Outstanding service. Knowledgeable staff and super helpful. Placed an order on a Saturday afternoon and my tricycle arrived the following Thursday. Amazing. Extremely well packed in a very strong box... Toon meer
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Having arrived at the Jorvik Southampton showroom apprehensive about whether I could control an electric trike and not be a danger on the roads, I was reassured by Terry who gave calm and helpful advi... Toon meer
Bedrijf heeft geantwoord
I am very happy with my trike. It did take 3mths to arrive and then I had to wait a further 3 days for the rom pedals to be able to ride it which could have been delivered at any point within the l... Toon meer
Bedrijf heeft geantwoord
After having been unwell for 6 years with balance issues and unable to walk any distance I seen an averted for a E trike and being a cyclist over the years I bought one with 2 batteries so I started... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The UKs leading Adult Tricycle Brand. Jorvik Tricycles is born out of love. When James Walker’s father, Stuart, was diagnosed with Parkinson’s disease, a tricycle was the best option for him to continue cycling. However, the market was limited, and the choices that did exist were outdated and expensive. The first ever Jorvik Tricycles trike was built to help James’ dad continue doing what he loves and so that mission continues – now focusing on supporting other people and their families who are looking for a reliable, aesthetically pleasing and affordable tricycle to help them keep their independence.
Contactgegevens
North unit Millfield Industrial Estate, YO19 6NA, York, Verenigd Koninkrijk
- 01904405338
- info@jorviktricycles.com
- www.jorviktricycles.com
4,7
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Personal service above all
Personal service above all, from the people actually doing the job, sounds much better than having it done at home by an independent 'agent', and making the double journey, to bring and collect the etrike, worthwhile.
27 april 2026
Antwoord van Jorvik Tricycles of York Ltd
Thank you for your feedback — we really appreciate it.
We completely agree that having the work carried out by the people who actually build and prepare the trikes makes for a much more personal experience. It also gives us the opportunity to ensure everything is set up correctly and tailored to you before you head home.
We’re very pleased to hear that you felt the journey was worthwhile, and we hope you continue to enjoy every ride on your eTrike.
Had a very good experience with Jake at…
Had a very good experience with Jake at the Southampton premises. He was very well informed and helpful. Heshowed real ampathy with our circumstances and gave great advice. Well Done Jake
30 april 2026
Review zonder uitnodiging
Antwoord van Jorvik Tricycles of York Ltd
Thank you so much for your kind feedback.
We’re delighted to hear that you had such a positive experience with Jake at our Southampton premises. He always strives to provide helpful, knowledgeable support, so it’s wonderful to hear that his advice and understanding made such a difference to you.
I’ll be sure to pass your lovely comments on to him — he’ll really appreciate them.
Thank you again for taking the time to share your experience.
Kind regards,
I am very happy with my trike
I am very happy with my trike. It did take 3mths to arrive and then I had to wait a further 3 days for the rom pedals to be able to ride it which could have been delivered at any point within the last 3mths. Felt email communication was a bit slow with generally having to wait for 2-3 days for a reply and chasing up emails.
However like I said the trike is great and the help James gave us with videos and calls to help with setting up the pedals etc was first class. Absolutely loved my first ride if not a tad scary, she goes fast!!
Build quality is fantastic, shes very sturdy.
Ps her name is Helga
27 april 2026
Antwoord van Jorvik Tricycles of York Ltd
Thank you so much for your lovely feedback.
We’re delighted to hear that you’re very happy with your trike and that you enjoyed your first ride — even if it was a little scary! They certainly can pick up some speed. We also absolutely love the name Helga!
I do sincerely apologise for the delays you experienced, both with the delivery timeframe and the ROM pedals, as well as the slower email communication. Your comments are appreciated and will be taken on board so we can continue improving our service.
I’m very pleased to hear that James was able to support you with the setup and provide helpful videos and calls along the way. I’ll be sure to pass your kind words on to him.
Thank you again for your patience and support. We wish you many happy miles with Helga!
