Product received in good time and seems fine. Delivery, by DX was well executed. Why only 4 stars and not 5? Simple, while the order was acknowledged there was no confirmation of dispatch. It wasn’t u... Toon meer
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Lees wat reviewers zeggen
Great service - had to do 3 separate orders in the end as I underestimated how many handles and knobs we needed for our new kitchen - twice! Online order process was very straightforward and all three... Toon meer
Bedrijf heeft geantwoord
Correct items delivered on time in good condition. Website fine except when paying. Need to select 'Evalon card' to pay with Visa. Who has ever heard of that? Reply from company now received explain... Toon meer
Bedrijf heeft geantwoord
Fantastic company and fantastic service! Andrew was extremely helpful with my order, when the Mastercard payment failed to go through (due to a fault at Mastercard's end). He even upgraded my delivery... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are Ironmongery Plus Ltd, a trusted UK supplier of architectural ironmongery, door hardware, and building supplies for trade professionals and homeowners. Our range includes high‑quality door handles, hinges, locks, latches, window fittings, and security hardware, supporting residential, commercial, and industrial projects. We focus on reliable products, competitive pricing, and excellent customer service. Through our website, customers can easily find fire‑rated door hardware, stainless‑steel door furniture, cabinet fittings, screws, fixings, and a wide selection of specialist ironmongery. Every product is chosen for durability, performance, and compliance with modern building standards. Our mission is to provide a smooth, dependable buying experience for builders, joiners, property developers, and DIY customers. Whether you’re working on a large construction project or a small home improvement job, we aim to be your trusted source for quality hardware, expert guidance, and great value. We appreciate every customer who chooses Ironmongery Plus Ltd and work hard to deliver a service you can rely on.
Contactgegevens
Unit 20, Inchwood Park , EH48 2FY, Bathgate, Verenigd Koninkrijk
- 0131 605 0141
- Info@ironmongeryplus.co.uk
- ironmongeryplus.co.uk
4,8
Uitstekend
567 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ordered an dorma kana ts 93 Exactly…
Ordered an dorma kana ts 93 Exactly what was needed and delivered the next day although it said 3 day delivery super fast and will definitely order from them again when the time comes.
7 juli 2026
Antwoord van Ironmongery Plus Ltd
Hi Ryan, thank you for your review, and your business!
Where we can deliver faster, we will - at no extra charge.
We look forward to seeing you again.
Best regards, Ironmongery Plus
Prompt delivery of door handle that…
Prompt delivery of door handle that exactly matched the online description. Good quality product at a good price compared to other companies like for like.
6 juli 2026
Antwoord van Ironmongery Plus Ltd
Hi Gary, thank you very much for taking the time to review us. It really helps us to measure how we are delivering!
It is good to know that our website is providing accurate information, and that we are competitive on quality and price..
Thank you for your business, and we hope to see you again!
Best regards, Ironmongery Plus
Fast and efficient service.
30 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi, Thank you for taking the time to review us. And thank you for your business!
We are happy that you had a good buying experience with us.
Best regards, Ironmongery Plus.
Antwoord van Ironmongery Plus Ltd
Hi Tony, I will look into this as quickly as possible! Have you raised this with us over the last 4 weeks. If so whom did to speak to or email?
Best regards,
Jim Edgar - Director. Ironmongery Plus
Hi Tony, I have now spoken to both our sales and warehouse teams.
In summary, I understand that you placed an order for an item sourced from our supplier Hoppe. Unfortunately in this instance, Hoppe did not have the item in stock and there was a lead time of 4 weeks.
You did not wish to keep the item on back-order, so we gave you an immediate refund.
Your initial review "4 week wait for items!!" gives the impression that you ordered an item from us and did not receive it for 4 weeks, and also that we did not communicate with you in the meantime.
When we make a mistake, we put our hands up and accept responsibility, however in this instance we have behaved professionally and promptly.
We believe that this review does not accurately reflect what happened, and we would respectfully ask you to please considering changing your rating.
Best regards,
Jim Edgar - Director. Ironmongery Plus
Quality of the product and delivery…
Quality of the product and delivery time was excellent.
30 juni 2026
Antwoord van Ironmongery Plus Ltd
Dear Mr. Thomas, thank you for taking the time to leave us your review!
