Thanks for all that Charley has done for me,from the 1st initial application, to the process of the card, and then kept me updated throughout the process, until my card arrived, amazing asset to y... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I speak with Lynzie on a regular basis regarding our business needs that can change frequently. Lynzie is always very helpful and will find me the information I need. Excellent customer service.
Dealt with Luka whilst getting the fuel card, he was really friendly and knowledgeable on the product. He also kept in touch if we needed any assistance and answered any questions we had. Thank you!
Initial contact was very good, Ellis being helpful and prompt with replies. Now the hook has been cast and I'm 'hooked' it's not so good. The Dashboard is rather poor and not particularly intuitive. I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
If you’re looking for fuel cards that can save your business both time and money, the InterFuels fuel cards are the ideal option.
Contactgegevens
Baltic Street, TS25 1PW, Hartlepool, Verenigd Koninkrijk
- 0330 005 0055
- sales@interfuels.co.uk
- interfuels.co.uk
4,1
Goed
410 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Cost me an extra 20% on my fuel!
Used the locator on Interfeuls website to locate my nearest station.
Filled up at a cost of £55.00 at the pump.
Paid using the fuel card, expecting to see a saving when the invoice arrived.
Invoice arrived for £55.00 + 20% VAT = £66.00
Was told by Lorrain "The site locator will show you all sites which accept your card, For unleaded fuel our price is only valid with Texaco.", yet the locator shows the Texaco logo for the station that I used.
So, instead of trying to save money, I've ended up spending and extra 20%...
Avoid like the plague...
22 juli 2026
Review zonder uitnodiging
Antwoord van InterFuels
We’re sorry to hear about your experience and understand the confusion around the amount shown at the pump compared with your invoice.
We want our pricing and site information to be as clear as possible.
Please get in touch with our team so we can review the transaction and station used, and provide a full explanation.
Choice of fuel stations is not great on…
Choice of fuel stations is not great on Interfuels Access+ card.
20 juli 2026
Antwoord van InterFuels
Thanks for your feedback. We understand that having a good choice of fuel stations is important, and we appreciate you sharing your experience with the Access+ card. We’ll take your comments on board.
Initial contact was very good
Initial contact was very good, Ellis being helpful and prompt with replies. Now the hook has been cast and I'm 'hooked' it's not so good. The Dashboard is rather poor and not particularly intuitive. Info states to allow up to 2 hours for a 'top up' to clear, what it doesn't say is that a top up made mid afternoon on a friday will not clear until the following Monday so unable to use card over the weekend. Other niggles that I will not mention on open forum but overall not a promising start.
13 juli 2026
Antwoord van InterFuels
Thank you for the honest feedback. We’re pleased Ellis made a positive first impression, but we’re sorry the experience since then hasn’t met the same standard.
We appreciate your comments regarding the dashboard and top-up times, and agree this information needs to be as clear as possible. We’d also welcome the opportunity to discuss the other issues you’ve experienced directly and see how we can help.
– The Interfuels Team
Cheaper than my previous fuel Card…
Cheaper than my previous fuel Card company by at least 10p. Always a friendly and helpful experience. My account manager is always there to sort any issues or Questions. Thank you Leoni, and thank you Inter Fuels for finally saving me money at Pump!
30 juni 2026
Antwoord van InterFuels
Thanks for the great feedback. It’s good to hear you’re seeing a real saving at the pump and receiving the support you need. We’ll be sure to pass your kind words on to Leoni.
Amazing service from the beginning and…
Amazing service from the beginning and throughout!!
I spoke to Ellis from the beginning, having one dedicated person throughout everything is exactly what I was looking for, someone who can answer my emails/ calls and pick up exactly where we left off. Ellis’s care and attention to details is a breath of fresh air, he answered every question, no matter how small or stupid it may have been, which such honesty and integrity I would recommend him to anyone that wants to deal with Interfuels!!!
Ellis is such a credit to the company!
2 juli 2026
Review zonder uitnodiging
Antwoord van InterFuels
Thank you for the lovely feedback. It’s great to hear Ellis has provided such consistent and helpful support throughout your experience with us. We’ll make sure your kind words are passed on to him.
We really appreciate the recommendation and look forward to continuing to support you.
Stay well clear of this company fuel…
Stay well clear of this company fuel card haswnt worked for over 5 days that I topped up still not working and with helding my money on the account
24 juni 2026
Antwoord van InterFuels
We’re sorry to hear about the issues you’ve experienced with your card and understand how frustrating this must be.
We’d like the opportunity to look into what has happened with your top-up and account balance. Please contact our team directly with your account details so we can investigate this and work to get it resolved.
Super easy to set up
Super easy to set up. Thomas was so helpful and answered all my questions clearly.
26 juni 2026
Antwoord van InterFuels
Thanks for the great feedback. We’re pleased to hear the setup was straightforward and Thomas was there to answer all your questions. We’ll be sure to pass your comments on to him.
There was a long delay with the cards…
There was a long delay with the cards for an unknown reason
Charly did keep in touch and we did eventually get the cards. However this happened to co incide with a school holiday when we didn't need as much fuel ( sraff off & customers away on holiday too ) However, Charles, kept pursuing the elusive cards , and anyway for all I know it was probably an administrative error on my part
THANKS to Charly & Inter fuels
PS Rest of business transactions have been ACE and without any problems whatsoever.
