Product received in good time and seems fine. Delivery, by DX was well executed. Why only 4 stars and not 5? Simple, while the order was acknowledged there was no confirmation of dispatch. It wasn’t u... Toon meer
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Lees wat reviewers zeggen
Great service - had to do 3 separate orders in the end as I underestimated how many handles and knobs we needed for our new kitchen - twice! Online order process was very straightforward and all three... Toon meer
Bedrijf heeft geantwoord
Correct items delivered on time in good condition. Website fine except when paying. Need to select 'Evalon card' to pay with Visa. Who has ever heard of that? Reply from company now received explain... Toon meer
Bedrijf heeft geantwoord
Fantastic company and fantastic service! Andrew was extremely helpful with my order, when the Mastercard payment failed to go through (due to a fault at Mastercard's end). He even upgraded my delivery... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are Ironmongery Plus Ltd, a trusted UK supplier of architectural ironmongery, door hardware, and building supplies for trade professionals and homeowners. Our range includes high‑quality door handles, hinges, locks, latches, window fittings, and security hardware, supporting residential, commercial, and industrial projects. We focus on reliable products, competitive pricing, and excellent customer service. Through our website, customers can easily find fire‑rated door hardware, stainless‑steel door furniture, cabinet fittings, screws, fixings, and a wide selection of specialist ironmongery. Every product is chosen for durability, performance, and compliance with modern building standards. Our mission is to provide a smooth, dependable buying experience for builders, joiners, property developers, and DIY customers. Whether you’re working on a large construction project or a small home improvement job, we aim to be your trusted source for quality hardware, expert guidance, and great value. We appreciate every customer who chooses Ironmongery Plus Ltd and work hard to deliver a service you can rely on.
Contactgegevens
Unit 20, Inchwood Park , EH48 2FY, Bathgate, Verenigd Koninkrijk
- 0131 605 0141
- Info@ironmongeryplus.co.uk
- ironmongeryplus.co.uk
4,8
Uitstekend
567 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Great item but p&p expensive and excessive
Great item - but packaging was ridiculous. 2 very small items that would have fit through a letter box instead came in a box that could have fit hundreds in. P&P cost and packaging itself could and should be less for small items. I appreciate the response that has been posted but using a small paper recyclable jiffy bag for small items that will fit through a letter box would help to improve the customer experience as items sent would not need to be left on a doorstep, re-delivered or collected from a depot. This may also imorove delivery times.
17 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Mandy, thank you for your review. It is appreciated, and it helps us to improve our service.
While we can appreciate your comments, our primary concern is to ensure that the items are delivered quickly and without damage.
We recycle packaging as much as we possibly can to help the environment. The box we used for your shipment was the smallest that we regularly use.
Our couriers do not offer us differential pricing based on package size, and if we made up individual packaging for specific deliveries we would have to increase our prices to accommodate the additional labour costs.
We hope that you have not been too inconvenienced, and that you enjoy your ironmongery.
Best regards, Ironmongery Plus
Hi Mandy, thank you for your response.
We will look into the Jiffy Bag option for smaller items. We appreciate the potential for improved customer service through reduction in re-deliveries and depot collections.
Best regards, Ironmongery Plus
Hi Mandy, we have taken your suggestion on-board, and will be using jiffy type bags for smaller items in future.
Thank you for helping us improve!
Best regards, Ironmongery Plus.
Great service and good quality door…
Great service and good quality door knobs. Delivery was fast and tracked. Will buy again.
8 mei 2026
Antwoord van Ironmongery Plus Ltd
Hi Cheryl, thank you for your review - it helps us to know how we are performing!
Good to know that quality and delivery was to your satisfaction.
We look forward to seeing you again!
Best regards, Ironmongery Plus
Unfortunately they couldn't fulfill my…
Unfortunately they couldn't fulfill my order because of outside supplier. They let me know quickly and I cancelled the order and received a refund within a couple of days. I would certainly use them again if required.
17 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Ronnie, we are sorry that we could not fulfil your order on this occasion. We can usually source any ironmongery item - if it is available in the UK.
Thank you for your confidence in using us again.
