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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great quality and easy to put together although it would be easier if it came with a little spanner 🔧 to tighten the handles , but it's lovely 😍 Arrived in 3 days and that's after a weekend so ver... Toon meer

Beoordeeld met 5 van de 5 sterren

Kept up to date with, delivery, Delivery right on time. Scooter lovely, as described n perfect for my needs. Lightweight n easy to assemble

Beoordeeld met 5 van de 5 sterren

Easy to order. Got advice when needed. Arrived quickly and in good condition. Recommend company & Roma Dallas DX scooter

Beoordeeld met 4 van de 5 sterren

To be honest, I was very impressed with Invamed. Scooter arrive one day after ordering it. And the scooter itself is lovely. They 9nly miss out on five stars because the scooter was a pain to assemble... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Geschreven door het bedrijf

Invamed has been established since 1970 and is considered to be one of the UK’s leading manufacturers and suppliers of mobility and rehabilitation products. The company is dedicated to improving the quality of life for its customers and providing them with the tools they need to live independently. Invamed is a brand within Roma Medical and is specialized in the design, development, and manufacture of a wide range of mobility aids including power wheelchairs, manual wheelchairs, mobility scooters, and other related products. Invamed products are known for their durability, comfort, and ease of use, making them an excellent choice for anyone looking for a reliable mobility aid. In 2020, Invamed.co.uk was launched during the Covid-19 pandemic, to provide customers with an easy and convenient way to shop for mobility aids and medical equipment. The website offers a wide range of products, including power wheelchairs, manual wheelchairs, mobility scooters, and other related products, along with detailed product information, images, and customer reviews to help shoppers make informed decisions. Invamed’s customer service team is available to answer any questions and provide support to customers throughout the purchase process. With a wide range of products, competitive prices, and excellent customer service, Invamed.co.uk is quickly becoming one of the leading online retailers of mobility aids and medical equipment. In conclusion, Invamed, a trading name of Roma Medical, is a reputable brand that offers a wide range of mobility aids and medical equipment. With a history of providing high-quality products and excellent customer service, Invamed is a trusted name in the industry. With the launch of Invamed.co.uk, customers can now easily shop for mobility aids and medical equipment from the comfort of their own home. The website offers a wide range of products, competitive prices, and excellent customer service, making it a convenient and reliable choice for anyone in need of mobility aids or medical equipment.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

350 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 4 van de 5 sterren

Easy to order online

Easy to order online, quick despatch although Fedex didn't deliver until 3 days after they were supposed to deliver but not Invameds fault.

10 december 2025
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Consultant from Romq came with scooter already iunpacked abd ready for.use. He was excelllent explaining how to operate the scooter and did not leave until I knew how to operate and dismantle the scooter. Wpuld highly recommend Invamed to my friends and families.

10 december 2025
Beoordeeld met 1 van de 5 sterren

Denver plus mobility scooter latest less than a year old bought in 2024 …

Mobility scooter lasted less than a year had problem from date of receiving the denver plus the company is not interested in their customers item not fit for purpose apparently dont go down drop kerbs is the explanation we go told and then told we had damaged it deliberately definitely not the case

30 november 2025
Review zonder uitnodiging
Logo Invamed

Antwoord van Invamed

Thank you for taking the time to share your experience. We are very sorry to read that you are dissatisfied with your Denver Plus mobility scooter and with the support you feel you received.

This is not the level of service we aim to provide, and we take concerns regarding product performance and customer care very seriously. If there has been any misunderstanding regarding the use of the scooter or the assessment of the issue, we would welcome the opportunity to review this in more detail and ensure the matter is handled fairly and thoroughly.

We would encourage you to contact our customer service team directly - 01656 674488, quoting your order details, so that we can review the history of the scooter, any reported faults, and the advice given, with the aim of reaching an appropriate resolution.

Thank you again for bringing this to our attention. We genuinely value customer feedback and the opportunity to improve.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. From browsing to delivery was smooth. The scooter arrived in 2 days and is well worth the price asked, I love it!!

4 november 2025
Beoordeeld met 1 van de 5 sterren

Hi I have not received my order for…

Hi I have not received my order for burgundy red colour touch up paint which was ordered on 29th September if this is the service you give I will buy elsewhere

29 september 2025
Logo Invamed

Antwoord van Invamed

Hi Mr Rankine,

We’re very sorry to hear you haven’t received your burgundy red touch-up paint yet. Unfortunately, we’ve been experiencing difficulties securing new stock of this particular colour, which has caused a delay in fulfilling your order.

Please contact our Customer Services team at your earliest convenience so we can arrange a full refund for you right away. You can reach us by phone at 01656 674488, and we’ll make sure this is resolved as quickly as possible.

We sincerely apologise for the inconvenience and appreciate your patience and understanding.

Kind regards

Beoordeeld met 5 van de 5 sterren

Fast

Fast, efficient and friendly service. Used my Roma Denver scooter today for the first time. It is a bit heavy and someone elderly or physically disabled would struggle loading it into a car. Having said that, it is a great scooter, very smooth, easy to use and I got so many comments about the colour, I have the orange one. Fantastic price, would highly recommend.

3 oktober 2025
Beoordeeld met 5 van de 5 sterren

I ordered Roma Dallas Mobility Scooter…

I ordered Roma Dallas Mobility Scooter online and rang them direct with various questions. The staff were extremely helpful and knowledgeable. Scooter arrived and grandson put together. It is a beautiful machine. Very robust, comfortable and easy to operate. A great value for money buy !

2 oktober 2025

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