23 juni 2026
Antwoord van InterFuels
Thanks for your patience and understanding while the cards were on their way. We’re glad Charley kept you updated throughout and that everything else has been running smoothly since. We’ll be sure to pass your kind feedback on to Charley.
Very easy to deal with
Very easy to deal with, easy to sign up and nice dashboard. Decent savings too.
16 juni 2026
Antwoord van InterFuels
Thanks for the great feedback. We’re pleased you found the setup straightforward, the dashboard easy to use, and most importantly, that you’re seeing some good savings.
Charley was a STAR!!
I had an excellent experience working with Charley Robson at InterFuels. From start to finish, Charley was professional, knowledgeable, and incredibly helpful. Her communication was clear and prompt, and she went above and beyond to ensure everything ran smoothly.
What stood out most was her attention to detail and genuine commitment to providing outstanding customer service. Charley was always approachable, responsive, and willing to answer any questions, making the entire process straightforward and stress-free.
It's refreshing to work with someone who combines expertise with such a personable and reliable approach. I would highly recommend Charley Robson and InterFuels to any business.
19 juni 2026
Review zonder uitnodiging
Antwoord van InterFuels
Thank you for taking the time to leave such detailed feedback. It’s great to hear Charley made the whole process straightforward and provided such helpful, attentive service throughout.
We’ll make sure your kind words are passed on to her, and we really appreciate the recommendation.
Customer service team very friendly and…
Customer service team very friendly and helpful, can’t fault
2 juni 2026
Antwoord van InterFuels
Thank you so much for taking the time to review us! It is fantastic to hear that our team delivered such friendly and helpful service. We truly appreciate your support and look forward to looking after you and your business in the future. Best regards, InterFuels
Charley Robson was amazing and helped…
Charley Robson was amazing and helped me and my business so much..
She is a credit to any business she works at
9 juni 2026
Review zonder uitnodiging
Antwoord van InterFuels
Thank you so much for the great review! We are absolutely thrilled to hear that Charley made such a positive impact and provided valuable support to you and your business. Best regards, InterFuels
Antwoord van InterFuels
Thank you so much for the fantastic review! We are delighted to hear that our team was helpful and quick to get the job done for you. Providing fast, efficient service is always our top priority.
Antwoord van InterFuels
Thank you for the excellent 5-star review! We are thrilled to hear that you had a great experience with our team overall. Your support means a lot to everyone here at InterFuels.
Leoni was very helpful and thorough and…
Leoni was very helpful and thorough and made signing up very easy
Price on unleaded petrol is high but the diesel price was good last week
2 juni 2026
Antwoord van InterFuels
Thank you for sharing your experience! We are absolutely delighted to hear that Leoni made the sign-up process so easy, thorough, and helpful for you. We will make sure she gets a huge shout-out from the team.
We appreciate your feedback regarding fuel prices as well. While the unleaded market has been tough, we are glad you were able to take advantage of our competitive diesel pricing last week. Because fuel markets move so quickly, we always work hard to secure the best possible weekly rates for our customers.
Excellent service product as described…
Excellent service product as described very easy process and extremely helpful all the way through the process, well worth it.
2 juni 2026
Antwoord van InterFuels
Thank you so much for the fantastic review!
We are delighted to hear that you found the process easy and that our team was extremely helpful every step of the way. Hearing that our cards were exactly as described and worth it completely makes our day.
Superb service / pricing!
Superb service by Chloe, Barbara and Lesley! Interfuels have been excellent from day one. Very easy to get in touch with our account manager, super quick responses (email and phone), and simple processes throughout. Weekly pricing is communicated well, and it works out that Interfuels are actually cheaper than our previous supplier too (Allstar). No fees, no hidden charges, just simple weekly pricing which is very competitive. The overall level of service by the team at Interfuels has just been superb! Genuinely glad we changed suppliers. Thank you.
11 mei 2026
Review zonder uitnodiging
Antwoord van InterFuels
Thank you so much for taking the time to share your experience with Interfuels.
I will absolutely pass your kind words along to Chloe, Barbara, and Lesley. They will be thrilled to hear that their quick responses and support have made such a positive impact on your business.
We designed our processes and weekly pricing to be as simple, transparent, and competitive as possible. Knowing that we are delivering on that promise - and saving you money - completely makes our day.
We are glad to have you on board with us too! Thank you for choosing Interfuels.
Antwoord van InterFuels
Thank you for sharing your feedback. We are very sorry to hear you felt caught off guard by extra charges. We aim to be completely transparent with our pricing, and it is never our intention to mislead our customers.
We would like to look into this specific issue for you right away. Please reach out with details of which stations or fuels you were charged extra on, so we can investigate and find a solution.
Antwoord van InterFuels
Thank you so much for the wonderful review! We always aim to provide friendly and reliable support, so it is fantastic to hear that our team was quick to help you out.
Antwoord van InterFuels
Hi
Thanks for your feedback - we’re really glad to hear you’re satisfied with the service.
– The InterFuels Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.