insurd Reviews 

1.241
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent customer service, quick and efficient! Usually this process is long and frustrating as you have to read out long strings of letters/numbers which can be a pain. I think this was the first t... Toon meer

Beoordeeld met 5 van de 5 sterren

Renewing the policy was very straight forward and one minor detail was soon sorted out. I was able to download the paperwork within a few minutes of speaking to the operative. It's also good to be ab... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic service from Matt at insurd. Offered expert advice with great communication. Took the hassle out of sorting our business insurance. Made the whole process simple and most of all at a great p... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely amazing helpful and friendly staff members. Couldn't help me enough. The only down side was the waiting time on hold for someone to pick the call up but apart from that very helpful.

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. ook in
  3. Aansprakelijkheidsverzekeringsmaatschappij
  4. Autoverzekering
  5. Caravan- en camperverzekeringsmaatschappij
  6. Taxiverzekeringsmaatschappij
  7. Verhuurdersverzekeringsmaatschappij

Over insurd

Geschreven door het bedrijf

insurd is a specialist vehicle insurance provider, offering top quality cover at sensible prices.

Established over 50 years and with a technology-driven approach, insurd believes in keeping things quick and simple, backed up by world-class customer support for complete peace of mind.

Taxi insurance
Whichever local authority you're licensed with, we've got you covered. With policies starting from £12.50 a week and low deposit payments, insurd will have you on the road in minutes. Cover available for private hire and public hire.

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or
Find out more

Motorhome and campervan insurance
From pop-top camper vans to fully integrated motorhomes, supported by the UK's biggest and respected insurers, insurd will find you the best cover at the best possible price.

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or
Find out more about motorhome or campervan insurance

Touring caravan insurance
From Pop Tops to 5th Wheeler RV's, insurd will use their panel of trusted insurers to get you the best deal on caravan insurance.

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or
Find out more

Van insurance
Cover for anyone who relies on their van for personal or business use. insurd will use their panel of trusted insurers to get you the best deal on van insurance.

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or
Find out more

Travel insurance
If you need cover for your travels, insurd offers comprehensive travel cover for your next trip. They don't believe in imposing age limits and will cover almost all pre-existing medical conditions.

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or
Find out more

Business insurance
insurd policies don't stop with the above. They offer several commercial products such as Landlord, Fleet, Minibus, Motor Trade, and Public Liability insurance, which includes cover for sole traders, tradesman, builders, barbers, hairdressers, beauty therapists, dog walkers, driving instructors and more.

Personal insurance
In addition to the policies above, insurd also offer Home and Car insurance.

What's more, you're in control. With instant access to the insurd customer portal and app, you can:

  • View and download all your documents
  • Submit a claim
  • Make payments
  • Request changes to your policy

To find out more about insurd, visit us online or if you prefer a friendly voice:

Call

Temporary insurance
insurd also offers short-term insurance cover for the occasions when annual policies don't cover your needs. Cover includes:


If you prefer a friendly voice:

Call


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 43% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,6

Alle reviews

(1.241)

308 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Lewis was amazing

Lewis was amazing, very helpful, polite and patient with helping me set up a new policy. Couldn't have asked for a better person

1 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic experience with Insurd

Fantastic experience with Insurd. Have being using them for two years now going into the third year. Lauryn Lyons the lady I spoke to was so lovely and got me the best quote and want to thank her.

I will continue to use Insurd and advise anyone looking for Business insurance to use them

1 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you Jade!

Proper customer service!

I have had many quotes and phone calls regarding my business insurance and everyone you speak to just wants to add things onto the trade policy without you wanting or asking for it. These are different!

I dealt with Jade Hough and she was nothing but incredible! I had a call back after submitting some info online one night and the next day I had a phone call from Insurd. Jade was on the other end and she was more than helpful! I explained that I had a lot on and she took her time to get all the details required and then emailed me the price which I was happy with. Replied asking for her to give me a call tomorrow and bang on time she called. I was caught up again at the time of phone call and she called back bang on time again in the afternoon.

