iROCKER Reviews 

4.558
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought 2 iRockers in 2020, and I had a few wear-and-tear repair issues. I am also looking for a blow-up float. I wanted to purchase one that would last and a company that would support their product... Toon meer

Beoordeeld met 5 van de 5 sterren

Within a short time after I reached out to IRocker, Brittany replied with a funny engaging message that let me know she heard my concern and that she was asking superiors to find out how t... Toon meer

Beoordeeld met 1 van de 5 sterren

Poor quality, poor warranty and recall options. Purchase a board from them that was recalled within a few weeks after it was purchased. The options to replace were not in the original color we purc... Toon meer

Beoordeeld met 5 van de 5 sterren

I had an issue with my paddle on the 3rd time out, it wouldn't click together. Don't know why, maybe the glue melted causing the inner piece to move... but Brittany at customer support was able to mak... Toon meer

Bedrijfsgegevens

  1. Buitensportwinkel

Geschreven door het bedrijf

iROCKER is the premier outdoor sports and lifestyle brand specializing in inflatable paddle boards and floats. Founded in 2013 by co-founder and CEO Steve Elder, iROCKER began as a passion project with a vision to redefine the paddle board industry and build a strong, connected community on the water. Today, iROCKER has grown into one of the fastest-rising outdoor brands, with a portfolio that spans four categories: iROCKER, BLACKFIN, ULTRA™ and iLAND®. As the brand continues to evolve, iROCKER remains committed to delivering top-quality gear designed for both performance and play—whether you’re chasing adventure on a paddle board or unwinding on a float. With innovation, design, and functionality at the forefront, iROCKER’s mission is simple: create products people trust, love, and are proud to experience life on the water with. For more information, please visit https://www.irockersup.com/


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(4.558)

81 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Customer Service

I was shipped several items, one of which was incorrect; however, after contacting them I was able to keep the extra piece and they shipped the correct one within 1 day. Nice!

25 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast response, clear answers

Fast response, clear answers, and an immediate solution on which SUP board to buy. Brittany was excellent and I ended up buying a board. She also gave me a $25 discount which was nice of her.

25 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been reviewing Sups for awhile…

I have been reviewing Sups for awhile now. I've decided on the Original Cruiser 10.6. When I called in for assistance, Kira was so helpful and patient with all me questions. I'll post again once I'm out on the water with my new sup.

25 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love my SUP

Love my SUP! Easy to set up, deflate, weight is good, and fins are easy to attach and deflate. Pump makes everything super easy! My only wish is that it came with a bag to store everything in.

27 juni 2025
Beoordeeld met 5 van de 5 sterren

Blackfin

i bought the Blackfin to go fishing on the little coves by my house on the bay, an added bonus is my wife has a iRocker SUP and we can paddle around when i'm not fishing.

18 juli 2025
Beoordeeld met 4 van de 5 sterren

The blackfin XL is a very well…

The blackfin XL is a very well constructed board and is my first paddle board. Great experiences so far with this board. Easy to transport and is very functional for a fishing rig. I would give my rating 5 stars if the box my order was shipped in wasn't damaged and opened. Also I wasn't shipped a carrying handle when it was part of my order. Upon arrival I was missing parts and the box was opened and damaged.

18 juli 2025
Beoordeeld met 5 van de 5 sterren

iLAND Products

I used the new iLAND products last week on my vacation and I must say they are incredible! The magnets for the attachments are super strong and a really smart way to attach different accessories. The new boxes even look and feel great! Make sure you put the included black attachment bar in the iLAND chair BEFORE you blow it up though. Otherwise you will have an impossible time getting it in there.

16 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Slow/unresponsive support.

Wrong item was sent. Quite slow and unresponsive in getting the issue resolved.

17 juli 2025
Logo iROCKER

Antwoord van iROCKER

Hi Will – Thank you for your feedback! A Customer Experience agent will be reaching out to provide further assistance. We appreciate your patience!

Beoordeeld met 2 van de 5 sterren

Unhappy with customers service

I ordered a carbon fiber paddle, unfortunately when it arrived, the two shafts did not align with the locking mechanism. Irockers customer service is not available by phone and only respond by email. Their process takes a 1 to 2 days to respond which is inconvenient to the customer. I feel if you're gonna have a business a customer service representative should be available during working hours, whether that be by email and or by phone.

17 juli 2025
Logo iROCKER

Antwoord van iROCKER

Hi Brian - thank you for your feedback! We apologize there were some issues with your paddle. Our team is here to help and can be contacted via out contact us form or Monday through Friday from 9am - 5pm EST (excluding holidays) at 866-985-8367. We will have a representative reach out to further assist you!
-Your iROCKER Team

Beoordeeld met 5 van de 5 sterren

Amazing company

Amazing company! The boards were high quality, and the staff was super friendly and helpful. Everything was smooth from start to finish. Caught a beautiful sunset and even saw dolphins! Highly recommend this company for anyone looking to get out on the water.

23 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Blackfin is the best!

Been using this brand for over 5 years! Each board just keeps getting better! My newest board was the black fin model V and it was faster and such a beautiful design. Highly recommend any irocker boards, but the blackfin is high quality and versatile! Irocker keeps getting better every year!

23 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Irocker Sup is a top notch Co.

They offer a wide line of top quality boards. Right now I paddle the Blackfin XL. But I have personally field tested many of the models in Alaska & Mexico and they have held up perfectly!! Great people to deal with and the worldwide irocker family is phenomenol.

23 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best Paddle Boards IMO

I’m truly grateful for my iROCKER paddle board. It’s given me the freedom to explore lakes, rivers, and hidden spots I’d never reach otherwise and the best part is I get to bring my pup along for every adventure. The board is stable enough for both of us, even when he’s curious and moving around. It’s opened up a whole new way for us to connect with nature. I’ve had some unforgettable moments out on the water thanks to iROCKER, and I’m thankful to have a board that’s reliable, well-made, and built for real adventure. The model I use is the Blackfin XL

17 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best iSUP you can buy

Best iSUP you can buy! I have so many of their products at this point and I love every single one. Durable and incredible build quality.

23 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simply the best

I have been a loyal supporter of iRocker products for over 5 years. I currently have 3 boards and love each of them. They are reliable, easy to take care of, and very stable. I have recommended them to many friends and family. You will not regret getting one of their products.

23 juli 2025
Review zonder uitnodiging

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