A further update to my previous 3 posts!!! Yesterday I finally heard back from Marianne offering replacements for the 2 previously rcvd that smelled quite different from the original 2 (great copies)... Toon meer
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Lees wat reviewers zeggen
I worked in the fragrance manufacturing industry for 25 years and we made for the big name brands, and this fragrance oil is exactly what I would expect, genuine strong fragrance. I put a small dab o... Toon meer
I've been buying your perfumes for at least eighteen months, most I love, some not, but the price means if I don't like a chosen perfume I haven't lost much. My minor issue is how soon the writing on... Toon meer
I bought three different perfumes:Jimmy choo, velvet Rose oud, and addict Dior. I am obsessed with them. They smell extremely good. I will purchase it again. Highly recommended, people keep asking wha... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We use the highest quality grades of essential oil for the creation of our designer impression scents to give our customers premium quality, long lasting and alcohol free perfume oils!
Contactgegevens
Verenigd Koninkrijk
- hello@inspiredperfumes.co.uk
- inspiredperfumes.co.uk
4,1
Goed
417 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Appalling customer service: wrong perfumes, no response to emails
I received two of one perfume when I ordered one, and none of a second perfume I ordered. It was not receiving the perfume I really wanted to try that was most disappointing, so I emailed Inspired Perfumes immediately. No response. I emailed them again, this time asking for a return: no response. I emailed a third time, at the same time putting a comment on social media. I received an email asking for pictures of the packaging; I responded but have heard nothing from them - again. Appalling customer service. It would have been so simple to pop the missing 5ml sample bottle of the missing perfume in the post. Cost to company: far less than retail price of sample and postage. Result: happy customer and probable future sales.
22 september 2025
Review zonder uitnodiging
Antwoord van Inspiredperfumes
Hi Nichola,
Thank you so much for leaving us a review! 💛
Our customer service hotline is available 24/7, and we make sure to reply within 24 hours after receiving your email.
I also noticed that you’ve already left us another review — no worries, we’ll be assisting you there to make sure everything is sorted out. 😊
Warm regards,
Team Inspired
It’s just ok
22 september 2025
Antwoord van Inspiredperfumes
Hi Said,
Thank you for taking the time to leave us a review. We’re sorry to hear your experience was just okay — we always want our customers to be fully happy with their purchase. 💛
Please send us an email if you need further help!
Missing order
I ordered some perfumes from this company in early August. Apparently the first package got lost at the Post Office. After days of asking for help I was finally told another package would be sent.
Unfortunately I am still waiting over a month later. I have asked for a refund but so far my request has been ignored. I am extremely disappointed and needless to say I will not be ordering from this company in the future.
18 september 2025
Review zonder uitnodiging
Antwoord van Inspiredperfumes
Hi Josephine,
Thank you for sharing your feedback. We completely understand how frustrating this must be, and we’re truly sorry for the delay you’ve experienced.
We’ve received your email and are currently investigating the matter with Royal Mail to locate your missing order. In the meantime, we’ve already offered a solution and some options to help resolve this for you — could you please check your email for our latest message? 💛
We truly appreciate your patience and understanding while we work to make this right.
Warm regards,
Team Inspired
Prompt delivery
Prompt delivery , they smell just like the originals, lasts all day
25 augustus 2025
My experience was great with inspired…
My experience was great with inspired perfume oils and will continue to shop with inspired perfume oils
20 augustus 2025
Ordered from them for years
Ordered from them for years, This time I ordered 3 slightly larger because I loved them. One of them was the wrong scent, it also leaked in my bag less than a week later. There is also dust in another one, not sure how clean it is so wont be using that. So out of the 3 I only got one I can use. So very disappointed.
19 augustus 2025
Happy with the scent
Happy with the scent. However since they have changed the bottles.. Although I prefer the shape of the miniature bottles of perfume oil.. Not much of the product comes out of it. Which is why oboe rate it 4/5 not 5/5.
I've also emailed regarding how I found the scent I reordered didn't smell like the previous one and I haven't had a reply.