We are very pleased that you were happy with our product quality and delivery, and we hope that we might see you again for your next ironmongery requirement.
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi Adrian, we are pleased that you had a good buying experience with us.
Thank you for your business!
Best regards, Ironmongery Plus
Product was exactly what I required
Product was exactly what I required, & delivery to home was reasonably quick.
23 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi, many thanks for taking the time to review us. We are pleased that you found everything to your satisfaction.
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi, thank you for your review. We are pleased that you had a good buying experience with us!
Best regards, Ironmongery Plus
Excellent Service
Item ordered and received on time was exactly as advertised. I was kept up to date on the progress of my order and when it was dispatched. I could not ask for anything else with the service received from Ironmongery Plus Ltd and would not hesitate to use them again in the future
29 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Terry, thank you so much for your review. It really matters to us!
Providing the best customer service that we possibly can is a principal built into our business, and it is good to hear it working in action!
Thank you for your business, and we look forward to seeing you again.
Best regards, Ironmongery Plus
No quibble replacement…
The door knob sent had a manufacturing fault. The response to my feedback was rapid, new doorknob was sent promptly
Excellent service
24 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Mark, thank you for taking the time to leave us your review - it is important to us.
We are glad that you found our customer service to be prompt and efficient, and we hope to see you again if you need more ironmongery.
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Dear Mr. Walker, thank you for taking the time to leave us your review - it really helps us to know how we are delivering!
We are pleased to hear that our product quality and delivery were to your satisfaction.
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Dear Lindsay,
Thank you for taking the time to leave us a review - it is much appreciated.
We strive to deliver the best buying experience that we can .What could we have done, that we didn't, to get 5 stars?
Best regards, Ironmongery Plus
Fantastic service
Placed a web order - delivered promptly. That’s when I realised I’d ordered the wrong item. Phoned the shop the next day & my replacement was there to pick up the next day. Great service guys. Oh, great price too!
24 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi John, thank you for taking the time to leave us your review - it is much appreciated!
Good to know that our customer service and prices were to your satisfaction.
We look forward to seeing you again!
Very helpful service
Very helpful service. A few of the items I ordered were damaged but Ironmongery Plus responded promptly and provided replacements straight away. A great service and personable response from real people rather than chatbots!
25 mei 2026
Antwoord van Ironmongery Plus Ltd
Hi Roberta, thank you for taking the time to leave us your review - it really helps us to know how we are delivering!
We are sorry that a few of your items were damaged, but pleased that you found our response to be good.
Providing the best customer service that we can (with real people!) is one of our key objectives as a business, and it is good to know we delivered here!
Best regards, Ironmongery Plus
Quick delivery..good online…happy customer
Quick delivery..good online selection..quality very good..happy with my purchase
17 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Lynn, thank you for taking the time to leave us your review - it is much appreciated!
Good to know that product range, quality and delivery were to your satisfaction.
We look forward to seeing you again!
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Dear Mr. Taylor, thank you for your review - it helps us to know how we are performing!
We are pleased to know that you had a good buying experience with us.
Best regards, Ironmongery Plus
Excellent service
Excellent service, speedy delivery, well packaged.
I will definitely be using this company again. ⭐️⭐️⭐️⭐️⭐️
23 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Richard, thank you for your review - it is much appreciated!
Good to know that service and delivery were to your satisfaction.
We look forward to seeing you again!
Best regards, Ironmongery Plus
Notifications on reasonable time
Notifications on reasonable time, delivery on time and product as described. No issues
13 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Wayne, thank you for your review - it helps us to know how we are performing!
We are pleased that you had a good buying experience with us.
We look forward to seeing you again!
Best regards, Ironmongery Plus
Monkey tail fasteners & stays
A great product (both fasteners and stays). They look good with our casement windows.
Items were protectively packed, dispatched very quickly, and well priced.
16 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi David, thank you for your review - it helps us to know how we are performing!
We are pleased that you had a good buying experience with us
We look forward to seeing you again!
Best regards, Ironmongery Plus
Realy nicely made door handle
Realy nicely made door handle, delivered quickly for a decent price
10 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Beau, thank you for your review - it is much appreciated!
Good to know that price, quality and delivery was to your satisfaction.
Best regards, Ironmongery Plus
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