The process and sheer professionalism of the company and how they treat customers is fantastic. I have dealt with plane and simple many times before and I can’t fault them. Speedy delivery and the wel... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent service. My bulk bag of 20mm gravel was delivered the very next morning. The delivery driver ( Neil B ) was very friendly and followed the delivery instructions I left with my order to the l... Toon meer
Bedrijf heeft geantwoord
The service from this company was great. Our order, placed online, was expected within 5 working days. It was actually delivered the next day! What's more the delivery driver took great care not... Toon meer
Bedrijf heeft geantwoord
Great service, only one thing I thought could improve is communication on delivery date. Didn’t get a precise day ,time or even a phone call. After ordering , the email that was sent said will b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop where the builders shop at The Online DIY Marketplace. Hey DIYers, we’re the straightforward way to buy DIY products, home improvement supplies and building materials from multiple merchants. With our online marketplace, there’s no faff. Just enter your postcode to see your local merchants. Then order what you need and they’ll deliver right to your door. Now that’s Plane & Simple.
Contactgegevens
Verenigd Koninkrijk
- hello@itsplaneandsimple.com
- itsplaneandsimple.com
4,7
Uitstekend
2K reviews
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The drivers are brilliant very helpful…
The drivers are brilliant very helpful they will place your delivery wherever you require it
And their products are well worth the money I've been ordering off plane and simple for 2yrs due to an ongoing project saved a fortune I can highly recommend them.
3 december 2025
Antwoord van Plane & Simple
Hi Thomas,
Excellent!
We are so pleased to hear that you have enjoyed the service. Thank you very much for taking the time to leave your feedback.
Happy DIYing!
Team Plane & Simple
Easy purchase
Easy purchase, they emailed to confirm a delivery time, driver unloaded the goods using a crane exactly where we asked. Can’t fault them.
14 november 2025
Antwoord van Plane & Simple
Hi Andrew,
Thank you very much for your review!
Excellent service for our customers is exactly what we're striving for, so we're delighted to see this. Hope to see you again soon.
Happy DIYing!
Team Plane & Simple
OSB3 T&G boards order
Very happy with overall service. Found ordering very easy, materials good quality & were at a good price. Also, delivery was very quick. Will definitely use Plane & Simple again.
11 november 2025
Antwoord van Plane & Simple
Hi Craig,
Thank you very much for taking the time to leave your 5* review. We're really happy to see that you enjoyed your experience shopping with us.
Look forward to seeing you again.
Happy DIYing!
Team Plane & Simple
Excellent value
Excellent value for money and very quick response time from order to delivery. We would highly recommend them.
29 oktober 2025
Antwoord van Plane & Simple
Hi Helene,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
Sadly we received the wrong delivery…
Sadly we received the wrong delivery and our project was somewhat delayed, eventually corrected a few days later but apart from that we are happy with the quality but the price was rather high.
24 oktober 2025
Antwoord van Plane & Simple
Hi David,
Thank you very much for your kind and honest review - we're glad everything was corrected and is testament to our merchant partners. We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Website easy to use
Website easy to use - clear breakdown of different companies who can supply product
26 oktober 2025
Antwoord van Plane & Simple
Hi Trevor,
Thank you very much for your review. We would love to see your finished project, please feel free to share any photos with us on our socials!
Happy DIYing!
Team Plane & Simple
Nice easy to use website
Nice easy to use website , quick response to queries . Top marks
15 september 2025
Antwoord van Plane & Simple
Hi Marc,
Thank you for your kind review! We're pleased you enjoyed your shopping experience with us - great to hear that you took advantage of the discount too.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Ian,
Thank you very much for your kind and honest review! We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Golden Gravel Purchase
The experience of my purchasing Golden Gravel was perfect from ordering on line to prompt delivery.
Your site is user-friendly.
You had the 20mm Golden Gravel I needed as well as many other options.
It was most convenient that you offer
Half bags, as I didn't need or want a full tonne bag, so half tonne worked out cheaper than buying several 20kg bags, which can be purchased from Garden Centres but at a much higher price!
Your delivery of the Gravel was exemplary, I couldn't possibly have carried this amount in my car or managed all the heavy lifting and carrying. The delivery was made in my absence, but I did manage to speak with the delivery person when he arrived at the site.
It was also dropped at thd ideal spot on the drive so as not to cause any hazards. Perfect.
I would highly recommend Plane & Simple and will most definitely be using your services again.
It's rare in the UK for such great, professional, good value service, many should take a leaf out of your book!
Thank you
6 november 2025
Antwoord van Plane & Simple
Hi Julie,
Thank you very much, what a lovely review! We were delighted to assist, and hope to serve you again soon.
Happy DIYing!
Team Plane & Simple
Excelent service
30 oktober 2025
Antwoord van Plane & Simple
Hi Masood,
Thank you very much for your kind review!
We are delighted to hear that that you enjoyed shopping via our marketplace and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
First class service
Great service, found what I wanted at a very competitive price
Will definitely use again
30 oktober 2025
Antwoord van Plane & Simple
Hi Leslie,
Thank you very much for your review!
Excellent service for our customers is exactly what we're striving for, so we're delighted to see this. Hope to see you again soon.
Happy DIYing!
Team Plane & Simple
Positive experience
All round hassle free experience, from on line ordering to delivery and more importantly the quality of wood delivered. Would definitely use again to order from St Andrews Timber & Building Supplies (Edinburgh)
17 oktober 2025
Antwoord van Plane & Simple
Hi Jean-Marc,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Ben,
Excellent!
We are so pleased to hear that you have enjoyed the service. Thank you very much for taking the time to leave your feedback.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Robert,
It's great when our customers confirm that we are doing things right!
Really appreciate your 5 star review.
Thank-you, Team Plane & Simple
Antwoord van Plane & Simple
Hi Andrew,
Thank you very much for your kind review. We're delighted to see that you enjoyed your shopping experience with us and hope to see you again for your next project.
Happy DIYing!
Team Plane & Simple
Fast and efficient!
Great service! Excellent customer care and great info given at each stage! Will use again!
18 oktober 2025
Antwoord van Plane & Simple
Hi Laura,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Mark,
Thank you very much for your review. We would love to see your finished project, please feel free to share any photos with us on our socials!
Happy DIYing!
Team Plane & Simple
Purchase of decorative stone for driveway
Very competitive price which came with free delivery and on time.Would recommend to family and friends.
16 oktober 2025
Antwoord van Plane & Simple
Hi Ken,
Thank you for your kind review! We're pleased you enjoyed your shopping experience with us - great to hear that you took advantage of the prices too.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Eric,
Thank you very much for your kind and honest review! We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Lisa,
Thank you very much, what a lovely review! We were delighted to assist, and hope to serve you again soon.
Happy DIYing!
Team Plane & Simple
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