iRobust Tech Reviews 125

Camera received as promised, within the time frame suggested during Black Friday and protests! The lack of tracking information was a bit daunting, but they were very quick to respond through the chat service (during working hours) and that was comforting. Satisfied and happy :)

p.s.

I don't usually write reviews but the prices were almost too good to be true, so I'm putting this here to relieve any coffee/red-bull night owl fanatics who might be worried.

Great prices, great service, my product arrived in time. Thebe was especially helpful. I would highly recommend.

Trustworthiness, affordability and speedily delivery of quality product

improve your delivery commitment and employee some professional staff.

presently your staff is rude and lie to the clients.

Placed an order 13 days ago. Order has still not left. Sent 3 emails and 1 voice message. None have been replied to. This is a 29K order. You would think there would be some level of service. I think i've been scammed...

Stay clear of iRobust Tech: I'm still waiting for delivery one month after ordering and paying, with no further communication...

I ordered a Samsung Galaxy S24+ on 19 April 2025, with a promised ETA of around one week. I asked when I could expect delivery on 8 May. They apologised for the delay, blaming their IT company, and informed me that "my camera" shipment will be released the next day. Since then I've heard nothing further from them, and have received no phone.

Adding to my previous review... two weeks later and I still don't have my product. Constant excuses, poor communication. Don't make the same mistake I did, go with a reputable company.

When they finally replied on May 13th, they assured me the order would be dispatched that same day. Yet two days later, there was still no delivery. After another follow-up via live chat, I was told my order had been mistaken with someone else's called 'David'!! I was then informed that the shipment containing my item was delayed due to customs inspections.

As of May 19th, I still have no idea when to expect my order.

Just a follow on from my previous review, I did receive my purchase but 3 days after advertised date. This in itself is not a problem, its the lack of communication and updates that causes an unpleasant experience.

Trustworthy, legit, good communication and very helpful

Happy with my purchase. Good communication and fantastic prices. Highly recommend.

Thebe worked hard to get it all together, and everything worked out fine. I have the lens, for a very good price, and it performs nicely. Thank you and all the best.

My experience was overall good, I had doubts seeing that it's a fairly new store. They could do better with their landline, it makes for a bad experience when you want an update and you can't get them.

Thebe was really helpful in making sure I get my order even though it was a bit late but it eventually arrived. He organised the collection as well out of office hours.

Prices are good. Just need to improve on communication.

The item arrived timeously and well packed.

Service was 10 of 10
Service was top notch, M happy

The service was immaculate!! I needed my order ASAP, the team reassured me that it would arrive and then, a team member, I think his name was Tebo or T (I forgot) he handled my order and made sure I received it on time. Thank you so much!!!!

Price was great. Definitely needs work on the Client experience. Need to keep the Client updated throughout the process instead of having to call in for an update. Take a lesson from Takealot. Thanks

I have ordered and pay for a very expensive camera. Still it was way cheaper compared to other online prices. My order was shipped on the 7th business day and I received it the very next day. I can vow for iRobust Tech to be trust worthy and for the best online prices. Happy days!

The time frame was not met, but I made my purchase during the festive season, which may have attributed to the delay in delivery. Communication could be approved upon, but I'm am very satisfied with my purchase. Samsung S24 Ultra