A further update to my previous 3 posts!!! Yesterday I finally heard back from Marianne offering replacements for the 2 previously rcvd that smelled quite different from the original 2 (great copies)... Toon meer
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Lees wat reviewers zeggen
I worked in the fragrance manufacturing industry for 25 years and we made for the big name brands, and this fragrance oil is exactly what I would expect, genuine strong fragrance. I put a small dab o... Toon meer
I've been buying your perfumes for at least eighteen months, most I love, some not, but the price means if I don't like a chosen perfume I haven't lost much. My minor issue is how soon the writing on... Toon meer
I bought three different perfumes:Jimmy choo, velvet Rose oud, and addict Dior. I am obsessed with them. They smell extremely good. I will purchase it again. Highly recommended, people keep asking wha... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We use the highest quality grades of essential oil for the creation of our designer impression scents to give our customers premium quality, long lasting and alcohol free perfume oils!
Contactgegevens
Verenigd Koninkrijk
- hello@inspiredperfumes.co.uk
- inspiredperfumes.co.uk
4,1
Goed
417 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Arrived Ion time.Nice perfumes.Easy to…
Arrived on time.Nice perfumes.Easy to order on website.I would have given 5 stars but there was leakage when I opened the package which oblterated the printing on the labels.
19 maart 2025
Antwoord van Inspiredperfumes
Hi Marian,
Thank you so much for your honest review and for highlighting the things you loved – we're glad the order arrived on time and that you found the website easy to use! 💐
We’re truly sorry to hear about the leakage and the label issue—that’s definitely not the experience we want you to have.
We’ll be passing this along to our packing team to make sure it doesn’t happen again. If you’d like, please reach out to our customer service so we can make it right for you. 💛
Antwoord van Inspiredperfumes
Hi Kathleen,
Thank you for your amazing 5-star review! 🌟 We're so happy to hear that you found our site easy to use and love our products!
Enjoy your purchase, and we look forward to serving you again! 💖✨
Perfume oils are excellent they last…
Perfume oils are excellent they last and are easy to use
24 februari 2025
Antwoord van Inspiredperfumes
Hi Helen!
Thank you for your wonderful 5-star review! 🌟 We're so glad you’re loving our perfume oils!
Their long-lasting scent and ease of use make them a favorite, and we’re happy to hear they’ve met your expectations. Enjoy your fragrance, and we can't wait to serve you again! 💖✨
Antwoord van Inspiredperfumes
Hi Paula!
Thank you for your amazing review! We're so happy to hear that our perfume is helping you level up your scent game! We appreciate your support and look forward to keeping you smelling incredible. ✨😊
Antwoord van Inspiredperfumes
Hi Julia,
Thank you so much for your kind words! We're thrilled to hear you love the perfume. Your feedback means the world to us, and we're delighted to have you as a happy customer. If you ever need anything else or have more feedback to share, feel free to reach out. Enjoy your fragrance!
no customer support
I had express shipping as part of my order, the express shipping took around 10 days this was really disappointing and also the lack of customer support, you will receive promotional emails but not a simple reply. Mad how they put their customers personal details on trust pilot, bunch of jokers
23 december 2024
Antwoord van Inspiredperfumes
Hi Shankar,
Thank you for dropping us a review.
We are truly sorry to hear about your disappointing experience, and we sincerely apologize for any frustration caused.
We regret to inform you that we were unable to find an email request from the address you provided, shanki20@***.com, in our system. Our customer service team is available 7 days a week, and we aim to respond to all inquiries within 24 hours. If your email was sent to a different address, please kindly resend it, and we will prioritize your request to ensure it is addressed promptly.
Upon reviewing your order, we found that the shipping method selected was free standard shipping (7-10 days) via Royal Mail, not express shipping. We apologize if this caused any confusion. You can track your order here: https://www.royalmail.com/portal/rm/track?trackNumber=NZ122152323GB.
We deeply value your feedback and take your concerns seriously. Please know that we are constantly working to improve our service and provide a better experience for our customers. If there is anything we can do to assist you further, or if you have any other concerns, please do not hesitate to reach out. We are here to help.
Once again, we apologize for any inconvenience, and we truly appreciate your understanding.
Team Inspired
Perfumes smell amazing delivered with…
Perfumes smell amazing delivered with care great prices too
21 december 2024
Antwoord van Inspiredperfumes
Thank you so much for your wonderful feedback, Helen! 😊 We’re delighted to hear that you love the perfumes and that they arrived with care. It’s great to know you’re happy with the prices too! We truly appreciate your support and look forward to serving you again soon. Enjoy your amazing scents! 🌸✨
My order has never arrived and no one…
My order has never arrived and no one has explained why
22 november 2024
Antwoord van Inspiredperfumes
Hi Laura,
Thank you for leaving us review.
We have responded to your email a few minutes after you have sent a request.
We have checked the status of your parcel and it seems Royal Mail lost your parcel. It usually take 5-7 days for delivery timeframe.
We have offered you a free reshipment and we are waiting for your confirmation.
Please check your inbox for our email request. Thank you!
Team Inspired Perfumes
Delicious
I love easy use and navigation through websites and this is it. Parfumerie oil arrived and it smells amazing and lasts for ages
18 november 2024
Antwoord van Inspiredperfumes
Hi Mirka!
Thank you for your lovely feedback! 🌟 We’re so glad to hear you found our website easy to use and navigate—that’s exactly what we aim for. 😊
It’s wonderful to know you’re loving the perfume and its long-lasting scent. 💖 We truly appreciate your support and look forward to serving you again!
Team Inspired
Smells amazing! amazing customer service
Quick delivery, nicely packaged and the oil smells amazing. All my colleagues always comment on how amazing I smell ❤️
22 november 2024
Antwoord van Inspiredperfumes
Hey BB!
