Well, I was desperate for a pool part and didn't look at reviews. Awful, Awful, Awful. Website says shipping within 48 "business hours", which I took to mean 6 business days - a little over a week. 2... Toon meer
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i purchased an in floor part module about 2 months ago, we had it for a month then it jammed up, the spring has broken or something . I have tried to contact you now three times via email and nothin... Toon meer
I ordered the wrong Caretaker Top Housing sent it back ordered the right one, the returned item was returned to me with postage due, I called they said I damaged the threads on the union, needless to... Toon meer
Bedrijf heeft geantwoord
no one to call, no one to blame but myself for ever considering this site
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
InFloorPoolParts offers thousands of in-ground pool cleaning parts that are used in in-floor pool cleaning system. InFloorPoolParts carries not only replacement parts for every in-ground cleaning system, but provides reference material on how to repair and troubleshoot common issues associated with these systems from popular brands such as A&A Manufacturing, Polaris Caretaker 99, and Master Pools (amongst others). With our simple reference guides we’ve found our customers feel empowered, knowing they can maintain their cleaning systems without the help of a technician. What sets InFloorPoolParts apart from other pool retailers are not only our competitive prices on thousands of common and rare parts, but is our commitment to quality customer service. Whether you have questions about an existing order, need assistance placing an order, or have technical questions, our dedicated Customer Service and Technical Support teams are here to aid you every step of the way! Our sophisticated website design along with our attentive Customer Service team ensure easy site navigation and ease of purchase. Our goal is to not only service our customers with pool and spa parts at the best possible prices, but it is to ensure that every customer has a hassle-free and fluid ordering process as well. In addition, InFloorPoolParts has four sister-sites that service all other needs amongst the swimming pool industry. PoolVacParts which services the in-ground and above-ground pool cleaner market, SaltWaterPoolParts which services the salt water pool market, SwimCSI which services needs with filters, pumps & motors, spa parts, amongst more, and PoolandSpaDesigns which services both Owner Builders and Licensed Contractors with the design and building process of a new or remodeled pool. No matter what in-floor pool part you are looking for, the staff at InFloorPoolParts will go to every measure to make sure you have a hassle free experience from the first time you call our office to the moment your order arrives at your doorstep!
Contactgegevens
10267 N. Scottsdale Road, 85253, Scottsdale, Verenigde Staten
- (480) 607-1900
- sales@azpoolsupplies.com
- infloorpoolparts.com
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168 reviews
Zo gebruikt dit bedrijf Trustpilot
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perfect fit, came on time - pool is back to perfect
our local pool supply did not stock the O-ring we needed for our pool and it would take up to two weeks to order through them. I discovered infloorpoolparts.com via a Google search and they had my item in stock. It was a perfect fit and arrived promptly. Fantastic!
15 augustus 2014
Review zonder uitnodiging
these guys and girls are great
could not be happier price is very fair
15 augustus 2014
Review zonder uitnodiging
FAAAAASSSSTTT
This company was very quick in shipping my items and the were packaged very well. The items were perfect and fit and worked perfect. Thank you for your outstanding customer service.
15 augustus 2014
Review zonder uitnodiging
Right product, on time, works.
Answered my questions on a call. Instructed me on how to set the product. Advised purchasing install tool which was essential
30 juli 2014
Review zonder uitnodiging
Excellent Service much better than expected
We were very pleased with the service from InFloorPoolParts the delivery time was exceptional!
We would have absolutely no hesitation in re-ordering from this Company again.
Also their prices were very competitive.
28 juli 2014
Review zonder uitnodiging
very good service
service is good, very cheap for pool parts its the only place we will be buying from..delivery took a little while but im happy to wait..
26 juli 2014
Review zonder uitnodiging
Good
Nous sommes en France et tout c'est bien passé.
Livraison rapide
Pas eu de problème
26 juli 2014
Review zonder uitnodiging
Sent the right parts
Did good job and came as soon as they said it wood
26 juli 2014
Review zonder uitnodiging
Just as expected
Ordered a few obsolete pool parts and now my pool is running smoother than ever. Thanks....
25 juli 2014
Review zonder uitnodiging
Excellent service and prompt delivery
Price OK, order acknowledged and processed promptly, shipment and delivery efficiently carried.
25 juli 2014
Review zonder uitnodiging
very professional
right on time! messages along the delivery;I am satisfied!
May be you can help me nevertheless: I have issues with some of my cleaning heads; some are not going down or up properly, and as a result not turning regularilly; they have 12 years; it is quite difficult taking them out when swimming pool is full of water; some teeths in the head seem to be hurted; should I change them? The prices I saw on your site is very high! Is it possible to get a price with 5 cleaning heads?
Regards; Michel
The price I saw on your web
25 juli 2014
Review zonder uitnodiging
POOL PARTS
WHAT HAD BEEN DELIVERED WAS NOT WHAT HAD BEEN ORDERED. BUT THE SERVICE WAS OK (DELIVERY). THANK YOU ANY WAY.
4 juni 2014
Review zonder uitnodiging
The color of the items that I received do not match even closely with what I expected.
The in pool jets were received very quickly. However, the color was not what I expected.
22 mei 2014
Review zonder uitnodiging
Excellent
Great service all the way to Australia. And good price ( costs double the price here). Thanks.
21 mei 2014
Review zonder uitnodiging
Customer service perfection
Was having major dramas with my pool and in one email asking for ideas and suggestions as to what might be my problem INfloor Pool parts had responded within 12 hrs. Absolutely amazing as they are an American company and even in AUstralia it can take up to 2 days for local companies to reply. I had more questions and price checks with invoices once I had made my purchase and once again this was followed up with replies immediately answering my questions and soothing my stress.
The product knowledge given to me was outstanding and very easy to understand.
I have been buying parts from In Floor Pool Parts since I installed my In Floor cleaning system 9 years ago now and I have never had any problems or delays with anything I have ever ordered. Delivery of products has always been on time as promised. I would definitely recommend them to all family and friends.
13 mei 2014
Review zonder uitnodiging
Very good customer service, very helpful
the only place to buy for paramount in floor cleaning supplies
13 mei 2014
Review zonder uitnodiging
Outstanding Customer Service
Get their emails, order what I need and receive it within a few days. No delays, no excuses about not getting what I ordered. I'm very satisfied with the service provided.
13 mei 2014
Review zonder uitnodiging
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