Product received in good time and seems fine. Delivery, by DX was well executed. Why only 4 stars and not 5? Simple, while the order was acknowledged there was no confirmation of dispatch. It wasn’t u... Toon meer
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Lees wat reviewers zeggen
Great service - had to do 3 separate orders in the end as I underestimated how many handles and knobs we needed for our new kitchen - twice! Online order process was very straightforward and all three... Toon meer
Bedrijf heeft geantwoord
Correct items delivered on time in good condition. Website fine except when paying. Need to select 'Evalon card' to pay with Visa. Who has ever heard of that? Reply from company now received explain... Toon meer
Bedrijf heeft geantwoord
Fantastic company and fantastic service! Andrew was extremely helpful with my order, when the Mastercard payment failed to go through (due to a fault at Mastercard's end). He even upgraded my delivery... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are Ironmongery Plus Ltd, a trusted UK supplier of architectural ironmongery, door hardware, and building supplies for trade professionals and homeowners. Our range includes high‑quality door handles, hinges, locks, latches, window fittings, and security hardware, supporting residential, commercial, and industrial projects. We focus on reliable products, competitive pricing, and excellent customer service. Through our website, customers can easily find fire‑rated door hardware, stainless‑steel door furniture, cabinet fittings, screws, fixings, and a wide selection of specialist ironmongery. Every product is chosen for durability, performance, and compliance with modern building standards. Our mission is to provide a smooth, dependable buying experience for builders, joiners, property developers, and DIY customers. Whether you’re working on a large construction project or a small home improvement job, we aim to be your trusted source for quality hardware, expert guidance, and great value. We appreciate every customer who chooses Ironmongery Plus Ltd and work hard to deliver a service you can rely on.
Contactgegevens
Unit 20, Inchwood Park , EH48 2FY, Bathgate, Verenigd Koninkrijk
- 0131 605 0141
- Info@ironmongeryplus.co.uk
- ironmongeryplus.co.uk
4,8
Uitstekend
567 reviews
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Product received in good time and seems…
Product received in good time and seems fine. Delivery, by DX was well executed. Why only 4 stars and not 5? Simple, while the order was acknowledged there was no confirmation of dispatch. It wasn’t until DX confirmed their part that I knew that the order had been dispatched. Small point perhaps however when you have paid for something and are awaiting it, progress reports are appreciated.Nearly 5 stars
14 augustus 2026
Highly recommended
A very professional company to deal with. Efficient and hassle free service combined with friendly and trust worthy knowledgeable team. Highly recommended.
20 augustus 2026
Review zonder uitnodiging
A very high quality
A very high quality, weighty part delivered promptly and packaged well.
8 augustus 2026
Antwoord van Ironmongery Plus Ltd
Hi Craig
Thank you so much for the fantastic 5-star review!
We are thrilled to hear that you are delighted with the quality and weight of your From The Anvil Black Oval Knob Set.
Providing prompt delivery and secure packaging is very important to us, so it is great to know we hit the mark.
We appreciate your recommendation and hope to welcome you back again soon!
Andrew Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Thank you for your 5 star review we are pleased your ironmongery arrived on time and met your expectations
Ironmongery Plus
Good price and delivered sooner than…
Good price and delivered sooner than expected.
13 augustus 2026
Antwoord van Ironmongery Plus Ltd
Thank you James for the 5-star review
We are delighted to hear that you received your Dorma ITS96 door closer and that it arrived ahead of schedule.
Fast delivery and competitive pricing are exactly what we strive for.
We appreciate your business and hope to hear from you again soon
Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi Mark
Thank you for your review. We are pleased to hear that your ironmongery arrived promptly and matched the description exactly. We appreciate your business
Andrew Ironmongery Plus
Good quality product at a good price…
Good quality product at a good price anddelivered on target.
10 augustus 2026
Antwoord van Ironmongery Plus Ltd
Hi Andy, thank you so much for the 5-star review! We are delighted to hear that you are happy with your From The Anvil Ironmongery and our speedy service. We appreciate your business and look forward to helping you again in the future. Best regards, Andrew | Ironmongery Plus
Great service
Great service - had to do 3 separate orders in the end as I underestimated how many handles and knobs we needed for our new kitchen - twice! Online order process was very straightforward and all three deliveries were on time. Price was also competitive when comparing to other websites for the Heritage Brass brand.
3 augustus 2026
Antwoord van Ironmongery Plus Ltd
Hi Maddy, thank you for the review! We are glad we could help with your Heritage Brass handles and get them delivered to you on time. Thanks for choosing Ironmongery Plus!
