The process and sheer professionalism of the company and how they treat customers is fantastic. I have dealt with plane and simple many times before and I can’t fault them. Speedy delivery and the wel... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent service. My bulk bag of 20mm gravel was delivered the very next morning. The delivery driver ( Neil B ) was very friendly and followed the delivery instructions I left with my order to the l... Toon meer
Bedrijf heeft geantwoord
The service from this company was great. Our order, placed online, was expected within 5 working days. It was actually delivered the next day! What's more the delivery driver took great care not... Toon meer
Bedrijf heeft geantwoord
Great service, only one thing I thought could improve is communication on delivery date. Didn’t get a precise day ,time or even a phone call. After ordering , the email that was sent said will b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop where the builders shop at The Online DIY Marketplace. Hey DIYers, we’re the straightforward way to buy DIY products, home improvement supplies and building materials from multiple merchants. With our online marketplace, there’s no faff. Just enter your postcode to see your local merchants. Then order what you need and they’ll deliver right to your door. Now that’s Plane & Simple.
Contactgegevens
Verenigd Koninkrijk
- hello@itsplaneandsimple.com
- itsplaneandsimple.com
4,7
Uitstekend
2K reviews
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Plane & Simple
Hi Lee,
Thank you very much for your review!
Excellent service for our customers is exactly what we're striving for, so we're delighted to see this. Hope to see you again soon.
Happy DIYing!
Team Plane & Simple
Ordered the Longrake Blue Slate…
Ordered the Longrake Blue Slate Chippings 40mm half a bulk bag and 7 20kg bags. Delivered really quickly and professionally and the colour of the slate is stunning. Garden looks so refreshed.
16 februari 2026
Review zonder uitnodiging
Antwoord van Plane & Simple
Hi Mel,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
The railways sleepers are great and the…
The railways sleepers are great and the delivery and communication was excellent
4 februari 2026
Antwoord van Plane & Simple
Hi Mr Lacey,
Excellent!
We are so pleased to hear that you have enjoyed the service. Thank you very much for taking the time to leave your feedback.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Chris,
It's great when our customers confirm that we are doing things right!
Really appreciate your 5 star review.
Thank-you, Team Plane & Simple
Perfect communication and delivery was…
Perfect communication and delivery was excellent.
Product was exactly what i ordered.
2 februari 2026
Antwoord van Plane & Simple
Hi Russell,
Thank you very much for your kind review. We're delighted to see that you enjoyed your shopping experience with us and hope to see you again for your next project.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Michael,
Thank you very much for taking the time to leave your 5* review. We're really happy to see that you enjoyed your experience shopping with us.
Look forward to seeing you again.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Chris,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Michael,
Thank you very much for your review. We would love to see your finished project, please feel free to share any photos with us on our socials!
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi,
Thank you for your kind review! We're pleased you enjoyed your shopping experience with us - great to hear that you took advantage of the prices too.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi P Dyer,
Thank you very much for your kind and honest review! We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Sorry to hear the stones weren't the size you'd like, we hadn't heard any other feedback on this product but we will investigate this with the merchant going forward.
Happy DIYing!
Team Plane & Simple
Fast delivery and no hassle
17 januari 2026
Antwoord van Plane & Simple
Hi Hayley,
Thank you very much, what a lovely review! We were delighted to assist,and hope to serve you again soon.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Colin,
Thank you very much, what a lovely review! We were delighted to assist,and hope to serve you again soon.
Happy DIYing!
Team Plane & Simple
Very good service and product.
Very good service and product.
I was surprised by next day delivery which was excellent, although I hadn’t been informed by the company who was delivering it which would have been a problem if I hadn’t been in.
The guy delivering the stones was very a very helpful nice guy, thanks.
12 januari 2026
Antwoord van Plane & Simple
Hi Rory,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
Delivering orders correctly and…
Delivering orders correctly and quickly,good quility materials.
9 januari 2026
Antwoord van Plane & Simple
Hi Ian,
Thank you very much for your review!
Excellent service for our customers is exactly what we're striving for, so we're delighted to see this. Hope to see you again soon.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Geoffrey,
Thank you very much for your kind review!
We are delighted to hear that that you enjoyed shopping via our marketplace and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Purchase of sleepers
Found this company via a Google search as my local Bradfords prices have shot up and the staff don’t seem to want to help. Plane and simple gave me options to choose where I purchased from and the merchant I chose was brilliant. Fast delivery and great customer service. Smart build Torquay excellent service on top.
10 november 2025
Antwoord van Plane & Simple
Hi Steve,
Excellent!
We are so pleased to hear that you have enjoyed the service. Thank you very much for taking the time to leave your feedback.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Bob,
Thank you very much for your kind review!
We are delighted to hear that that you enjoyed shopping via our marketplace and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Easy to use website with great prices…
Easy to use website with great prices and huge choice.Would highly reccomend.
28 november 2025
Antwoord van Plane & Simple
Hi Mike,
Thank you very much, what a lovely review! We were delighted to assist, and hope to serve you again soon.
Happy DIYing!
Team Plane & Simple
Ordered online late Friday evening
Ordered online late Friday evening. I received a call 8.30am the next day to say delivery booked for Monday morning. Delivery arrived 9am. Happy, cheerful and polite delivery driver. Thank you and well done Youngs.
5 december 2025
Antwoord van Plane & Simple
Hi Lesley,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
Highly recommend great service and quality products
Great service and very reasonable price and excellent quality very happy delivered when said will definitely use again highly recommend.
5 december 2025
Antwoord van Plane & Simple
Hi David,
Thank you very much for your review!
Excellent service for our customers is exactly what we're striving for, so we're delighted to see this. Hope to see you again soon.
Happy DIYing!
Team Plane & Simple
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