iRobust Tech Reviews 125

Good service, well priced tech and speedy delivery

While I was sceptical and concerned ordering online from smaller provider, the result was fantastic.

Price was considerably lower by 20%, updates were very good , delivery was within 2 weeks.

Cant believe the result. In fact this is the first time "something to good to be true" was exactly as advertised.

I received my product very quickly, although communication was a problem

I had an excellent experience purchasing a camera. As soon as they opened after the festive season, I received an email update from Thebe about my order and when it was shipped. I received my new camera the day after. Everything is perfect, and it is sealed in its box. I did my research before buying, and the prices are unbeatable, too.

Amazing service and fast

Promised delivery dates were kept. Efficient service and communication great. Really competitive pricing.

I got a good price on my Samsung phone. I received my phone in time and packaged securely.

Parcel was delivered earlier than the expected date, love it

Everything went well. The good were delivered timeously in good condition. What more do you want.

Very helpfull over the phone, I think a tracking system will be great, so we can see when package leaves your warehouse.

When I ordered, the item was in stock with a 5-7 day shipment period. To my surprise, the item had to be ordered and took a long time to arrive. Also, at some point noone was responding to the questions that I was asking regarding delayed delivery.

Great product at a competitive price and effective communication from the sales team.

I am extremely satisfied with the product that I have purchased. It was decently priced. There was quite a delay in the delivery of the item (order was confirmed on 28/11 and I only received it on 13/12). I wouldn't have mind the delay if I was regularly updated on the obstacles in the process.

Communication was a major issue. I never knew where my package was, when it would arrive, if they received my payment, or even if this website was a scam. I eventually received my package five days after they said it would be delivered. Overall, this was a terrible shopping experience, and I will not be using them again for future purchases.

Overall good, was kept informed of the delivery process. Only problem was communication. The phone line was always busy, could not talk to them. Of my emails their was only one reply. Stll waiting for reply on last one asking for copy of invoice.

I placed and paid for my order the 2de of Dec, as of date have not received anything ( 10 days later ). I've mailed a few time, no response, I phoned, can't get a person on the line. I have asked them to cancel the order and refund me as I'm leaving the country the Friday, no response, terrible horrific service. ( no service )

First time I bought an item from this place. Ordered and paid on 2 Dec 2024. Didn't hear anything from them until I called on 9 Dec. They promised shipment on 10 Dec. No shipment notification on 10 Dec and no one answers emails or answers the phone. I really hope to get my item this week. But I will not recommend this supplier at all.

Update: They actually did deliver my item on 11 Dec. However the fact that they were unreachable and didn't answer emails or chats did make it a negative experience. They've acknowledged their shortcomings on my public reviews but still never responded to my emails.
It all worked out so perhaps I'll give them another chance next time.

Thank you Thebe for assisting me, I had some frustrations but you really tried to assist in a professional matter. My parcel is on the way and I really cant wait. Thank you. If they upgrade the way of communication and indicate properly the waiting period then I believe you will get more 5 stars