iRobust Tech Reviews 126

Thank you Thebe for assisting me, I had some frustrations but you really tried to assist in a professional matter. My parcel is on the way and I really cant wait. Thank you. If they upgrade the way of communication and indicate properly the waiting period then I believe you will get more 5 stars

These guys shall be stopped from doing what they do. The way they operate has nothing to do with normal online shopping / selling of goods.
After you purchase you receive email from store+29487464547 AT t.shopifyemail.com
If you intend using shopify you can do direct
iRobust does not have a working phone line and they do not attend to messages on the chat platform.
I feel being scammed and will see how far this will go.
6 days - no trace of goods or any communication

Today 2024-12-19
I owe to add here that my order arrived on the 12/12/24 and iRobust got engaged only after I posted this review. I requested a tax Invoice and was provided with a proforma. Seems like they are not VAT vendors. I hope I am lucky with the goods as I have very little faith in the warranty through iRobust.

Thank you I received my order. Communication between me and Thebe was clear. I recommend Irobust Tech. Kusazoba mnandi

Overall, the service was very good. The only minor hitch was that information I sent to pass on to the courier didn't reach the person making the delivery and it failed the first time. However, this may have had nothing to do with iRobust Tech. The courier co. may not have forwarded the info. If that's excluded, my rating would be 5*. Many thanks!

Communication and feedback

It was nice to talk to someone who could understand me and answer all questions truthfully. Everything was explained in detail from the origin of the products right to delivery and guarantees. Service you rarely find in this country.

Great Service, delivery was a little longer than expected.

Thebe was very helpfull and convinced me to buy at the cheapest place.

I am trying to return a faulty product, but there has been very little communication regarding my camera that I spent so much on with iRobust Tech.

Kept me informed regarding my purchase order. Price of product was the cheapest at iRobust

There was a delay in the delivery, but I was informed, which was helpful to reduce expectations. My purchase is great, and I am satisfied with the choice of product and using this company.

I received my parcel and was happy it came in great condition

What was promised they delivered. Good customer communication

Trouble-free order and follow up email responded to timeously. Would certainly recommend.

My item was delayed by a day but the sales man was great at giving me constant updates. I received exactly what I ordered

Great service, quick delivery.

Good price and delivered within timeframe

The prices are way cheaper than the average prices around and your package will arrive eventually but I don't understand how they so poor in communication especially in this world of scams today after buying something very expensive.I literally had to email them 3 times for information and eventually had to call them TWICE,they never communicated without me saying anything.They should be saying the dates they expecting the product and if there's a delay,communicate to keep the customer at ease but they just want to tell you only on the day they'll deliver the product out of nowhere,what if you're unavailable on that day.Constant communication is very important. But overall the product (S23 ultra) arrived in good condition and all.

I bought a camera here. And the best decision ever. Amazing prices and fair turnaround time.