After carefully explaining everything and then giving me all the time in the world to chat about it, I then proceeded and will be adding more onto my insurance with her.

Honestly 20/10 isn't enough. Jade is fantastic and I love the fact that whenever I require any info or wish to add anything on, I can request a call from Jade direct.

30 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer service is outstanding

Customer service is outstanding, with staff consistently attentive and responsive to customer needs. I would definitely recommend this service to anyone seeking affordable taxi insurance, as the coverage options are comprehensive and competitively priced. The only aspect that could use improvement is their app, which currently lacks intuitive design and user-friendly features, making it somewhat challenging to navigate for less tech-savvy users.

30 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Honesty and integrity

Honesty and integrity is what business build there foundations to being successful.
Having experienced an unfortunate theft of my motor vehicle , left me extremely frustrated and disappointed.
Then having to start the process of shifting through the insurance providers for my new vehicle was emotionally exhausting and left me feeling vulnerable for excessive spike in policy premiums.
How ever this was until I spoke to Micheal Hayes from Insurd.
He was very professional and very knowledgeable of the situation and managed the process thoroughly.
Micheal micro managed the policy and navigated through any hidden costs, and still maintaining the company values throughout.
I was very pleased with the price of my policy, and I would highly recommend Insurd to friends and family.
Micheal should be awarded for his hard work and dedication to the business, so well done.
Kind regards
H Dhami

29 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I received excellent service with my insurance product

I received excellent service with my insurance product. The process was handled quickly and efficiently, and the team was helpful, professional, and responsive throughout. Everything was explained clearly, making the experience straightforward and stress-free. I am very pleased with the service and would happily recommend the company to others.

23 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Got quote from online give me price…

Got quote from online give me price £2400 give me reference number can’t pay online says call us when I call them he says the reference number you give can’t find details you need to give me details again then I says ok he take my car details about driving he didn’t ask my name or anything the mean he got my details but want to scam me and after half hour call including hold in between he say the cheapest prices I get £4500 what online quote was £2400 way is so much different saying oh the information missing which council you want work from I put the in now what a joke these guys never ever recommend company who scam you like this 👎🏼

28 september 2026
Review zonder uitnodiging
Logo insurd

Antwoord van insurd

Hello,

We understand how frustrating it is to see a price increase between an initial online estimate and a final telephone confirmation, and we appreciate the opportunity to explain what happened.

Insurers base their pricing on verified risk details. An online quote assumes all information provided is complete. However, if details such as an undeclared fault claim come to light or licence details are verified during the phone call, insurers will update the premium accordingly.

Our team spends time going through these checks precisely to make sure your cover is 100% valid, ensuring an insurer won’t cancel a policy or refuse a payout if you need to make a claim.

We are sorry for the disappointment this price adjustment caused. If you would like us to review other options, please contact us directly at hello@insurd.co.uk

Beoordeeld met 5 van de 5 sterren

Very good company

Had an amazing experience with this company very professionally dealt with and helped me where needed with advice by Chloe and Ashley. Highly recommended.

25 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was very impressed with the…

I was very impressed with the professionalism of Cameron at this company. He made the whole experience of purchasing my taxi insurance so easy and I would definitely recommend

24 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’m pleased with how my issue was…

I’m pleased with how my issue was handled in the end. After I raised my concerns, the broker looked into the matter and resolved the problems with my policy.
I appreciate the fact that they listened to my concerns and took action to put things right. The matter has now been sorted, and I’m happy with the outcome.
Thank you to the team for resolving the issue.
Make my review warmer

22 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Insured is a specialist car insurance…

Insured is a specialist car insurance provide, their staff are professional. The name of the agent that attended to me is Lauryn Lyons she very smart and calm. Thank you for your professionalism.

18 september 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Price increases

I gave them full information including my driving license but they increase price what they showed me online by £100 which disappointed me actually.

10 september 2026
Review zonder uitnodiging

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