Ivachy Reviews 

I am very happy with the transaction and delivery. Just would like to tell that jelly shoes I bought for my daughter are not designed for wider foot. So be careful when buying. The shoes looks like on the picture. My daughter love them.

Still not received shoes eaven tho we paid for nxt day delivery. Still no update

I enquire why my delivery was late, you told me it had got lost in the post.
A day or two later a asked if you hade any more in stock, so I could reorder, you replied you run out yesterday. So forgive me if I believe you never had any in the first place, but still took my money. Then I had to chase up my refund. Not a very professional way of doing business. I will never use your store again.

Exceĺlent in every area fantastic boots have 3 now very weĺl made and vèry comfortable

I love the boots. Had to email to ask a question, it was answering, straight away

Easy to order and Nice boots

Appalling company and customer service. I have boots purchased 8 months ago with very little wear as shown on photos I submitted, where a zip is faulty. They flatly refuse to do anything about the fault. Shocking company. Will never recommend buying anything from them.

Very happy with delivery unfortunately boots didn’t fit. It was easy to return and received refund quickly.

There saying they delivered my parcel to the main reception at the office but they didn’t and they only took a photo of a piece of paper not my parcel . Can someone please try and see why my boots haven’t been delivered and only took a photo of the doors and a piece of paper. Please can you get back to me . Kind regards Joanne

Good quality
True to size
Price good

Fast delivery
Shoes are beautiful daughter loves
Look very expensive
Thank you

I was very surprised at how quick my item arrived I was very impressed.

Very comfortable shoe
No complaints

Quick delivery, efficient, great product, great value for money and very good communication.

Unbelievably poor service. Bought a pair of shoes from Ivachy through Debenhams. I wanted to return them and was told to email them to request this. I did this within the stated timeframe but Ivachy ignored it. It has taken literally months of emails through Debenhams for them to now come back and tell me Ivachy refuse to accept the return. The worst customer service I have ever received. Avoid at all costs.

With regard to the reply. The email from Ivachy was not received either in my inbox or junk. I have checked and rechecked numerous times. It is also strange that there was no mention of this email in any of the previous correspondence I have had regarding this complaint through Debenhams. You have my details, please send evidence of the email sent.

Two pairs sandals returned but only refunded for one pair. Ivachy are adamant they only received one pair of sandals. I have been checking to see if this is a common problem and yes it is many people have had the same problem with various companies where they send back 3 or 4 items in one package and are only refunded for a couple of items and the companies are adamant they only received two items, so this is obviously a scam, which is what has happened to me. In their reply to my review Ivachy said that they have been contacting me constantly and have a photo of the parcel on arrival (how convenient) apart from the response to my review I have heard nothing and I am very interested to this photo.

Great service. Although the delivery information was inaccurate, and they took a while longer to arrive than we were initially told, but this was Amazon delivery's fault and not the retailer. They were received within the timeframe initially advised to us on ordering. The product is great, stylish, comfortable, just what we wanted.