Given up on In House Blinds (Yorkshire Blinds)
Ordered a full set of Perfect fit blinds for our static caravan in April. They arrived in May and 8 of the blinds were OK while 5 others had issues.
The issues were with the handles on the window openers, not fitting on all 4 retaining clips and the wrong size clip being used for our window beading (18mm clips needed not the 22 or 24 used). During fitting some of these blinds were left on just 2 clips while being wedged on one side against the base of the window openers.
We were left with the situation where a mix of these 5 blinds were too small to fit on standard retaining clips at the same time as being too large to allow the windows openers to open without hitting the blinds
Shane did come up with a solution to reduce the profile at the openers but would have meant these 5 blinds would look different to the other 8.
We decided to cut the blinds to size ourselves and order material to make extended clips to cater for them being even further undersize while needing to be retained on 4 clips. We also ordered 24 18mm clips to make sure the clips were the correct length for mounting the blinds on our windows.
In short we decided to carry out all this work when really we should have rejected the 5 blinds when they were first installed. The thought of this turning into an ongoing drama focused our thoughts and the way some of the blinds were left on fitting gave us little hope that the company would resolve the issues successfully.
The blinds are fitted now and we're happy with them but as customers we've spent money and time to put the 5 blinds into a working condition. The company did offer a good will gesture of a door blind they had made despite us not ordering it and we have fitted it. We did ask for 26 clip to be supplied to complete the fitting but are still waiting and dealing with the company to get these is becoming more frustrating.
In short I wouldn't use this company again, customer service needs to be looked at as dealing with them is frustrating, their installation standards are poor, their appointment keeping leaves a lot to be desired and contacting them can also be an issue








