Thanks for all that Charley has done for me,from the 1st initial application, to the process of the card, and then kept me updated throughout the process, until my card arrived, amazing asset to y... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Initial contact was very good, Ellis being helpful and prompt with replies. Now the hook has been cast and I'm 'hooked' it's not so good. The Dashboard is rather poor and not particularly intuitive. I... Toon meer
Bedrijf heeft geantwoord
I speak with Lynzie on a regular basis regarding our business needs that can change frequently. Lynzie is always very helpful and will find me the information I need. Excellent customer service.
There was a long delay with the cards for an unknown reason Charly did keep in touch and we did eventually get the cards. However this happened to co incide with a school holiday when we didn't... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
If you’re looking for fuel cards that can save your business both time and money, the InterFuels fuel cards are the ideal option.
Contactgegevens
Baltic Street, TS25 1PW, Hartlepool, Verenigd Koninkrijk
- 0330 005 0055
- sales@interfuels.co.uk
- interfuels.co.uk
4,1
Goed
411 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van InterFuels
Hi
Thanks for your feedback - we’re really glad to hear you’re satisfied with the service.
– The InterFuels Team
Easy to set up account
Easy to set up account, friendly helpful staff on phone, make managing our fuel bills so much easier.
6 mei 2026
Antwoord van InterFuels
Hi there
Thanks so much for the feedback. It’s great to hear that the account was easy to set up, and that your fuel management is simplified. We’re especially glad to hear the team made the signup process smooth and efficient - we’ll be sure to pass on your kind words.
- The InterFuels Service Team
Great company to use.
Great company to use.
Customer service is excellent.
Anika was very helpful and made the customer journey easy.
8 april 2026
Review zonder uitnodiging
Antwoord van InterFuels
Thank you for the great feedback. We're really pleased to hear you’ve had a positive experience with us and particularly Anika. We'll pass on your thoughts.
– The InterFuels Team
Charley really went above and beyond in…
Charley really went above and beyond in providing the information I needed to be confident in choosing Intersave for the company I work for.
16 maart 2026
Review zonder uitnodiging
Antwoord van InterFuels
Hi,
Thanks so much for the fantastic feedback. We're delighted to hear Charley was so helpful, and we'll be sure to pass your kind words on to her.
– The Interfuels Team
No problems in setting up account
No problems in setting up account, receiveing cards and pins. Receiving the weekly price updates
4 maart 2026
Antwoord van InterFuels
Thanks for the feedback. We're really pleased to hear everything was smooth from setup through to receiving your cards and weekly updates.
– The InterFuels Team
Antwoord van InterFuels
Hi
Thanks for your feedback - we’re really glad to hear you’re satisfied with the service.
– The InterFuels Team
Really nice company to do business…
Really nice company to do business with. Listen to what you require for your business and provide what you need. Great communications weekly on the rates you will be paying that week.
4 maart 2026
Antwoord van InterFuels
Thank you for the great feedback. We're really pleased to hear you’ve had a positive experience with us and that the weekly rate updates are helpful for your business. We appreciate you taking the time to share your thoughts.
– The InterFuels Team
We opened an account and we were asked…
We opened an account and we were asked to put down a bond. We used the card only twice and the limit on the cards was reduced without informing us. We tried using the cards again and the cards were declined at the forecourts. Called to check and we were advised that the limit was £45.00. Tried to use them again by putting in £39.12 and the card was declined. Bad service and we were very disappointed. We asked to close account.
17 februari 2026
Review zonder uitnodiging
Antwoord van InterFuels
We’re sorry to hear about your experience and understand how frustrating it must have been to have your card declined at the forecourt.
Credit limits can sometimes be adjusted based on account activity or internal checks, but we agree this should always be clearly communicated. We appreciate you bringing this to our attention and apologise for the inconvenience caused.
If you’re open to it, we’d be happy to review what happened with your account and provide a full explanation. Please feel free to contact our team directly so we can look into this for you.
– The InterFuels Team
Started off with great pricing
Started off with great pricing, best in market place, last few weeks not competitive enough for me!
19 februari 2026
Review zonder uitnodiging
Antwoord van InterFuels
Hi David
Thanks for your honest feedback. We're glad to hear the pricing worked well for you initially, and we understand that fuel prices can fluctuate week to week depending on the market and locations used.
We’d be happy to review your account to see if there’s a more suitable option for where you typically fill up. Please feel free to get in touch with our team and we’ll gladly take a look.
– The InterFuels Team
Fueled at my local Sainsbury's petrol…
Fueled at my local Sainsbury's petrol station for £60. Received an invoice for £66. That was my first and last time I used their fuel card. I wasted my time .
3 februari 2026
Antwoord van InterFuels
We’re sorry to hear about your experience and understand how frustrating that must have been. The difference you’ve mentioned may be due to site-specific pricing or a surcharge, but we’d really like to review this properly for you.
Please contact our team with the details so we can investigate and provide a full explanation. We’re always happy to look at ways to ensure you’re on the most suitable option for where you fill up.
Thank you for raising this.
– The Interfuels Team
The perfect company for fuels card
The perfect company for fuels card
The best prices
21 januari 2026
Antwoord van InterFuels
Hi there
Thanks for the great review, we're really glad to hear you're happy with the prices and service.