Well described on web site
Well described on web site, despatched promptly, arrived on time. Absolutely perfect service.
8 augustus 2026
Antwoord van Ironmongery Plus Ltd
Hi Michael
Thank you so much for your review! We are delighted that you are happy with your recent union purchase. At Ironmongery Plus, we work hard to provide all of our customers with excellent customer service and competitive pricing. Thank you once again for your support and for taking the time to share your feedback.
Ironmongery plus
Speedy delivery
Speedy delivery,
Quality product,
And the only place I could find that sold the slim window hinge I needed.
8 augustus 2026
Antwoord van Ironmongery Plus Ltd
Hi James
Thank you for the fantastic feedback
We are so glad we could supply the slim window hinge you were searching for, and that our speedy delivery met your expectations.
Thanks again for your business from all the team at Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi Graeme,
Thank you so much for taking the time to leave us a 4-star review We are really sorry to hear that the M. Marcus screws did not meet your expectations regarding quality. We always aim to supply the best possible hardware, so we will certainly pass your feedback directly onto M. Marcus. Thank you again for choosing Ironmongery Plus, and we hope to look after you again
Best regards,
Andrew Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi Steven,
Thank you for choosing Ironmongery Plus and for leaving us a 5-star review
From The Anvil products are known for their exceptional craftsmanship, and we are glad that the Pewter Regency Lever Lock set met your expectations.
Thank you for sharing your positive experience with the Trustpilot community.
Kind regards,
Andrew
Ironmongery Plus
Easy ordering
Easy ordering. Helpful when rang to co firm delivery date. Arrived well packaged and on the day.
6 augustus 2026
Antwoord van Ironmongery Plus Ltd
Hi Jean,
Thank you for your review and for shopping with Ironmongery Plus.
We are so pleased you chose the M. Marcus Heritage Brass door handles, and we hope they look fantastic in your home.
Thanks again for your support.
Best wishes,
Andrew
Ironmongery Plus
Got what we ordered in no time.
29 juli 2026
Antwoord van Ironmongery Plus Ltd
Hi Adreg,
Thank you for your review and for your business
We are delighted that you received your order quickly and are happy with your new ironmongery.
Thanks again from all the team at Ironmongery Plus.
Antwoord van Ironmongery Plus Ltd
Dear Rajinder, We are sorry that we were unable to meet your Next Day delivery requirement. The primary reason for this was that your order did not actually come through to us until 15:14, which is after our cut-off time of 15:00. I have sent a screenshot confirming this direct to your email. We contacted Dorma, who confirmed that your door closer would be delivered on Friday.
Our Sales administrator, Sarah relayed this directly to you, and we also offered to refund your delivery charge. My understanding is that you were happy with this arrangement.
We apologise again that we were not able to meet your delivery requirements on this occasion.
These reviews do have an impact on our business, and given the circumstances, we would respectfully ask that you please reconsider your rating of us.
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi John, thank you for your review - it is greatly appreciated!
We are delighted that you had a good buying experience with us.
Best regards, Ironmongery Plus.
Great Company
Great Company. Excellent choice of handles and prices very good. I will always purchase from here
Speedy delivery. Very impressed. Thank you so much😊
2 augustus 2026
Antwoord van Ironmongery Plus Ltd
Hi Chrissy, thank you for your excellent review and your recommendation.
We are sure that you will be pleased with your Alexander And Wilks Hurricane Knurled Levers - solid brass at a competitive price!
Thank you for your business, and we look forward to seeing you again!
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi Oleg, thank you for taking the time to post your review - we really do appreciate it!
We are pleased that that you got your delivery on time, as planned.
We also pride ourselves on our Customer Service. We do not use chat-bots. We have real people with real Ironmongery experience on the other end of the phone.
Thank you for your business!
Best regards, Ironmongery Plus
Brilliant service in all respects
30 juli 2026
Antwoord van Ironmongery Plus Ltd
Dear Mrs. Griffiths,
Thank you so much for your wonderful review! We are so pleased that you had a good buying experience with us!
Thank you for your business.
Best regards, Ironmongery Plus
Everything arrived in good time though…
Everything arrived in good time though the cost of simple hooks shocks mr a little.
29 juli 2026
Antwoord van Ironmongery Plus Ltd
Thank you for your review. We are pleased that your hat and coat hooks arrived in good time! We like to think that we are competitive on pricing, but we would agree that the cost of almost everything has increased recently. The choice of product you made is excellent though - a solid brass product from Alexander and Wilks should last many, many years, and is a sound investment.
Thank you for your business!
Best regards, Ironmongery Plus
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