Product received in good time and seems fine. Delivery, by DX was well executed. Why only 4 stars and not 5? Simple, while the order was acknowledged there was no confirmation of dispatch. It wasn’t u... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great service - had to do 3 separate orders in the end as I underestimated how many handles and knobs we needed for our new kitchen - twice! Online order process was very straightforward and all three... Toon meer
Bedrijf heeft geantwoord
Correct items delivered on time in good condition. Website fine except when paying. Need to select 'Evalon card' to pay with Visa. Who has ever heard of that? Reply from company now received explain... Toon meer
Bedrijf heeft geantwoord
Fantastic company and fantastic service! Andrew was extremely helpful with my order, when the Mastercard payment failed to go through (due to a fault at Mastercard's end). He even upgraded my delivery... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are Ironmongery Plus Ltd, a trusted UK supplier of architectural ironmongery, door hardware, and building supplies for trade professionals and homeowners. Our range includes high‑quality door handles, hinges, locks, latches, window fittings, and security hardware, supporting residential, commercial, and industrial projects. We focus on reliable products, competitive pricing, and excellent customer service. Through our website, customers can easily find fire‑rated door hardware, stainless‑steel door furniture, cabinet fittings, screws, fixings, and a wide selection of specialist ironmongery. Every product is chosen for durability, performance, and compliance with modern building standards. Our mission is to provide a smooth, dependable buying experience for builders, joiners, property developers, and DIY customers. Whether you’re working on a large construction project or a small home improvement job, we aim to be your trusted source for quality hardware, expert guidance, and great value. We appreciate every customer who chooses Ironmongery Plus Ltd and work hard to deliver a service you can rely on.
Contactgegevens
Unit 20, Inchwood Park , EH48 2FY, Bathgate, Verenigd Koninkrijk
- 0131 605 0141
- Info@ironmongeryplus.co.uk
- ironmongeryplus.co.uk
4,8
Uitstekend
567 reviews
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Antwoord van Ironmongery Plus Ltd
Hi Kenneth, glad to hear it was a good buying experience for you.
Thank you for your vote of confidence!
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Thanks for the review Chris.
As they say "Does what it says on the tin"
Hope to see you again!
Best regards, Ironmongery Plus
Great service
I contacted Ironmongery Plus for door furniture when replacing 16 doors at home. I spoke to Andrew who was very knowledgeable, friendly and helpful, providing some samples the next day for me to make final decisions. Everything arrived very quickly and with no issues. I would not hesitate to use them again.
14 november 2025
Review zonder uitnodiging
Antwoord van Ironmongery Plus Ltd
Hi David, thank you for the review and your recommendation. Customer service is the principal business driver for us.
We are delighted that you had a good buying experience with us, and we will make sure Andrew sees this!
We hope to see you again!
Best regards, Ironmongery Plus
Very good service
15 februari 2026
Antwoord van Ironmongery Plus Ltd
Hi William,
Thanks for the review, it's appreciated!
We are pleased that you had a good buying experience with us.
Best regards, Ironmongery Plus
Excellent service
Excellent service easy to order online, quality products, with fast and efficient delivery, would recommend.
20 februari 2026
Antwoord van Ironmongery Plus Ltd
Hi Ian, thank you for taking the time to review us. We try to make buying from us as smooth as possible!
We look forward to seeing you again.
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi Nigel, thank you for your review. It is appreciated!
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Thank you so much!
Confused messages in
Emailed company to verify some measurements, very quick reply confirming I was ordering the right mechanism. Only worry was that once ordered I was emailed to say it wouldn’t be available from supplier for 6-8 weeks.
I replied explaining how disappointed/ frustrated I was - only to receive another email saying I would receive the item the following day. This did happen, well done Ironmongery Plus.
17 februari 2026
Antwoord van Ironmongery Plus Ltd
Hi Stephen, we will look at the options for changing our process when replying to technical queries prior to an order. Our reply could have indicated the stock position, saving the frustration. On the other hand we will trawl the market if our usual supplier does not have stock. This is what happened in your case.
