wait to have you back!
Warm regards,
Jonothan | Director, Infinitely Special
Antwoord van Infinitely Special
Hi Wayne 👋
Thank you for your wonderful feedback! We’re so pleased to hear you’re happy with both the quality of our products and the service you received. Looking forward to serving you again soon!
Warm regards,
Jonothan | Director, Infinitely Special
Antwoord van Infinitely Special
Hi Sadiqah,
Thank you so much for your support and for sharing your experience! We're so happy to hear you loved your candles and fragrance oil.
I’m really sorry to hear that one of the lids arrived broken. We completely understand how frustrating that can be. I checked our messages and unfortunately, we missed your Instagram message due to a high volume of inquiries—our sincere apologies for that!
I’d love to make this right for you. I’ll be sending you a replacement lid along with a little gift as a token of our appreciation. I’ve also sent you a message on WhatsApp to arrange this for you.
Thank you again for your support, and we truly appreciate your patience!
Best regards,
Jonothan
Infinitely Special
My order replacement
My order was not in good standard, but the CEO has rest assure me that it will be replaced, and indeed it was replaced in the same week. This is what you can call excellent service
3 maart 2025
Antwoord van Infinitely Special
Thank you, Tracey! We truly appreciate your patience and the opportunity to make things right. At Infinitely Special, we always strive to provide excellent service, and we're glad we could turn your experience around. We look forward to serving you again! 💜✨
Antwoord van Infinitely Special
Hi Tebogo,
Thank you for your feedback! We’re glad to hear you’re happy with our service.
For reference, Infinitely Special’s turnaround time for order fulfillment is 1-3 working days, and our courier partners typically take 3-5 working days for delivery. However, we understand that delays can sometimes happen, and we truly appreciate your patience.
We’re grateful for your support and look forward to serving you again! 💜
Best regards,
Jonothan
Infinitely Special
Antwoord van Infinitely Special
Thank you, Eric! ⭐ We appreciate your kind words and are thrilled that you had an amazing experience with us. Looking forward to serving you again! 😊✨ #InfinitelySpecial
Excellent Service received
1 maart 2025
Antwoord van Infinitely Special
Thank you so much for your wonderful review! ✨
We're delighted to hear that you received excellent service from Infinitely Special. Providing a smooth, friendly, and reliable experience for every customer is incredibly important to us.
We truly appreciate you taking the time to share your feedback and support our small business. We look forward to serving you again soon!
Warm regards,
Jonothan & The Infinitely Special Team
Antwoord van Infinitely Special
Thank you, Khatija! 🌟 We're so happy you love our product! Enjoy, and we look forward to serving you again. 😊✨ #InfinitelySpecial
The packing of the goods is very nice i…
The packing of the goods is very nice i love it. The products is good quality. and the service is great...
Thank you xxx
18 februari 2025
Antwoord van Infinitely Special
Thank you, Charlotte! 💖 We're so glad you love our packaging, quality, and service! Your support means the world to us. Enjoy your products! ✨😊 #InfinitelySpecial
Ordered 2x Cologne & 2x Perfume
Ordered 2x Cologne & 2x Perfume. All arrived safely in extremely neat packaging (Thumbs up on this). The quality is certainly the best ive had when trying out "aftermarket" colognes. Its sort of an oily base that really sticks to you and have long lasting effects! I will definitely be ordering again and only from you guys moving forward! Thank you!
28 februari 2025
Review zonder uitnodiging
Antwoord van Infinitely Special
Thank you so much for your amazing review, Andre! 🌟 We're thrilled to hear that you loved the quality, packaging, and long-lasting scent of our colognes and perfumes. Your support means the world to us, and we can't wait to send you more of your favorites in the future! Enjoy your fragrances, and see you again soon! 😊✨
– Jonothan & the Infinitely Special Team 💙 #InfinitelySpecial
I’m a regular buyer now
I’m a regular buyer now, because I just love the designer oils. they make my home smell divine 😊😊😊
11 februari 2025
Antwoord van Infinitely Special
Thank you, Rosanna! 😊✨ We're so happy to hear that our designer oils make your home smell divine! Your support means everything to us, and we can't wait to keep bringing you more of what you love. Enjoy every scent! 💙🏡 #InfinitelySpecial
Lemon grass wax melts
My friend was so thrilled to receive the LemonGrass melts as a gift. Her and her partner love the way their house smells so fresh.
22 januari 2025
Antwoord van Infinitely Special
Thank you, Susan! 😊💛 We're so glad to hear that your friend and her partner are loving the Lemongrass melts! Fresh, uplifting scents make all the difference in a home. 🌿✨ We appreciate your support and hope to keep delighting you with more amazing fragrances! 💙 #InfinitelySpecial
Antwoord van Infinitely Special
Hi Poloko,
Thank you for taking the time to leave us a review. We truly value your feedback. Your order, placed on 2 January 2024, fell within our festive season closure period, as indicated in the notice on our website. The notice informed clients that orders placed between 20 December and 5 January would be dispatched from 6 January onwards.
We sincerely apologise for any inconvenience this may have caused and appreciate your understanding during this time. Should you have any further concerns or queries, please don’t hesitate to reach out to us directly.
Warm regards,
Baby powder scent
That Baby powder scent is just perfect... This time around I bought both the diffuser and the Room and Linen spray... Perfection I tell you♥️👌🔥
2 januari 2025
Antwoord van Infinitely Special
Thank you, Judith! 😊 We're so happy to hear that you're loving the Baby Powder scent in both the diffuser and Room & Linen Spray! Your support means the world to us. Enjoy the cozy freshness! ♥️✨
— Jonothan, Director | Infinitely Special
Amazing experience and product
The whole experience from ordering to getting my order was seamless. The place was easy to find and the owner was very friendly and nice. The products I bought are amazing. It’s worth the money. I use it all the time to destress. I will definitely be buying again.
19 december 2024
Antwoord van Infinitely Special
Dear Lesley-Anne,
Thank you so much for your glowing 5-star review! I’m thrilled to hear that your experience, from ordering to receiving your order, was seamless. It’s wonderful to know you found the products amazing and worth the investment.
Helping you destress is exactly what we aim for, and your kind words truly mean the world to me. I look forward to seeing you again soon and providing more products you’ll love!
Warm regards,
Jonothan
Director
Infinitely Special
Amazing Quality
Very good quality product that was packaged beautifully.
I also showed up to collect 2min prior to them opening which was quite early in the morning and was assisted quick and efficiently with a smile.
In the future I will DEFINITELY be purchasing my perfumes ONLY from Infinitely Special.
29 november 2024
Antwoord van Infinitely Special
Dear Tracy,
Thank you for your wonderful feedback! I’m so glad to hear you’re happy with the quality of our products and the packaging. It’s also great to know that your collection experience was quick, efficient, and friendly – even so early in the morning!
Your loyalty and kind words mean the world to us, and we’re honored to be your go-to for perfumes. We look forward to serving you again in the future!
Warm regards,
Jonothan
Director
Infinitely Special
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