Thank you so much for your lovely review! 🌟
We're thrilled to hear you enjoyed the quick delivery and packaging, and that you loved the scent of our oil. It's so wonderful that your colleagues are noticing too—now that’s a compliment! ❤️
We truly appreciate your support and can’t wait to serve you again soon. 😊
Great communication,
Great communication,
I had a problem with an order and it was resolved quickly.
Lovely products 😊 will buy again.
22 november 2024
Antwoord van Inspiredperfumes
Hi Ms. Moira!
Thank you for your kind words!
We're so glad we could quickly resolve the issue with your order—your satisfaction means the world to us. 😊
It’s wonderful to hear you’re loving our products, and we can’t wait to have you shop with us again! 💖
M/mmm. Delicious smells.
Very smooth from ordering to receiving. Fabulous smells with great prices. Fast delivery too
22 november 2024
Antwoord van Inspiredperfumes
Hi Mrs. Margaret,
Thank you for your fantastic feedback!
We're thrilled to hear you had such a smooth experience from start to finish and that you love the fabulous scents and great prices we offer. 😊
Fast delivery is always our goal, and it’s wonderful to know it made your experience even better. We look forward to serving you again soon! 💖
Lovely fragrance
Perfume arrived quickly and was packaged with care.
Fragrance lasted hours without being too overpowering.
17 november 2024
Antwoord van Inspiredperfumes
Hi Miss Young,
Thank you so much for your lovely review! 🌟
We’re delighted to hear that your perfume arrived quickly and safely. Knowing that you’re enjoying a long-lasting fragrance that’s just right makes us so happy! 😊
We truly appreciate your support and can’t wait to serve you again soon. 💖
Brilliant company to buy perfumes quick…
Brilliant company to buy perfumes quick delivery and easy to use perfumes smell amazing g and last all day..
17 november 2024
Antwoord van Inspiredperfumes
Hi Jo!
Thank you for your amazing feedback! 🌟
We're so happy to hear you had a great experience with us—from quick delivery to enjoying our easy-to-use, long-lasting perfumes. 😊
Your support means the world to us, and we can’t wait to have you shop with us again. 💖
Great Customer Services
Am giving Inspired perfumes 5⭐️ as it’s when there’s an issue that you truly find out about a company. I gave some feedback as my 2nd orders roller bottle tops were not quite as good as the first lot in terms of quality - I got a really quick response, asking me for photos so their team could look into things and the company were apologetic. Never used the sprays but all the oils I’ve ordered have been lasting and smell identical to the originals. The “5” is because of the responsiveness of customer services!!! I don’t often leave reviews but felt compelled to - these days customer services often feel so distant and hard to reach but this company were the total opposite.
16 november 2024
Review zonder uitnodiging
Antwoord van Inspiredperfumes
Hi T.Brown!
Thank you so much for sharing your experience and for the wonderful 5⭐️ rating! We truly appreciate your thoughtful feedback and are thrilled to hear that our customer service stood out for you. Your satisfaction is our top priority, and it’s important to us that any concerns are handled promptly and with care. We’re delighted that you found our oils to be long-lasting and true to their original scents, and we’re grateful you felt compelled to share your experience. Your kind words inspire us to keep delivering attentive, high-quality service.
Thank you again for choosing Inspired Perfumes! 🌟
- Team Inspired
Disappointed with the bottle size
Disappointed with the bottle size. I did not get the size I choose .
21 oktober 2024
Antwoord van Inspiredperfumes
Hi Nayra,
Thank you for leaving us a feedback.
I am so sorry to know that you have received a wrong bottle size and we apologize for any inconvenience this may have caused.
We have reached out to you and sent an email to offer additional help for you to get the right sizes.
We will keep an eye on your response.
- Team Inspired
Really good smell just like the real…
Really good smell just like the real thing small enough to have in your bag x
19 oktober 2024
Antwoord van Inspiredperfumes
Hi Anne,
Thank you for the lovely review! 🌸 We're so glad you love the scent and find it perfect for on-the-go. Enjoy taking it with you everywhere! x
Looking forward to serving you again in the future!
- Team Inspired
My order came earlier than expected and…
My order came earlier than expected and the oil based scents i got are getting me more compliments than when I used the original spray ones. I will definitely be ordering more of my loved scents, who doesn't want to smell exquisite at the fraction of the price!
19 oktober 2024
Antwoord van Inspiredperfumes
Hi Teena!
Thank you so much for the amazing review! 🌟 We're delighted to hear your order arrived ahead of schedule and that you're loving the oil-based scents! There’s nothing better than turning heads with a luxurious fragrance—especially at a great price. We can’t wait to help you keep smelling exquisite with more of your favorites. 😊✨
Looking forward to serving you again in the future!
- Team Inspired
Best Oli ever
Best Oli ever ! Perfectly match the original
Shave Gucci envy doesn’t have perfume version -only oil .
But I hope this will change
19 september 2024
Antwoord van Inspiredperfumes
Hi Karolina,
We're delighted to know that you enjoyed our perfume. Your satisfaction is our top priority, and we look forward to serving you again in the future.
We will forward your feedback to the fulfillment team as well!
Have a nice day! - Team Inspired
I never got it
20 september 2024
Antwoord van Inspiredperfumes
Hi Fidelia,
Thank you for leaving us a review here in Trustpilot.
Checking it here, Royal Mail multiple attempts to deliver your parcel on Sept 25 & Sept 26.
Here is your tracking number: NZ105883328GB
We also send you an email how to re-arrange a delivery with Royal Mail and how can we assist you further on this.
Thank you! - Team Inspired
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