James was so helpful using his own…
James was so helpful using his own mobile to help me connect my front light to my JMT11
I thank you so much
Kind regards Geoffrey Barham
1 mei 2026
Antwoord van Jorvik Tricycles of York Ltd
Thankyou ill pass your feedback on .:)
Antwoord van Jorvik Tricycles of York Ltd
Thank you for your kind words! We're delighted to hear you're so pleased with your trike. Sam will be thrilled to know he was able to help make the experience a positive one. Wishing you many happy miles ahead!
Team Jorvik
Antwoord van Jorvik Tricycles of York Ltd
Thankyou for such a lovely review .
Having arrived at the Jorvik…
Having arrived at the Jorvik Southampton showroom apprehensive about whether I could control an electric trike and not be a danger on the roads, I was reassured by Terry who gave calm and helpful advice and got me riding. He has great experience of all things bike and cyclist and was able to work out which trike would suit me best. They have an impressive range of e-trikes there to try out on a well setup safe indoor track, so it’s perfect for getting that absolutely vital opportunity to ‘try before you buy’ - and quite fun too. Thank you Terry.
7 mei 2026
Review zonder uitnodiging
Antwoord van Jorvik Tricycles of York Ltd
Thank you so much for your wonderful review.
We completely understand how daunting trying an electric trike for the first time can feel, so we’re delighted to hear that Terry helped put you at ease and gave you the confidence to get riding safely. His knowledge, patience and passion for helping customers find the right trike really do make a huge difference.
We’re also pleased you enjoyed the opportunity to try a range of e-trikes on our indoor test track — we truly believe that being able to “try before you buy” is one of the most important parts of choosing the right tricycle.
Thank you again for taking the time to share your experience and we hope you enjoy many happy miles on your trike.
Best wishes,
The Jorvik Team
Outstanding service
Outstanding service. Knowledgeable staff and super helpful. Placed an order on a Saturday afternoon and my tricycle arrived the following Thursday. Amazing.
Extremely well packed in a very strong box attached to a wooden pallet. Delivery drivers very careful and placed it in my front garden. Unboxed and assembled in less than and hour! Thank you to the team at Jorvik Tricycles for making the whole experience so pleasurable.
27 april 2026
Antwoord van Jorvik Tricycles of York Ltd
Thank you for your wonderful review. We’re delighted to hear your tricycle arrived quickly, safely packed, and was easy to assemble. It’s great to know our team helped make the whole experience so pleasurable. We really appreciate your kind words and hope you enjoy many happy rides on your Jorvik tricycle.
Team Jorvik
Thank you everyone at jorvik including…
Thank you everyone at jorvik including Sam and the kind man who called me to help sort my front light out,
6 mei 2026
Antwoord van Jorvik Tricycles of York Ltd
Thankyou I will pass your lovely feedback to Sam
Drakka II
I went to to try out a drakka 2 at southampton show room had a great time, staff were very helpful before i left i bought one.
5 mei 2026
Review zonder uitnodiging
Antwoord van Jorvik Tricycles of York Ltd
Thank you for your fantastic review! We're delighted to hear you had such a great experience at our Southampton showroom. It’s great to know the team were helpful and that you enjoyed the Drakka II so much you decided to take one home. We really appreciate your support and hope you have many amazing adventures with it!
Very good staff when Gary tried the freedom…
The staff when Gary tried the freedom were very good payments got a bit mixed up and delivery time could be more detailed ie you will have it in thee days and not the date it leaves jorvok
We are very pleased with the trike
27 april 2026
Antwoord van Jorvik Tricycles of York Ltd
Thank you for your feedback—we really appreciate you taking the time to share your experience.
We’re delighted to hear that our staff looked after Gary well when he came to try the Freedom trike, and that you’re pleased with the trike overall—that’s great to hear.
We’re sorry for the confusion around the payments and appreciate your suggestion regarding delivery updates. Clearer communication on delivery timing is something we’re always working to improve, so your feedback is genuinely helpful.
If there’s anything further we can do for you, please don’t hesitate to get in touch. Wishing you many happy miles on your trike!
Problem sorted very quickly
Quick and easy understanding of the issue via face to face WhatsApp chat and the spares to rectify immediately sent and, to my surprise, discounted..
24 april 2026
Antwoord van Jorvik Tricycles of York Ltd
Thank you for your kind feedback!