26 juli 2025
I've just received my first bottle of…Daisy
I've just received my first bottle of perfum and right away I got a compliment it was daisy I was so thrilled with it i immediately ordered 3 different ones to try
22 juli 2025
Antwoord van Inspiredperfumes
Thank you so much for your amazing review, Margaret! 💖 We’re thrilled to hear you got a compliment right away—that’s the magic of Daisy! 🌸 We love that you were so excited you ordered more, and we can’t wait for you to try your next fragrances. Enjoy every spritz! ✨
Very poor quality perfume oil
Very poor quality perfume oil. Bought 4 bottles. There is no fragnance, and cheap quality fragnance. Disappointed and will not recommend to anyone. Order #21471997
24 juli 2025
Review zonder uitnodiging
Antwoord van Inspiredperfumes
Hi Helen,
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. This is certainly not the standard we aim to deliver. We would love the chance to make things right— can you please provide or include the order number to this review so we can investigate and arrange a resolution for you. Your satisfaction matters to us, and we appreciate the opportunity to improve.
- Team Inspired
Antwoord van Inspiredperfumes
Hi! Thank you so much! 💛 We’re delighted to know we’ve never let you down. We truly appreciate your continued support, and we look forward to keeping it that way every time! 🌸✨
This is not my first time buying and…
This is not my first time buying and its always been great love all the fragrances I bought
18 mei 2025
Antwoord van Inspiredperfumes
Thank you so much for your continued support! 💖 We’re so happy to hear you’ve loved all the fragrances you’ve purchased. It means a lot to have you as a loyal customer, and we can’t wait to keep delighting you with more scents you’ll adore! 🌸✨
Great perfume smell just like the real…
Great perfume smell just like the real thing very quick delivery
22 mei 2025
Antwoord van Inspiredperfumes
Hi Susan!
Thank you so much for your kind words! 💐 We're so glad you loved the scent and found it spot on—it’s always our goal to bring you that luxury feel without the hefty price tag. Enjoy your fragrance! ✨
Antwoord van Inspiredperfumes
Thank you so much, Sandra! 😊 We're thrilled to hear you were happy with our service. Your support means a lot to us, and we’re always here if you need anything! 💛
Amazing customer service and good product.
After buying the product, I reached out to customer service. They responded quickly and resolved my issue. I highly recommend you!
31 mei 2025
Review zonder uitnodiging
Antwoord van Inspiredperfumes
Thank you so much for your kind words, Jeffawa! We're so glad our customer service team could assist you quickly and get things sorted. Your recommendation means the world to us, and we're always here if you need anything in the future! 💛✨
Antwoord van Inspiredperfumes
Thank you for your honest feedback, Jay! 🌸 We're glad you enjoyed the scents, though we’re sorry to hear they didn’t last as long as you hoped. Longevity can vary depending on skin type and application, but we’re always working to improve. We truly appreciate your support and hope to impress you even more next time! 💛
IMO the best dupes around...they smell…
IMO the best dupes around...they smell amazing and last a very long time.. I always get compliments on my perfume when wearing Inspired
20 april 2025
Antwoord van Inspiredperfumes
Thank you so much for your lovely review, Adam! 🌟 We're thrilled to hear you’re happy with both the service and the long-lasting scent. That’s exactly what we aim for! Enjoy every moment of your fragrance experience! 💖✨
I am so pleased with my experience
I am so pleased with my experience. The perfumes came very quickly, and I am so pleased with them. Every one of them smell exactly like the real ones. Will definitely be ordering more once these ones have finished .
19 april 2025
Antwoord van Inspiredperfumes
Thank you so much for your wonderful review, Valerie! 💖 We're so happy to hear you're loving your perfumes and that they arrived quickly! It means the world to us that you find them spot-on with the originals. We can’t wait to have you back for your next order! ✨😊
Antwoord van Inspiredperfumes
Hi Ana!
We love to hear that! 🙌 When a scent becomes an addiction, we know we’ve done something right. Thank you for sharing the love!
2nd delivery with leaking oils
2nd delivery with leaking oils. Not impressed or ordering again. Feedback already sent to support team. Unwilling to send another picture of packaging (which arrived undamaged) as issue is with the packing of the bottles or the actual bottles which arrived on both occasions wrapped in a bit of bubble wrap in a box
23 maart 2025
Antwoord van Inspiredperfumes
Hi J,
Thank you for your feedback, and we're truly sorry to hear about your experience.
We want to reassure you that all perfumes are carefully inspected before dispatch, including double-checking the rolls and capping to prevent any leaks. It seems this may be an issue that occurred during transit, and we understand how frustrating this must be—especially having experienced it twice.
We received your email and complaint on March 31 and have been waiting for your response so we can resolve this properly. To move forward and offer a suitable solution or compensation, we kindly ask you to send us a photo of the leaked item. This will help us report the issue accurately and prevent it from happening again.
Your satisfaction is very important to us, and we're committed to making this right.
Team Inspired
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