– The InterFuels Team
Saved us a small fortune!
Great at making savings for our company......Thanks to Lynzie, a star!
13 januari 2026
Antwoord van InterFuels
Hi,
Thanks so much for the fantastic feedback. We're delighted to hear we've helped save your company money, and we'll be sure to pass your kind words on to Lynzie. She really is a star.
– The Interfuels Team
A local firm who stepped in smoothly…
A local firm who stepped in smoothly and professionally when our previous fuel card Company went bust. Hassle free from start to finish, would highly recommend.
4 september 2025
Antwoord van InterFuels
Hi Mark
Thank you for the great feedback. We're really glad we could step in and support you during a tricky time. It’s great to hear the process was smooth and hassle-free, we truly appreciate the recommendation.
– The Interfuels Team
Card has only managed to work once in…
Card has only managed to work once in four attempts. Despite numerous phone calls in an attempt to find the issues, we the customer have requested a new card and if this doesn’t work the account will be closed. This went wrong from the start
31 december 2025
Antwoord van InterFuels
Hi
We’re really sorry to hear about the issues you’ve had with your card - that’s not the experience we want any of our customers to have. It’s clear this has been frustrating, and we appreciate you giving us the chance to put things right.
We understand you’ve requested a replacement card, and we’ll be monitoring the outcome closely to ensure it works as it should. If there’s anything more we can do in the meantime, please don’t hesitate to reach out directly.
Thank you for your patience so far, and again, sincere apologies for the trouble.
– The Interfuels Team
Happy so far with the service
Charley was quick to respond to my questions and had the account opened a short time later
10 december 2025
Review zonder uitnodiging
Antwoord van InterFuels
Hi Gordon
Thanks for the great feedback. We're really pleased to hear Charley was quick to respond and got everything set up smoothly for you, we’ll be sure to pass on your kind words.
- The InterFuels Team
Great service but some additional charges I was not made aware of.
I was fed up with my existing fuel card providers including additional fees that I didn't agree to and I was looking for a more straightforward and clear pricing solution. I dealt with Anika who was always willing to help and responded to calls and e-mails promptly and efficiently. She was brilliant.
My only issue has been that the pricing is not perhaps as straightforward as I was led to beleive. Since signing up I have found out that some filling stations have additional "surcharges" of between 1.25% and 4.0% of your fuel and it is really not clear from the eroute APP which carry surcharges, and which don't.
Again, Anika has been brilliant in addressing my concerns, but I should have been made aware of these surcharges before, and the eroute APP needs to make it clearer where surcharges will apply so consumers can be properly informed.
12 november 2025
Antwoord van InterFuels
Hi Paul
Thank you for your honest and detailed feedback. We're really pleased to hear that Anika provided such great support - we’ll make sure your kind words are passed on to her.
We also appreciate you raising the issue around surcharge transparency. While some sites do apply a surcharge, we agree it should be clearer in the e-route app which locations this applies to. Your comments are extremely valuable, and we’ll feed them back to help improve both our communication and the user experience going forward.
Thanks again for sharing your experience and for giving us the opportunity to improve.
- The InterFuels Service Team
Flexible fuelcard
The fuelcard I received appears to work well, affording my business significant savings at the pump for both diesel and petrol, and there is no standing charge. The signing up process was made straightforward by the helpful and efficient staff member, Charley, who dealt with my application.
18 november 2025
Antwoord van InterFuels
Hi there
Thanks so much for the detailed feedback. It’s great to hear that the card is working well for both diesel and petrol savings, and that the no standing charge is adding further value for your business. We’re especially glad to hear Charley made the signup process smooth and efficient - we’ll be sure to pass on your kind words.
- The InterFuels Service Team
Great price at pump compared to other…
Great price at pump compared to other suppliers.
Really good invoicing structure & overall really good experience of dealing with this company.
15 november 2025
Review zonder uitnodiging
Antwoord van InterFuels
Hi Mark
Thanks for the great feedback. We're glad to hear you’re seeing the benefit at the pump and that our invoicing setup is working well for you. It’s great to know you’ve had a positive overall experience with us.
- The InterFuels Service Team
We have only just starting using…
We have only just starting using Interfuels & the first garage we try are now saying they no longer except
this card even though it is on the link
12 november 2025
Antwoord van InterFuels
Hi there
Thanks for bringing this to our attention. We're sorry to hear about your experience at the garage - that’s definitely not the start we want you to have.
Site acceptance can occasionally change, but if a location is still showing on our network link, we’d like to investigate and update it if needed. Please reach out to our support team with the garage details, and we’ll look into it right away.
We appreciate your patience and look forward to getting this sorted for you.
- The InterFuels Service Team
Very proactive staff dealt really…
Very proactive staff dealt really efficiently with all aspects of setting up the fuel card account - will recommend Interfuels without hesitation from now on!
4 november 2025
Antwoord van InterFuels
Hi there
Thanks so much for the great feedback. We're really pleased to hear our team made the setup process smooth and efficient for you. It means a lot to know you'd recommend us, we truly appreciate it.
- The InterFuels Service Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.