Well, I was desperate for a pool part and didn't look at reviews. Awful, Awful, Awful. Website says shipping within 48 "business hours", which I took to mean 6 business days - a little over a week. 2... Toon meer
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i purchased an in floor part module about 2 months ago, we had it for a month then it jammed up, the spring has broken or something . I have tried to contact you now three times via email and nothin... Toon meer
I ordered the wrong Caretaker Top Housing sent it back ordered the right one, the returned item was returned to me with postage due, I called they said I damaged the threads on the union, needless to... Toon meer
Bedrijf heeft geantwoord
no one to call, no one to blame but myself for ever considering this site
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
InFloorPoolParts offers thousands of in-ground pool cleaning parts that are used in in-floor pool cleaning system. InFloorPoolParts carries not only replacement parts for every in-ground cleaning system, but provides reference material on how to repair and troubleshoot common issues associated with these systems from popular brands such as A&A Manufacturing, Polaris Caretaker 99, and Master Pools (amongst others). With our simple reference guides we’ve found our customers feel empowered, knowing they can maintain their cleaning systems without the help of a technician. What sets InFloorPoolParts apart from other pool retailers are not only our competitive prices on thousands of common and rare parts, but is our commitment to quality customer service. Whether you have questions about an existing order, need assistance placing an order, or have technical questions, our dedicated Customer Service and Technical Support teams are here to aid you every step of the way! Our sophisticated website design along with our attentive Customer Service team ensure easy site navigation and ease of purchase. Our goal is to not only service our customers with pool and spa parts at the best possible prices, but it is to ensure that every customer has a hassle-free and fluid ordering process as well. In addition, InFloorPoolParts has four sister-sites that service all other needs amongst the swimming pool industry. PoolVacParts which services the in-ground and above-ground pool cleaner market, SaltWaterPoolParts which services the salt water pool market, SwimCSI which services needs with filters, pumps & motors, spa parts, amongst more, and PoolandSpaDesigns which services both Owner Builders and Licensed Contractors with the design and building process of a new or remodeled pool. No matter what in-floor pool part you are looking for, the staff at InFloorPoolParts will go to every measure to make sure you have a hassle free experience from the first time you call our office to the moment your order arrives at your doorstep!
Contactgegevens
10267 N. Scottsdale Road, 85253, Scottsdale, Verenigde Staten
- (480) 607-1900
- sales@azpoolsupplies.com
- infloorpoolparts.com
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168 reviews
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Completely lives up to expectations
The purchase was so easy. It arrived in days. It has done as much if not more than I expected. It just keeps going. Doesn't handle all of the Autumn leaves but a large percentage which means I don't have to watch over my shoulder all the time. That's the best part. Not having to worry all the time.
2 mei 2014
Review zonder uitnodiging
My #1 Source I go to First.
I have dealt with many online pool supply companies over the years - some have very good service with reasonable prices - depending on the specific item. Other companies have cheap prices on everything, but lack quality in the products and have poor customer service. One experience with those companies is more than enough. I'm sure anyone reading this review who has ever bought anything online have had the same experiences. It's often hit and miss.
After finding InfloorPoolParts/com I have found their prices to be very competitive, their shippping is fast and their communication and service have been excellent. And they are very experienced and know their stuff. I've asked some questions about very specific parts and received honest and straight-forward answers - no double-talk.
And you won't be sold a generic part, and told - "Here, this should fit". I needed some replacement parts which a couple of big name retail pool stores told me the part was so old that no one makes it any more. And that (their store) couldn't even special order it - I should be lucky to find an after-market replacement part. Well, after finding "InFloor" they not only had the right part, it was a new OEM in the original manufacture's packaging. So it isn't made any more? Oh, really?!
InfloorPoolParts/com are now My #1 Source I go to First.
1 mei 2014
Review zonder uitnodiging
I've bought parts from these folks for years
They consistently have a good price and ship the parts that day or the next. If you live in Phoenix, you can go to their physical location near Scottsdale Rd. and Shea and buy your parts in person if you don't want to pay shipping. I've done both and have always been very satisfied.
1 mei 2014
Review zonder uitnodiging
Good service
I was very satisfied with buying from Infloorpoolparts. Theie webiste was understandable, my order was placed without confusion, confirmed then despatched and received in a few days (all very good in that I was continents away). The equipment was well packaged, clean and with clear instructions. Most importantly it works.
1 mei 2014
Review zonder uitnodiging
excellent customer service
friendly, courteous staff. Helped get my pool running smoothly. Thanks.
1 mei 2014
Review zonder uitnodiging
Had the right parts and the right price.
I live in the same city so I was going to stop and pick my order up when it was ready. I didn't hear anything for a couple of days then called. It had been ready the day after I ordered but they didn't let me know.
1 mei 2014
Review zonder uitnodiging
How easy this company is to deal with.
I am from Australia and to deal with this company was very easy and the price for the items I purchaced was well below what I have to pay in Aus.
I am certain I got the item delivered just as quick if not quicker than if I had purchased it in Aus.
I would recommend this company to anybody.
Regards Rob
1 mei 2014
Review zonder uitnodiging
To get to the bottom.... go to the top (of the list)
Great service from infloorpoolparts.com for replacement parts for my in the floor cleaning system. Great instructions for installation. All the necessary information/instruction to complete the installation of what could be an intimidating task.
1 mei 2014
Review zonder uitnodiging
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