Thankyou for your business, and we look forward to seeing you again.
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi Zygmunt, thank you for the review. It is appreciated!
Ironmongery can be a bit tricky sometimes, but we have over 50 years of combined architectural Ironmongery experience in the company, and we are always please to advise when asked!
Best regards, Ironmongery Plus
High quality products
High quality products. Packed carefully. Fast delivery. Secure ordering.
14 februari 2026
Antwoord van Ironmongery Plus Ltd
Hi Nigel, thank you for your review, we are pleased that you found the products to be of high quality, and that you had a good buying experience with us. We hope to see you again!
Best regards, Ironmongery Plus
Ironmongery plus are great
Ironmongery plus are great, Alan’s always very helpful and their pricing is always very competitive. I would highly recommend them.
20 februari 2026
Review zonder uitnodiging
Antwoord van Ironmongery Plus Ltd
Hi Jonathan, thank you so much for your comments. I will make sure Alan sees this!
We do like to think that we are very competitive on pricing, and we hope to see you again soon!
Best regards, Ironmongery Plus
Highly efficient and cost effective supplier
Very good product sold at a highly competitive price, very well packaged and dispatched promptly
11 februari 2026
Antwoord van Ironmongery Plus Ltd
Hi John, we do like to think that we offer very competitive prices, across a broad range of quality ironmongery suppliers. We are pleased that you had a good buying experience with us.
Best regards, Ironmongery Plus
No comment aĺl good
12 februari 2026
Antwoord van Ironmongery Plus Ltd
Thanks Brian, Hope to see you again soon!
No stock but customer service was good
Ordered intumescent strips but was told after ordering that they were on a delay of 6/8 weeks. However I was refunded quickly hence the three stars.
13 februari 2026
Antwoord van Ironmongery Plus Ltd
Hi Lisa, Thank you for your review, it is valuable feedback for us.
Apologies for not having your particular item in stock. We work with some 30+ suppliers. Some provide live interfaces to their available stock, but some do not. This makes it impossible for us to provide a consistent "live" view on stock on our website, so we rely on regular batch updates.
We check every order as soon as we receive it to check the stock, and to look for alternative suppliers if it is unavailable.
If we cannot source the item from our own stock or any of our supplier contacts we make the customer aware of the situation, and offer a full refund. This is what happened with your particular order.
Apologies again for your inconvenience, and we hope that you might give us the opportunity to deliver a better buying experience should you require more ironmongery in the future.
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi John, we like to be proactive to avoid any unexpected issues. Customer service is a major business driver for us. We are glad that you felt happy with our service and look forward to seeing you again.
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Thanks for the review Suzie! It really is appreciated. Your review neatly states everything we are aiming to achieve.
Best regards, Ironmongery Plus
very helpful and a prompt delivery.
10 februari 2026
Antwoord van Ironmongery Plus Ltd
Hi Like, thank you for your business. We appreciate it, and are glad that you had a good buying experience with us.
We look forward to seeing you again!
Best regards, Ironmongery Plus
Have previously ordered from this…
Have previously ordered from this company excellent customer service and delivery
9 februari 2026
Antwoord van Ironmongery Plus Ltd
Hi Stephen, always pleased to see repeat customers! Thank you for your business, and confidence in us.
Best regards, Ironmongery Plus
Very quick delivery
Very quick delivery - bought a few differing designs & once decided upon type, order the amount needed for 3 bootroom cupboards, which we'd re-painted & wanted to change the existing handles on. The ones we chose & recieved are very good quality, nice weight & fit perfectly.
9 februari 2026
Antwoord van Ironmongery Plus Ltd
Hi Awena, so pleased that we were able to offer you a variety of differing designs to help in your project. Also pleased that quick delivery helped keep your project on schedule!
Best regards, Ironmongery Plus
Excellent service
3 februari 2026
Antwoord van Ironmongery Plus Ltd
Hi Joe, we are pleased that you had a good buying experience with us!
Best regards, Ironmongery Plus
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