InFloorPoolParts.com Reviews 168

TrustScore 1 uit 5

1,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Well, I was desperate for a pool part and didn't look at reviews. Awful, Awful, Awful. Website says shipping within 48 "business hours", which I took to mean 6 business days - a little over a week. 2... Toon meer

Beoordeeld met 1 van de 5 sterren

i purchased an in floor part module about 2 months ago, we had it for a month then it jammed up, the spring has broken or something . I have tried to contact you now three times via email and nothin... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered the wrong Caretaker Top Housing sent it back ordered the right one, the returned item was returned to me with postage due, I called they said I damaged the threads on the union, needless to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

no one to call, no one to blame but myself for ever considering this site

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dagspa
  2. Meubelwinkel

Informatie afkomstig van verschillende externe bronnen

InFloorPoolParts offers thousands of in-ground pool cleaning parts that are used in in-floor pool cleaning system. InFloorPoolParts carries not only replacement parts for every in-ground cleaning system, but provides reference material on how to repair and troubleshoot common issues associated with these systems from popular brands such as A&A Manufacturing, Polaris Caretaker 99, and Master Pools (amongst others). With our simple reference guides we’ve found our customers feel empowered, knowing they can maintain their cleaning systems without the help of a technician. What sets InFloorPoolParts apart from other pool retailers are not only our competitive prices on thousands of common and rare parts, but is our commitment to quality customer service. Whether you have questions about an existing order, need assistance placing an order, or have technical questions, our dedicated Customer Service and Technical Support teams are here to aid you every step of the way! Our sophisticated website design along with our attentive Customer Service team ensure easy site navigation and ease of purchase. Our goal is to not only service our customers with pool and spa parts at the best possible prices, but it is to ensure that every customer has a hassle-free and fluid ordering process as well. In addition, InFloorPoolParts has four sister-sites that service all other needs amongst the swimming pool industry. PoolVacParts which services the in-ground and above-ground pool cleaner market, SaltWaterPoolParts which services the salt water pool market, SwimCSI which services needs with filters, pumps & motors, spa parts, amongst more, and PoolandSpaDesigns which services both Owner Builders and Licensed Contractors with the design and building process of a new or remodeled pool. No matter what in-floor pool part you are looking for, the staff at InFloorPoolParts will go to every measure to make sure you have a hassle free experience from the first time you call our office to the moment your order arrives at your doorstep!


Contactgegevens

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TrustScore 1 uit 5

168 reviews

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Beoordeeld met 5 van de 5 sterren

Excellent

The person I spoke to on the phone was very knowledgeable and made sure I was ordering the correct cell. Also I received it in a couple days.
I couldn't be more pleased.

26 december 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service. Couldn't be happier!!

Ordered an in-floor cleaner part on-line one Friday evening which arrived by DHL on my doorstep in Australia Tuesday morning. I installed it within an hour and the pool has not looked better for a long time. Even with the freight charge it was about 1/3 of the cost here. Very happy with the service and pricing.

23 december 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very prompt service

I live in Australia, order pool parts online. Good prices and quick delivery every time. I am very happy to give my business to this company. Just great!

23 december 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service.

Always get all needed information on my purchases, price, delivery date, tracking numbers and get things according to schedule. Very professional.

4 december 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

InFloorPoolParts excellent service

A piece of my order was damaged and InFloorPoolParts replaced it without question. I consider their service to be excellent and will continue to use them to source replacement parts for my pool.

4 december 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service and knowledgeable staff!

Immediately after clicking "complete your order" I realized I had selected the wrong part. I called in and the staff person was able to correct the order right away, substituting in the correct part. She explained how the automation worked, what emails I would receive, and how the correction would eventually appear. I was gratified to have such great service from a real person - it is getting to be such a rarity these days!

3 december 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Faster than Australia Post !

I shopped around for the best price here in Australia and then discovered Infloor Pool parts. Their service is excellent, easy to call and talk to knowledgeable people. I had nothing but trouble trying to deal with companies here in Australia so it was great to find these guys. Even after paying the courier fee for my part it worked out much cheaper than buying locally PLUS it was delivered with full tracking service right to my door within 5 days. I have no hesitation to recommend this company and would suggest that any others in Australia give them a go if you cant find the service in Australia.

2 december 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

I I needed several parts for my caretaker system and Steve at Infloor was great not only describing the parts but giving me a diagram of what I was buying before I bought it. Excellent service and I would buy again from here.

2 december 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

excellent

Excellent service. Received within a few days from the States to Aussie. Thank you!

21 november 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

saved money and received great service

I was purchasing parts from Australia and was a little apprehensive about delivery. I need not have worried. Not only was the part much cheaper (it was about 1/2 what it would have cost from a local supplier) it was delivered promptly (exactly when I was told to expect it). Pool was up and running again in just over one week. I would highly recommend InFloorPoolParts

21 november 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very, Very Happy with our experience

We have an older pool and the company is out of business. I called and was given advice by a very helpful and polite person. We ordered the part, it fit perfectly and our In floor system is working like new again.

21 november 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Efficient and professional

I ordered some in floor pool parts and was able to go a Scottsdale location and pick them up within an hour. It was a painless shopping experience. Everything was as it should have been,

20 november 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Instructions were the key!

The part I ordered from In Floor Pools Parts was not only the correct part, it came with instructions. Normally this might not be a big deal. However when the pool was originally installed we never received instruction on how to set up the cleaning unit. The instructions that came with the new cover was much appreciated. If needed I will purchase again from this dealer.

20 november 2014
Review zonder uitnodiging

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