We’re really pleased we could get the issue sorted quickly for you and that the WhatsApp video chat made things easy to diagnose. It’s great to hear the replacement parts arrived promptly—and we’re glad the discount was a nice surprise too.
If you need anything else, we’re always here to help. Enjoy your rides!
Thank you for helping me
Thank you for helping me
Thanks to Emma we managed to purchase part replacement to fix bike after someone stole battery and damaged our trike
22 april 2026
Antwoord van Jorvik Tricycles of York Ltd
Thank you for your review—we’re really glad we could help.
We’re sorry to hear about the theft and damage to your trike, that must have been very frustrating. It’s great to hear that Emma was able to support you in getting the right replacement parts sorted quickly.
If you need anything further, please don’t hesitate to reach out. We hope you’re back up and riding smoothly again soon.
Big thanks to Evie
Big thanks to Evie,
She managed to arrange a replacement battery to get out to us down in Leicester for the next day, when we called them mid afternoon
28 april 2026
Review zonder uitnodiging
Antwoord van Jorvik Tricycles of York Ltd
Thank you for your great feedback!
We’re so pleased Evie was able to step in and arrange a replacement battery for next-day delivery—especially after your mid-afternoon call. We know how important it is to get you back up and running quickly.
We’ll be sure to pass your thanks on to her. If you need anything else, we’re always here to help!
I travelled for 3 hours from sevenoaks…
I travelled for 3 hours from sevenoaks to test ride the trike and was offered tea or coffee as soon as I arrived. I was shown how to use the trike by a very patient man [unfortunately didn't take his name]
I then rode the trike several times around the test track. Everything was explained to me very clearly.
I received the trike within 8 days and have been out on it for the first time today. A little scary at first - but soon got used to it. Looking forward to lots of adventures.
24 april 2026
Antwoord van Jorvik Tricycles of York Ltd
Hello,
Thank you for taking the time to share your experience with us.
We’re so pleased to hear that you made the journey from Sevenoaks and felt welcomed on arrival. It’s great to know the team took the time to guide you through everything and that you were able to get comfortable with the trike on the test track.
We’re also glad your trike arrived promptly and that you’ve already been out on your first ride. It’s completely normal for it to feel a little unfamiliar at first, but it sounds like you’ve quickly found your confidence.
Wishing you many enjoyable rides and adventures ahead! If you ever need any help or support, please don’t hesitate to get in touch.
Kind regards,
Roy Kennedy
After having been unwell for 6 years with balance issues and unable to walk any distance
I seen an averted for a E trike and being a cyclist over the years I bought one with 2 batteries so I started using it on the towpath untill I got used to it.I nowadays go cycling with my club mates and cover 50 miles at the weekends they are a brilliant bike
21 april 2026
Antwoord van Jorvik Tricycles of York Ltd
Hello,
Thank you so much for sharing your experience with us.
It’s fantastic to hear how the e-trike has helped you get back to cycling after such a long period of difficulty. Going from balance issues to riding regularly—and even covering 50 miles with your club—is genuinely inspiring.
We’re really pleased the trike has made such a positive difference for you, and we hope you continue to enjoy many more miles on it.
If you ever need any support or have any questions, please don’t hesitate to get in touch.
Kind regards,
Antwoord van Jorvik Tricycles of York Ltd
Thankyou :)
Antwoord van Jorvik Tricycles of York Ltd
Thank you for your kind feedback—we really appreciate it. We're pleased to hear you found Jorvik timely and informative to work with, and we look forward to doing business with you again.
A pleasant test run experience. Very friendly and helpful knewhich…
Very friendly and helpful knew which Trike would be best for me. Gave me time to try and to come to a decision without pressure
18 april 2026
Antwoord van Jorvik Tricycles of York Ltd
Thank you for your kind feedback! We’re really pleased to hear you had a relaxed and enjoyable test run experience. It’s important to us that customers feel supported and never pressured, so it’s great to know that came across. Please don’t hesitate to reach out if you need anything further!
Antwoord van Jorvik Tricycles of York Ltd
Thank you for your 5-star review! We're really pleased to hear you were happy with the quick service — it means a lot to us. We look forward to helping you again soon.
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