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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sent my iPod to get the headphone jack replaced. Really easy process and great communication. Would definitely recommend and will be using them again in the future for a few other iPods I have. Thanks... Toon meer

Beoordeeld met 2 van de 5 sterren

At the end of the day the iPod was repaired and the team seem nice. However there are two buts to this. Firstly the repair was poor. The logic board was swapped but all the screws were left out.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I sent my much loved and modified 6th Gen model to Daniel to have the docking port replaced. It was replaced along with a couple of things that the company who carried out the original modification... Toon meer

Beoordeeld met 5 van de 5 sterren

These guys are life savers to an ipod lover. Since Apple gave up on ipods where do you go? So glad I found Daniel and his crew. I sent two classics for repair, one a new battery and one a new hard dri... Toon meer

Bedrijfsgegevens

  1. Electronica reparatieservice

Informatie afkomstig van verschillende externe bronnen

Providing replacement parts and a UK based repair service for the iPod Classic and other models.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

60 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,2

Alle reviews

(60)

13 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I never thought that I would use an unknown source.

I never thought that I would agree to pay money for a service on the internet. My problem was that a neighbours ipod had packed up. I took it to a local Apple repairer who had a look and told me that the disk drive had gone. So, what to do? They gave me a quote, which was high with a solution which sounded very complicated, too complicated for me or for my elderly neighbour. I liked the look of this company because they would not make a charge for examining the problem and they would provide an estimate, to be accepted or not. So I took a chance. The company proved to be very professional, true to its word and satisfied any qualms that I might have about the final outcome and even sent me a photograph of the ipod working. So, all in all a good result at a reasonable cost.
If there should be problems then I am sure that the company will help.

29 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I used the battery replacement service…

I used the battery replacement service offered by this company to have the battery changed on my iPod classic. Not having “lost sight “ of my iPod in the 10 years plus that l have had it, l was anxious and reluctant about sending it away. But having read previous reviews and following the advice given by iPod Parts website l went ahead and posted it “signed for delivery”. I need not have worried, iPod Parts did the job, tested the iPod, complied with my request to return it with the original box, and return it before I went on holiday. Job well done.

21 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top Quality Service

Fortunately I found iPod Parts UK online whilst researching a screen replacement for my iPod Video 80GB (Gen5). I e-mailed the team and received a response shortly after. Daniel was Great - priced up the replacement part and also gave me a quote to do the repair/replacement for me. For an additional £15, it was a "No-Brainer". I sent my iPod off by Special Delivery and within a week, the repair was done and the iPod passed the tests that Daniel carried out. Payment was made online and my iPod is now back in my possession, looking & sounding good.
As the title of this review suggests, the service was Top Quality and I will 100% use & recommend iPod Parts UK to anyone who wishes to revive their old iPods. 10/10 from Me !

8 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing quality of parts

Amazing quality of parts, they sent me two parts a face and backing pate in black, 10/10 quality but beware as glossy plates can collect finger prints. Site quality is a little bit bad

30 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cannot reccommend iPod Parts UK enough

Cannot reccommend iPod Parts UK enough. Good quality parts which were securely packaged. Communication is excellent; fast to respond and very professional. Will definitely be using these folks again!

29 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've used iPod Parts UK twice now to…

I've used iPod Parts UK twice now to repair two iPod Classics and I can wholeheartedly recommend them. Service is very good, costs of services are reasonable and communication with customers always excellent. If either of my Classics breaks down again I would have no hesitation in using them again..

1 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Appalling slow service.

I sent my Ipod classic off for repair on 20 August, sent emails asking for confirmation of receipt. Emailed Daniel on 4 September asking for an update, he confirmed on the 12th that it had been received and looked at. I have sent a few emails asking for an update and received no response at all. I have left 2 voicemail messages. It is the 25th of September and I have received no further response and have no idea when I will receive my Ipod back.
This is appalling service.

Edited 26th September 2019

An email received from Daniel at Ipod repair UK telling me they will not be proceeding with the repair or content restoration, it will be re-assembled and sent back.
Nothing more than that. I have no idea whether it has been repaired and to top it off the content has been wiped.
I suspect this communication was a result of this review. Very unprofessional.
I find this complete lack of communication somewhat frustrating.

Edited 24 October 2019

It's been a month. No sign of my Ipod being returned despite promises it would be. Further chaser email sent asking for my property to be returned to me.

25 september 2019
Review zonder uitnodiging
Logo iPod Parts UK

Antwoord van iPod Parts UK

Customer enquired about repair 9th June, did not send iPod until 20th August.
Customer manages to send 2 emails asking for delivery confirmation then a further 4 emails asking for a return date, not to mention phone calls and voicemails after already being told we are working on the device, who knew they'd be in such a rush after taking over 2 months to send it in?
As it turns out, the repair was more complicated than anticipated, the "damaged charging port" turned out to be pins completed stripped from the board and some liquid damage thrown in too! Not a problem, although we had only quoted for dock replacement we opted to completely replace the customers logic board and backup and restore all of their content (as is required with any board replacement) as they'd made it clear they had no copy. We weren't even changing our quote even though this is a larger, more expensive job.
But of course, as we didn't reply to the barrage of update and timescale requests in time the customer decided to write negative reviews online, then helpfully inform us that the reviews "can be edited after". Unfortunately, we are not interested in providing you a service in exchange for a review so we offered to return the device in the condition it was received and explained we would not be proceeding with any further repair, the customer then falsely updates their review claiming the "content has been wiped", err, no it hasn't? Then a further review update that the iPod has still not been returned, even though they had not replied to our email to arrange a return. We contacted the customer again after this update and managed to get a reply this time and return the device to them over a month ago.
Of course, the customer has not mentioned this in their review, nor the fact that we have told them we have still backed up a copy of their music for them without charge if they need access without the iPod (they said they had no copy). But what do you expect from someone who offers to edit their review in exchange for "good service"? A very selective account. No doubt they'll have something else to say now.
Feel free to let us know if want any more information about this customer.

Beoordeeld met 5 van de 5 sterren

Great service

Daniel was very helpful, did the repair and contacted me by email when the payment didn't go through from my side. I had a pretty tight time frame and he still made it happen. it was great to talk to a real person and not an automated system.

1 juni 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. After several fruitless months, iPod Parts diagnosed and fixed my non-functioning iPod in basically a fortnight. Brilliant.

30 januari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They did a good job

They did a good job of repairing/upgrading my broken iPod to an SSD. Only downside was a relatively long turn around time but this was due to factors outwith their control, with delay in supply of the SSD.

29 december 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy customer

I got in touch to find out if my ipod classic headphone jack could be repaired with a week before I was due to go on holiday.

With a helpful and speedy response I received my repaired device back quicker than promised and would definitely recommend to others as I have done already.
5stars

21 november 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service. I'd kinda given up on my iPod, but iPod Parts replaced the battery and had it returned to me, tested and working perfectly within a week.

Thank you, I really appreciate the great service.

4 oktober 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding service

Superb service. Fast and efficient. Ipod returned fixed within a week. Told me exactly what was needed and did not try adding extras to get more money out of me. Would definitely use again.

26 juli 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very quick and professional service

A very quick and professional service, my beloved I Pod was failing to connect and after advice from the Genius Bar at my local Apple Store was advised to try an on line option. My ignorance led to lots of friendly advice that lead to a full repair, the majority of my files salvaged at what I feel was an affordable price for a device that I use daily.

14 juni 2018
Review zonder uitnodiging

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