Best regards, Ironmongery Plus
Found very good products in stainless…
Found very good products in stainless steel here (sash and case window hardware)
I would recommend shopping here.
13 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Martin, thank you for shopping with us.
We pride ourselves on our wide range of quality products, and are pleased that you found what you wanted.
Thank you for your recommendation!
Best regards, Ironmongery Plus
Efficient and friendly service.
Very helpful and friendly service over the phone, backed up with email confirmations.
Competitive prices.
Prompt delivery.
18 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Andy, thank you for your review - it helps us to know how we are performing!
We have decades of ironmongery experience within the team, and are always pleased to help, when asked.
Good to know that pricing and delivery worked for you too.
Best regards, Ironmongery Plus
💯 for service
💯 for service! Great quality cupboard knobs delivered quickly and with no issues. Thanks!
11 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Marie, thanks for the review it is much appreciated!
Delivering the best customer service that we can is one of our key objectives as a business.
We are delighted that you found it easy to buy from us.
Easy to order the correct item and to…
Easy to order the correct item and to pay for it. Despatch was amazing. Arrived the next day.
18 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Angela, thank you for the review!
We are really pleased that you had a good buying experience with us, from order through delivery.
Best regards, Ironmongery Plus
EASY ORDERING/ GREAT PRODUSCTS
16 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi, thanks for the review!
Says it all really!
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi Salman, thank you for taking the time to leave us a review!
We have decades of ironmongery experience in the team, and are always pleased to advise when asked.
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi Anthony, thank you for letting us know.
We are pleased that you had a good buying experience with us.
Best regards, Ironmongery Plus
Great price, great company
Great price, very efficient, fast delivery and nothing is too much for Sarah in sales.
15 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi, thank you so much for your review. We will make sure that Sarah sees it!
We hope that we might see you again.
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi Helen, thank you for your review - it is appreciated.
We are pleased that you liked the product and delivery.
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi Lynne, thank you for leaving us a review. It is appreciated!
We are pleased that you like the knobs, and the delivery.
Best regards, Ironmongery Plus
Top company
Top company, not only are the prices good, delivery excellent and web site easy, my original order was not fit for job due to my own ordering error but they discounted the original purchase and also discounted the replacement handles, couldn't really ask for more. Will be using again
11 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Michael, glad it all worked out with you!
We look forward to seeing you again.
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi, thank you for the review, and your business!
We are pleased that you had a good buying experience with us.
Best regards, Ironmongery Plus
Nearly all good initially and now resolved for the future
Correct items delivered on time in good condition. Website fine except when paying. Need to select 'Evalon card' to pay with Visa. Who has ever heard of that?
Reply from company now received explaining how they have revised their website to resolve the problem. Rating updated to 5* in view of responsive customer service
12 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Ashton, thank you for your review - we have acted on it!
It was not clear on our checkout page that Elavon was our payment processor, used to process all types of card payments.
We have now changed this to "Elavon All Card Payments" and added the card logos for Visa, Mastercard etc.
Thank you for pointing this out to us!
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi Gary, thank you for your review - it is appreciated!
We are pleased that you had a good buying experience with us!
Best regards, Ironmongery Plus
Great customer service sourcing the…
Great customer service sourcing the products I was having difficulty finding. Really good communications , both email and phone (yes from a real person , not automated) keeping me posted when to expect delivery ... goods great price, really well packaged and posted. 👍👍
1 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Steve, we really couldn't have asked for a better review - I think you covered everything!
We pride ourselves on delivering the best customer service that we possibly can, and it is nice to hear that we are delivering on that!
Thank you for your business!
Best regards, Ironmongery Plus
Delivered very quick as needed parts…
Delivered very quick as needed parts urgently hardware was spot on will be using this company again thanks QSV glazing service
8 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Christos, thanks for the review and your business!
We look forward to seeing you again!
Best regards, Ironmongery Plus
Used next day delivery
Used next day delivery. Needed tracking info and was called back with status. Very helpful and prompt delivery. Item perfect too
8 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Ian, thank you for your review - it is appreciated. We are pleased that you had a good buying experience with us, and were happy with communications and delivery.
Best regards, Ironmongery Plus
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